Nothing

The staff is so kind and very approachable, and the food was so healthy and delicious , we choose sora the room was so big and they have our own onsen tub. And we try their 4 kinds of onsen we chosse the big one. Me and hubby was so relax.. i recomended this onsen hotel…

Stayed in May 2024

Room was next to ground floor of road, so couldn’t open shutters for natural light without feeling I was exposed!

Very convenient. Less than 5 minutes from bus station and central Kusatsu square. Lovely welcome snack and breakfasts on both days (which they kindly switched up so I didn’t have same thing twice - although I liked the Japanese breakfast more!)

Stayed in April 2024

Breafast is not the Buffet and no choice available.

Hotel location is great, only 50 meter to Yubatake. The staffs are very well service even they speak only Japanese. The room and facility is excellent. Parking lot is OK.

Stayed in April 2024

no Lift in the facility, so you have to move your own luggages to 2nd floor. it will be great of there is a lift as heavy luggages for gals to move up and down from the property.

i like the welcome drink and snacks gave by the property. The staffs are very friendly and helpful. The location is very strategic to bus stations and sightseeing by walking distance.

Stayed in April 2024

Walls are thin and you can hear people talking in the other room but after around 8pm it's very quiet. I was concerned at first but had one of the best sleep because it was so quiet and as it was not located in the main area, streets were very quiet as well. I would like to ask people who are looking to stay here to be courteous as well.

Very welcoming staff who gave me full tour of the place and went over all the amenities and how to use them. Staff doesn't speak English but has prepared sheets in English to go over frequently asked questions and rules. The location is great! It is just a block away from the main area and up the hill so from bus stop to the ryokan is short walk even if you have huge luggage and don't need to worry about going up and down steep hill with heavy stuff. Facilities were very clean and the welcome tea and snacks were very delicious. I got to try making my own matcha tea for the first time and the breakfast was light but also very delicious! As it was close to the bus station, I didn't need to rush to get on the first bus back to the train station. I will definitely stay here again for my next visit!

Stayed in April 2024

Some rooms on 2nd level so need to carry bags up and down stairs

Japanese style Ryokan within 5 to 10 minutes walk of the bus station and short walk to town centre Option of several on-site onsen for private use Friendly staff Nice Japanese breakfast Reasonable price

Stayed in April 2024

Nothing. I love everything.

Comfortable bed Room is beautifully decorated I booked for a shared bathroom at i still got a toilet in my room 4 beautiful private onsens Welcome sweets and green tea Unlimited cofee and even flavored water Close to the bus station and a short walk to Yubatake and all the center of Kusatsu onsen They have different shampoos and conditioner and we can use when we go onsen bathing Bathroom has skin care.

Stayed in April 2024

Good breakfast and very center location

Stayed in April 2024

The four Onsens are s like bit small.

Nice place and good for vacation.

Stayed in March 2024

Granny and pop stay. Very clean and tidy with fantastic amenities. It has amazing private onsens you can use whenever you want during your stay. Very close to the tourist areas.

Stayed in January 2024

The Staff

Stayed in March 2024

The room, bath, breakfast and location. Basically I like everything!

Stayed in March 2024

High price over the weekend (understandable, the whole town was fully booked). The western breakfast was not very convincing.

Very friendly staff, delightful private Onsen, perfect location, comfortable rooms. And Kusatsu Onsen is a great town to visit!

Stayed in February 2024

Relatively high price - but it was a holiday weekend.

Good-sized rooms with comfortable beds, friendly staff, lovely on-site Onsen.

Stayed in February 2024

The room was too small compared to the price.

+The staff were very welcoming!! +Welcome drink and snacks was delicious and fun to participate. (We could make our own macha tea and sweet) +interesting breakfast set +free private onsen was fantastic.

Stayed in February 2024

-

The Sora Room is a separate building. It is private, spacious, and very comfortable, especially with a private onsen room. There is no need to use anywhere else. The place is clean. The hotel provides everyone with a basket of small towel, socks, and tooth brushing set for going to the onsen outside. Very convenient. I was impressed that there was an automatic coffee maker in the room as well. The breakfast is very beautiful and delicious. I love that they offer tea, coffee, and fusion water for guest all day at the main building. Good service staff Check-in must wait after 3 p.m., but check-out is very convenient and fast.

Stayed in February 2024

Good culture of Japan

Stayed in February 2024

Nothing

Everything

Stayed in February 2024

Nothing! We loved staying here and would definitely come back if we visited Kusatsu again.

This was one of my favourite stays during my trip to Japan! Our twin room was cosy, comfortable and so clean. The beds were the comfiest we had in Japan; I had the most relaxing sleep while staying here. We absolutely loved the breakfast we had, and everyone at the hotel was so kind and friendly. Their hospitality was the highlight of the trip! We stayed two nights and the chef made us a different meal each morning, and took us through the dishes as he brought them to us, and we were given delicious welcome sweets and matcha when we arrived. The breakfast room was so cosy with a fireplace and free coffee and tea. The location is excellent and easy to find; it was only a couple of minutes walk to the bus terminal and to the Yubatake, which is where most of the shops and restaurants are located. The four private onsen are also wonderful. We got to try out two, and we never found that we had to wait or miss out on using one of them when we wanted to. I loved the little baskets containing towels, pyjamas and toiletries that we were given. There are plenty of toiletries available in each of the onsen, and the pyjamas were so comfortable I wish I could have brought a pair home!

Stayed in January 2024

The famous owner on YouTube only works on Saturdays. I was upset as I only found out when I asked the staff. So if you want to meet him, make sure you stay on a Saturday. The heat pump in the room is finnicky with no instructions. If you just press the on button, it will always be on despite overheating the room. You must turn to "Eco" mode so it will turn off at the thermostat temperature.

Amazing location within Kusatsu Onsen, a few minute walk from the bus terminal, then a few minute walk from Yubatake. Friendly staff. Welcome snack was amazing. Breakfast is included in price, and is hearty. They have free drinks that are refreshing (and not just coffee or tea). Four private onsen rooms are so good. Enjoy as a couple or solo in these rooms. Perfect for those who are inked. I stayed at the corner room with windows on both sides of wall. Two beds. Amazing room with colourful walls. Overall quiet stay even though my room faces the intersection.

Stayed in January 2024

Very friendly staff, beautiful place, the food was very good. The private onsens were very good as well, with varying size and temperature. I hope to come back soon !

Stayed in October 2023

I arrived on an earlier bus than anticipated and had some difficulties in dropping my bags. However once we got past the misunderstanding everything else ran smoothly.

A cozy room, in a great location located just minutes from the bus station and yubatake. Breakfast each morning was delicious, and different each day. The free to use private onsen are great for those wanting a little more privacy or just a place to relax away from the crowds. There was also a great subtle bean theme!

Stayed in December 2023

Absolutely amazing place, with amazing decor. We stayed in the sora suite and.it was so big and just an amazing experience. The staff were wonderful. I would recommend this place to anyone who is in Kusatsu.

Stayed in December 2023

Nice staff, clean room, very nice onsen, good breakfast

Stayed in November 2023