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Reviews of Hakuba Pension & Log Hotel Meteor 2 stars

399-9301 Nagano, Hakuba, Hokujo Misorano 2937-730, Japan

#50 of 99 hotels in Hakuba

Guests' Choice

Review score

Based on 50 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    They stopped serving breakfast as we were a day out of season

    The man that runs the place is absolutely lovely ! So helpful and kind! Shuttle bus right outside to hakuba 47. Helpful in the hotel for everything we needed

    Stayed in March 2024

  • Reviewed: 9 March 2024

    9.0
    Terrific place for skiers/ boarders.
    • Leisure trip
    • Couple
    • Triple Maisonette with Private Bathroom and Loft
    • Stayed 5 nights
    • Submitted via mobile

    Everything great. Location 3 minutes walk from dining places and free shuttle stops nearby were especially convenient. Staff were very helpful. Been going there for 10 years.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Family Maisonette with Loft and Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Smile and hospitality of Chika san and her team!

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Enjoyable and pleasant. Would return again.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights

    The mattresses weren't that comfortable. As with most Japanese buildings, it was not very sound proof and so we could easily hear other people's conversations in the next room or even from other parts of the building.

    Wonderful staff who were helpful, friendly, and informative. There is a small cozy restaurant attached so that we didn't have to walk elsewhere in the cold to find food after a tiring day on the slopes. The food was delicious.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Family Maisonette with Loft and Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Smell in upstairs men’s bathroom

    Staff were very helpful and friendly.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    9.0
    Great stay with lovely hosts
    • Leisure trip
    • Family with young children
    • Triple Room - Log Hotel
    • Stayed 4 nights

    Nothing

    We had a wonderful experience staying at the lodge. Chica and staff were very helpful and super friendly. We had dinner at the lodge a few times and we loved the food and the atmosphere. Close distance to the Main Street in Echoland.

    Stayed in January 2024

  • Reviewed: 5 February 2024

    9.0
    Very charming place and the lovely people really added to our overall experience
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 9 nights
    • Submitted via mobile

    The shared areas seemed a little cramped when it became busy, and the beds weren't the comfiest. Couldn't say we really noticed either that much with how much we enjoyed it here

    Excellent location, short walk to all shuttle stops and echoland for dining and nightlife. Also offered free shuttle pick up. The breakfast and dinner options were superb. Staff were very friendly and welcoming, and the owners were very helpful and knowledgeable with everything, including responding to enquiries before our arrival. It definitely showed they had a love for the area and were very willing to share the experience.

    Stayed in January 2024

  • Reviewed: 29 December 2023

    8.0
    Recommended
    • Leisure trip
    • People with friends
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    We only had dinner at their restaurant on the first night and we did not particularly enjoy it. The choice is limited, since they serve only udon and a few Japanese side dishes, like edamame and fries. The udon were too bland for our taste. Further, we were not warned that they would not serve breakfast on Thursday.

    Great location for skiers! The hotel is located between the two biggest ski resorts in the area, Happo-One and Hakuba 47/Goryu, which can be easily accessed via free public shuttles. Further, Happo-One is a 25-minute walk from the hotel. The room was spacious, cozy and clean. We enjoyed breakfast (they serve a Western-style one) and it was nice to have the shuttle service which picked us up and brought us back to the station.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Fab family fun
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Helpful staff, good location, cute little restaurant, warm and clean

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Come and stay here!
    • Leisure trip
    • Couple
    • Quadruple Room with Maisonette and Private Bathroom - Annex
    • Stayed 7 nights
    • Submitted via mobile

    Nothing we didn’t like- although the bathroom was very very cold! But we got used to it!

    The location of the property was great- Echoland was a great area to stay in! Really close to lots of great bars and restaurants. The staff were excellent- so helpful with booking taxis for us when needed or giving local advice and also shuttling us to the bus station when we were leaving!

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room with Maisonette and Private Bathroom - Annex
    • Stayed 2 nights
    • Submitted via mobile

    one of the heaters not so hot.

    Good location. Its near to ski resorts and main dining streets

    Stayed in December 2023

  • Reviewed: 16 December 2023

    9.0
    Very scenic, with facilities very close by
    • Leisure trip
    • Group
    • Economy Triple Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    How accomodating all the staff were!

    Stayed in December 2023

  • Reviewed: 28 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    the owner speaks english. easy to communicate and can can be helpful for those who visit Hakuba for first time.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    9.0
    Accomodation was great, no issues at all.
    • Leisure trip
    • Group
    • Triple Room with Private Bathroom
    • Stayed 6 nights

    Fantastic location just behind the main street of Echoland and very friendly and accomodating staff. We booked with a private bathroom which was great however the shared facilities also looked reasonable.

    Stayed in February 2023

  • Reviewed: 5 January 2022

    8.0
    Everything great except for bath room's waiting time
    • Leisure trip
    • Couple
    • Family Maisonette with Loft and Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Only 1 of the 2 bathrooms was available after 8pm and the waiting time was long

    Friendly staff, kitchen had many useful appliances (microwave, stove, water kettle, cutlery...), Clean and comfortable rooms, excellent location.

    Stayed in January 2022

  • Reviewed: 28 February 2024

    10
    Great place to stay, close to shuttle buses and fantastic staff.
    • Leisure trip
    • Group
    • Twin Room - Log Hotel
    • Stayed 6 nights
    • Submitted via mobile

    Great location and amazing staff.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Great place to stay for a few days of fun in the snow
    • Leisure trip
    • Couple
    • Triple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    It was all great - no complaints!

    Great location for snow sports Free shuttle buses to all ski areas Fabulous breakfasts Comfortable hotel and super friendly and helpful staff If we return to Hakuba we’d definitely stay here again Thank you 😄

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Amazing!! Bus stop to Hakuba 47 on doorstep.
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights

    The team were fantastic. Really good. Food fantastic. Chika and the team were a dream!

    Stayed in February 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    All was great

    The best we had in Japan. Friendly and very attentive staff and owners, specious room, comfortable lounge area, restaurant on site, close to shops, restaurants, bars and bus stop. All we needed and more, excellent service.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    10
    Chika was the absolute best! Definitely coming back again.
    • Leisure trip
    • People with friends
    • Triple Maisonette with Private Bathroom and Loft
    • Stayed 6 nights
    • Submitted via mobile

    Nothing

    So cosy and homely!

    Stayed in January 2024

  • Reviewed: 19 January 2024

    10
    amazing stay! would visit again!
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    it had a real homely feel. staff were fantastic. really helpful

    the location was amazing. walking distance to Main Street and shuttle bus right out front to ski slopes

    Stayed in January 2024

  • Reviewed: 18 January 2024

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Maisonette with Loft and Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Drying room could be a little more effective.

    Very friendly staff, comfy beds, ability to make our own dinner and breakfast if we wanted. Food in the restaurant was great too.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Maisonette with Loft and Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Chika and her staff were the best!

    Stayed in January 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Quadruple Room with Maisonette and Private Bathroom - Annex
    • Stayed 4 nights
    • Submitted via mobile

    Very friendly staff, super helpful and knowledgeable. Food was delicious and reasonably priced

    Stayed in January 2024

Showing 1 – 25

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