The rooms need some attention. The building is quite old which lovely but the room amenities are too. Simple things like shower and bathroom facilities are more like you would find in a 3 star hotel and detract from the luxury of the property. We booked a superior twin room and the bathroom is tiny. Shower is in a small bath in a tiny room and the beds can't be pulled together. We upgraded to the premiere room which was so much better, although the amenities were still lacking, it was much more comfortable. It seems many of the properties we stayed at in Japan have been hit hard by the pandemic and require some upgrades. Regardless of all this we would definitely stay here again.

This is a beautiful building in an amazing location. The staff are simply amazing and are always happy to help with any requests and are very patient and understanding. The breakfast was excellent with many different choices and plenty of fresh fruit and vegetables. The views of the golf course and mountains are spectacular. Although we didn't get to play the course because of golden week, we would love to play a round next time we are in town.

Stayed in May 2024

Nothing. It was very beautiful and comfortable in every respect

The venue, the onsen, the dining experience

Stayed in May 2024

The hotel is located away from any town centre, so the first of our two night stay we opted to eat at the hotel’s restaurant which had a buffet entree/selectable main meal arrangement. The main meal was certainly edible, but frankly not great. For some people the hotel’s slightly isolated location may be an issue, but we were happy to use the local bus to get around.

A picturesque golf resort hotel in a quiet corner of the Hakone region. The Hakone Sengokuhara Prince Hotel has many attractions. Opening the bedroom window to a vista of the golf course and mountains was relaxing for us and I am sure alluring for those who are golfers. Facilities like the attractive in-house onsen and shuttle bus added to the experience. The room was comfortable and the staff helpful. We used our IC cards (Suica) to take the local bus to and from a nearby busstop to get around the region and the hotel’s transfer bus was a convenient was to get back to Odawara station and the Shinkansen to Tokyo. For us the hotel worked well as a base for exploring the region.

Stayed in April 2024

A bit far to walk to local shops

Lovely setting with a good view , spacious room & dining area, lovely onset with a view

Stayed in April 2024

Far from main roads, no easy way to find it on foot.

Beautiful scenery, friendly staff, good value for money regarding rooms and onsen

Stayed in April 2024

I did like the buffet dinner but it was very expensive.

The room and facilities were great and so was the breakfast.

Stayed in April 2024

Little bit remote

The accomodation and the onsen were simply incredible

Stayed in April 2024

Nothing

Amazing onsen experience and an amazing view from the room. Shuttle service was a great bonus and very courteous driver. Do try the AOI cafe nearby.

Stayed in April 2024

We did not have breakfast as is was really pricey. There are no restaurants in the area and the ones in the longer distance close early. We ended up eating at Family Mart.

The room was large, but had twin beds. The property seemed nice. We only stayed for the night.

Stayed in April 2024

Everything was perfekt. I love the room because of the beautiful view to golf course. Breakfast was absolutly delicious. The Onsen was lovely

Stayed in March 2024

far away from the transportation.

Rooms are very clean and comfortable

Stayed in March 2024

Very pricey meals if you decide to eat at the hotel.

Lovely hotel that’s well run and managed - the staff were very friendly and helpful.

Stayed in March 2024

We loved the onsen which wasn’t too busy. Room was large for Japan hotel standards. View of the golf course was lovely and beds were comfortable. Breakfast buffet was excellent, catering to both western and Japanese food and was extensive — the best breakfast buffet we had on our trip.

Stayed in March 2024

Location was a bit removed from other restaurants and the bed/pillows were stiff.

The hotel had a spacious room and the onsen was relaxing. Overall great layout and accommodations.

Stayed in March 2024

The place was far fr.the city so it’s much better if you can travel here by car. On the nite of our stay ,the wind was blowing too hard ,thinking there was a storm even the door of out toilet was bagging .You can hear the footstep sound or noise outside the room but in the morning it was peaceful & can see the golf course. Hope you can clean the veranda.

What my two children & I liked here was the food esp.their breakfast & the nice view of the mountain while eating.The dinner has a 5 course where you can choose combined w/ buffet too & it was great.They are complete in amenities too . The staffs were approachable & kind.Upon arriving ,one the lady staff got my luggage 🧳 from the parking 🅿️ brought it to our room . We enjoyed our stay here.

Stayed in February 2024

It was old and smelly. It is located away from main attractions. Bed was too hard to sleep

Onsen was smaller than I thought but it was really good.

Stayed in December 2023

The location is a little bit far from the center of the town. Luckily we are driving. Not convenient if public transport is used.

The hotel is grand with nice onsen. The toilet is a little bit small.

Stayed in November 2023

room is outdated

Breakfast,

Stayed in December 2023

Location is far from major town area. Hotel Transfer to and from Odawara Station is only one time either wayand have to carry luggage to public bus stop if we do not use hotel transfer.

Bedroom is generally good and spacious

Stayed in December 2023

isolated, hotel staff couldn't help much in regard where to go and what to see around, no near restaurants so we had to eat in mostly since we didn't have a car

Great hotel to unwind and relax, big room with a beautiful view of nature, comfy beds, breakfast and dinner had a lot of diversity and good, near bus station

Stayed in November 2023

Hotel was a bit old, can do with some uplift

Onsen and great views

Stayed in November 2023

Some part of the room are a bit dated. Generally still fine as its a beautiful hotel.

The staff were friendly. Very peaceful and scenic location. We rented a car so reaching there is not an issue.

Stayed in November 2023

Outdated decor.

The hotel is in a good location. Our room was clean and fairly big. Whilst the hotel decor seems a little bit outdated, the staff of the hotel were very helpful and friendly, and the outdoor onsen was great!

Stayed in October 2023

AC could be better

When I arrived at this hotel I got welcomed by the reception employee named Sakurai, I’ve been in so many hotels and I can say In confidence that she is the best employee I met, soo polite and helpfull, made my trip there soo much better so big thanks to her

Stayed in September 2023