399-9301 Nagano, Hakuba, Happo, Japan
#82 of 103 hotels in Hakuba
Guests' ChoiceBased on 34 hotel reviews
7.9Cleanliness
7.9
Comfort
8.3
Location
9.6
Facilities
7.4
Staff
8.8
Value for money
8.3
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 25 February 2024
John
AustraliaNothing
Close to everything and good value
Stayed in February 2024
Reviewed: 19 February 2024
Wesley
AustraliaHotel has seen better days, and needs a significant update. Rooms were relatively clean for its age. Onsen on the small side
Superb location - Very close to Nakiyama chair lifts, short walk to Adam Gondola. Great value for the location. Onsite onsen was also very nice
Stayed in February 2024
Reviewed: 5 February 2024
Rhiannon
AustraliaThe breakfast team was amazing. When we left them know we were vegetarian they went above and beyond to provide a great breakfast just for us each day
Stayed in February 2024
Reviewed: 26 December 2023
Chris
JapanGreat location for ski lovers - easy walk to Happo Adam Gondola - decent outdoor onsen bath open 24 hours - varied the breakfast content on each day of our stay
Stayed in December 2023
Reviewed: 5 May 2023
Douglas
United StatesBreakfasts were wonderful, Onsen relaxing after a busy day skiing.
Great staff, great location, great value.
Stayed in March 2023
Reviewed: 16 February 2023
Anna
AustraliaThe industry has had a tough few years, so I wouldn’t ask for anything more.
Each staff member was professional, welcoming and friendly. I appreciate that English is rarely spoken, it’s more authentic and encourages us to contribute more. We felt like we were most welcome every day and would return again without hesitation.
Stayed in February 2023
Reviewed: 16 February 2023
Ashleigh
AustraliaWe would have liked to be able to book a private onsen to share as a couple, understanding that Japanese style is gender separated however friends were able to do this at other hotels
Great location for happo hill, bars and restaurants
Stayed in February 2023
Reviewed: 4 February 2023
Justin
AustraliaRoom was small. Traditional breakfast not for us. Tried it once.
location was great. Shower and Onsen was great.
Stayed in January 2023
Reviewed: 28 January 2023
Stephen
CanadaLocation was great. Nice hotel. Managed to accommodate GF for breakfast which was unexpected and very much appreciated. Not a lot of English from the staff but with Google Translate managed to make it work. Heat seemed to be a bit all over the place during the night but we were there through a cold snap.
Stayed in January 2023
Reviewed: 23 January 2023
Greer
New ZealandSimple interior but all you need for a great ski holiday.
Great location to the Happo-One ski field, and close to bus stop for connecting to other fields - we walked everywhere, including to the chairlift in the morning (10 mins walk). Made our trip very enjoyable. Staff were super friendly and very helpful.
Stayed in January 2023
Reviewed: 18 April 2024
Shane
AustraliaLoved everything
Breakfast amazing
Stayed in March 2024
Reviewed: 15 February 2024
Mark
AustraliaLittle bit dated, the western and Japanese breakfasts are alternating days you don’t get to choose which one you have. Also the “western” breakfast isn’t too different from the Japanese one
Location was amazing
Stayed in February 2024
Reviewed: 21 January 2024
Brett
AustraliaWhilst the property is showing its age, everything was clean and functional. Location was fantastic and in close proximity to ski lifts and eateries. Breakfast was included with our stay and comprised western and Japanese fare on alternative days. Something for everyone! Very friendly and helpful staff.
Stayed in January 2024
Reviewed: 25 March 2023
Swedesurfer
United StatesWorn down and outdated, old interior and furniture. But everything works and its clean. The hotel has not seen any upgrades since they had winter Olympics there 1998 it seems.
Small hotel very close to ski lift. Very nice and very hot onsen (hot bath). Traditional breakfast included, but no coffee. Ski room and storage in basement. 2 restaurants in same building, and lots more within walking distance, also close to bus station for bus to Nagano and small convenience store. Friendly and helpful staff.
Stayed in March 2023
Reviewed: 28 February 2023
Brad
United Statesold…outdated….extra charges for the onsen….Japanese breakfast that I was not notified about
good location
Stayed in February 2023
Reviewed: 17 February 2023
Josh
AustraliaThe breakfast was a surprise with a full spread cooked daily. Usually a piece of salmon but then a whole heap of other stuff. Own bathroom as opposed to hostel shared facilities.
Stayed in February 2023
Reviewed: 9 February 2023
Carlos
United Statessimple but good accommodations.
Stayed in February 2023
Reviewed: 30 January 2023
Jeremy
Australiait’s close to the gondola and the nakimara lift! great Onsen !
Stayed in January 2023
Reviewed: 26 December 2022
Lotte
DenmarkThey could not speak english at all, so we had to walk from the station with our luggage. Not possible to get a taxi at arrivel to the station and the staff could not help us. There was no bar and restaurant only open for japanese breakfast.
Nice location. Very close to bars, restaurants and skilift. Very friendly staff.
Stayed in December 2022
Reviewed: 11 April 2024
Kelli-maree
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 5 April 2024
Michael
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 March 2024
Yie
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 12 February 2024
Ailinh
AustraliaThere are no comments available for this review
Stayed in January 2024
Reviewed: 17 March 2023
Wei
SingaporeThere are no comments available for this review
Stayed in February 2023
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