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Reviews of Quintessa Hotel Sapporo 4 stars

064-0808 Hokkaido, Sapporo, Chuo-ku Minami 8-jo Nishi 5-chome, Japan

#60 of 209 hotels in Sapporo

Guests' Choice

Review score

Based on 536 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    7.9

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.9

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    My room bidet could flush but I couldn't use the wash function after you've taken a dump. The bed was nice but it was very hard for my liking. Didn't have a good rest. No other complaints but I felt that for that price is was quite impressive.

    The room was big for family of 3 with 3 beds. Short walking distance to train station. Convenient as there's a lawson just opposite the hotel. Shower was strong and water heater was good. Really value for money. Staff was very helpful. Walking distance to a bus station that can bring you bk to New Chitose Airport.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night

    Met the expectation

    Stayed in April 2024

  • Reviewed: 9 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Corner Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The air conditioning is poor and the room was very stuffy

    Quite Central

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    There were few washing and dryer machines, so it was busy all times.

    The room is very big for my family. We like it so much. The bathroom is really great. We were feeling comfotable and valuable in stay here.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Superior Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No enough parking lot

    Nice spacious and cozy

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Good Value of the Room
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Limited choices of breakfast. Lift system quite old.

    Room spacious and luxurious bathroom. Breakfast buffet style and slightly different everyday. Staff are friendly and polite. Fixed parking slot for the guest. Walking distance about 1km to Tanukikoji shopping street. 2 convenient stores right in front of hotel.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Great hotel, would highly recommend!
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Great location, nice rooms that are super clean. Staff were really helpful and friendly. Would highly recommend - if I’m ever in the area I would stay there again.

    Stayed in January 2024

  • Reviewed: 15 March 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Triple Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room size bit smaller than I thought

    Comfortable beds

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Will definitely return when I go back to Sapporo :)
    • Leisure trip
    • Group
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night

    There was nowhere to get water dispensed, only ice! A little bit on the expensive side for Sapporo hotels. Otherwise, little to no complaints! It was a lovely place to stay. Staff were very friendly and multilingual!

    Hollywood-style twin room was extremely spacious! The room was very well maintained and included a wardrobe and a separate bathroom and toilet. The lighting options were nice and there was a lot of table space which would be nice to study/work. The bathroom included a lot of sink space and had a bathtub. I liked the frosted glass they had! Toilet room was nice and clean :) The hotel itself is quite beautiful and is interesting to look at!

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Good rooms, friendly staff, reasonably well located to city but breakfast buffet a let down.
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast.

    Breakfast was probably the weakest aspect of the stay. Limited buffet, price advertised in room was 5000 yen than what they tried to charge us and overall not great value.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A bit far from main train station. The staff were not very friendly. We stayed for five nights, and they did not even greet us in the morning.

    Super Clean ,Good water pressure, large bath room good toilet, comfy bed

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Clean and spacious room for 4!
    • Leisure trip
    • Group
    • Deluxe Triple Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Maybe a little far out from the main attractions of the area.

    Room was spacious and clean.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Overall, it’s decent.
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are a bit old & don’t have a lot of walking space. Pillows are too soft. Gets a bit warm during winter (can request a fan from reception).

    Staffs were extremely friendly and attentive to any extra requests / needs.

    Stayed in February 2024

  • Reviewed: 31 January 2024

    7.0
    With the price, it is a good bargain but need some improvement with facilities and cleanliness
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom is not that clean. We could see mold here and there.

    Big size room, big bathtub, amenities

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hollywood Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It had one internal aircon system and so our room got really hot at night and there wasn’t a way to cool it down.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great hotel, huge room, good cleaning. Position close to metro station and city centre. Kind staff. Good breakfast. Everything nice

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Thank you for the good hospitality of ALL the staff, you gave us a memorable stay
    • Leisure trip
    • Family with young children
    • Deluxe Room with Tatami area - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    It’s a 10 minute’s walking distance from Sapporo city center, but still manageable

    Good quality breakfast choice, comfortable hotel environment, very clean room and bathroom, 2 convenient store just outside of hotel

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It feels a very old hotel because of its smell, it smell like old indeed, so it failed to give us a great impression at first glance when we first time stepped into the hall.

    The size of washroom is very big, the location is great, near to subway station, the parking service was great, the breakfast was also good. Convenient stores are right across the road.

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Triple Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the quality of the beds and local availability for eating out

    Stayed in January 2024

  • Reviewed: 22 January 2024

    9.0
    Great value of money. Loved the room size
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Size of the room and separate area for closet

    Stayed in January 2024

  • Reviewed: 21 January 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Hollywood Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Clean spacious and convenient

    Stayed in January 2024

  • Reviewed: 17 January 2024

    9.0
    Would recommend this hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Helpful staff and great location

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Quiet & Peaceful Winter Holiday at Quintessa Hotel Sapporo
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    Location a bit far from famous spot hence it is A bit hard to walk around outside the hotel during winter to subway station, to and from airport bus station. I believe others season is ok and good to stay. The bath room rack should change? Otherwise, it is not enough to put 3 bottles as photo shown:)

    Quiet neighborhood you will have very good night sleep. Friendly and helpful staff. They even help me to keep my mobile phone which l left at the room until my next visit. Thank you! Lawson and Seicomart just opposite the hotel which added many points. Definitely my first choice hotel when l back to Sapporo. Thanks for free upgrades of the room from booking.com, we got a very big room for 2 person stay. This is the biggest room we stay in Japan.

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Large rooms, very comfortable

    Stayed in December 2023

Showing 1 – 25

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