Staff at breakfast are very very strict with guests leaving at 9am

Breakfast was superb; the spa and onset on site is very comprehensive and enjoyable

Stayed in May 2024

None

Clean and accessible

Stayed in May 2024

The hotel is in a quiet backstreet area and when I stayed there in winter it was difficult to carry luggage through the snow and slush. Maybe get a taxi - it's not too far and not too expensive. The hotel is near a hospital and quite often I heard ambulance sirens, which was a bit disconcerting until I realised what the sirens were for!

I enjoyed my stay at Hotel WBF Grande Asahikawa and would stay again. I arrived before check-in time. The reception staff kept my luggage and I went out to explore Asahikawa. When I returned I was told that my luggage was already in my room. Very good service! The room was well designed with room to open my luggage, a reasonable sized desk and comfortable bed. There were a good number of electrical sockets with USB charging sockets, including by the bed. There was a lounge available in the afternoon and evening with complementary sake and wine to taste. There is an onsen on the 2nd floor free for guests. There is a jacuzzi type whirlpool pool and a pool that seems to use ultrasound! The hotel is only about 5 or 10 minutes walk from JR train station, the bus terminal and AEON shopping mall. There is a big play area for children in the reception area, so good for families waiting to check-in.

Stayed in March 2024

Great location clean and quiet. Hokaido resort liner to the door. Aeon mall and jr rail is only a block away. The short cut out the back door makes it very close. Onsen is very good and free for hotel guests, although it is not natural spring it is so clean and many different pools to use. Sauna is really hot and a cold pool is really cold. Highly recommend.

Stayed in February 2024

The hotel is located really close to the station and within walking distance of the city centre area. The public bath has a good selection of baths. The rooms are nothing special but comfortable and clean.

Stayed in February 2024

Onsen didn’t allow tattoos. They provide too many changes of clothes and extra toothbrushes etc. I hope they’re not just thrown away.

Good location. Great onsen facility (no tattoos). Affordable car parking for guests as well. Staff were helpful with any requests including getting mail delivered to us.

Stayed in February 2024

Close to station. Friendly staff.

Stayed in January 2024

-

Great facilities, spotless room

Stayed in January 2024

Large twin rooms. Very near the train station. Parking cost 1000yen per night. May be full during peak season. 40mins drive to Kamui Ski links

Stayed in January 2024

The staff was nice and welcoming. The room was clean and large. The breakfast was good. There was a free parking which was not covered, and crowded when we arrived at 5pm.

Stayed in December 2023

The female housekeeper was cleaning in the male onsen.

Onsen was very spacious. Breakfast has quite a number of choices.

Stayed in December 2023

No

The staff was helpful In giving us the directions to Asahikawa zoo and the onsen experience was well enjoyed because of the different temperatures.

Stayed in December 2023

Access by foot wasn't that easy due to the car-centric nature of the city. It would have been better if we could enter the hotel from more than one side.

One of the closest hotels to the station. Room was nice. There is a 7-11 convenience store nearby.

Stayed in November 2023

Great spa facilities.

Stayed in September 2023

Nothing

Good location near to the JR station and restaurants

Stayed in September 2023

Nothing around the hotel

Big & free onsen

Stayed in September 2023

NA

Nice hotel, good location and service.

Stayed in August 2023

We stayed in 5 hotels/ryokans and this hotel has the best onsen facilities - no question. We love it.

Stayed in July 2023

It was all pretty good, no complaints.

It was close to the train station. It was next to an exceptional walking or cycling path along the Chebetsu River. Nice gardens near the hotel and station. I was given good support from JR Tourist Information on how to find the bus to take me to a climb I wanted to make. I met good people, a nice woman, had a fun Onsen bath and sushi.

Stayed in June 2023

The hotel does not offer rooms for more than 2 visitors. We had to book two rooms for a family of three. The hotel reception does not speak English. As no meals are included in our stay, the cost is high consider the size of the room.

The Hotel has a very well-run Onsen facility. It also has sufficient parking space for visitors. It offers free coffee in the morning for all guests. Parking is also free for Hotel guests. The hotel rooms are clean and modern. The Hotel is also within walking distance of to train station abide a bit far if you need to bring your luggage.

Stayed in May 2023

In my opinion, the laundry room is too small and not well ventilated. Especially, if we use the dryer, the room gets really hot and humid inside, so we must open the room's door. I am afraid the sound from the washing machines and dryers may disturb other guests on that floor.

Many thanks for giving us connecting rooms during our stay. The staffs are friendly and helpful. The location of the hotel is also good, close to the station and convenient store.

Stayed in May 2023

Clean and comfortable hotel.

Stayed in May 2023

not immediately connected to the station, pavements to hotel aren’t visible under the thick snow

It’s directly across the JR station but difficult to get to in a snow storm if you’re not using the closest exit

Stayed in February 2023

Nil.

The onsen was very nice and the location was super convenient.

Stayed in February 2023