The hotel lacked atmosphere

Location to the train lines, helpful staff and amenities.

Stayed in May 2024

the cleanliness of the room

The location, the room

Stayed in April 2024

Nothing

There was plenty of amenities for you if you forgot things like razors washing stuff etc and also shampoos and shower gel and conditioner in the rooms Also the laundrette was good (3 of them ) and you could keep an eye on them from your hotel screeb till one came available- we did need to put in another 100yen thou to fully dry Also all the controls in the room are controlled by a tablet near bed side which was good and water provided daily too

Stayed in April 2024

Having to step into the bath to take a shower. Quite dangerous for old people who have tendency to trip and fall.

It was clean. Staff were friendly. Good location.

Stayed in March 2024

The location was excellent, close to sites and transportation. The room was comfortable and cozy. The staff were exceptionally friendly and helpful.

Stayed in April 2024

Nothing

Good amenities and well located

Stayed in April 2024

The room was quite small however it was still manageable for 3 people in the family

Location was good, situated right beside the Keihan Railways station, which is a private line that gets you into Kyoto quickly

Stayed in March 2024

No breakfast

Very clean layout and friendly staff. Soft bed, spacious room and amazing facilities.

Stayed in April 2024

Hard mattresses and thin, hard and very uncomfortable pillows.

Location

Stayed in April 2024

a tiny thing is that the sink was a bit clogged, we informed the front desk they said they’d check on it but throughout our stay the sink stayed clogged;(

location is super good right across from train station and next to osaka castle, staff was really friendly always happy to help, and the room was clean and comfortable

Stayed in April 2024

Nothing - was great for our stay

So close to the train station which has heaps of eating places (Temmabashi) for quick meals. Also walked to Osaka castle.

Stayed in April 2024

N/A

Excellent twin room configuration.

Stayed in April 2024

The bed was a little bit hard and the breakfast could use some more breads as alternatives for breakfast. As well as outlets on both sides of the bed.

The staff were all super nice, the room looked nice in general, great location in front of the station and close to stores and restaurants.

Stayed in April 2024

As a family of 3, we got the triple room. So it was a squeeze. Best to pack light with small luggages as there’s little room for storage. (We had 2 medium size & 2 hand carries).

1. Good firm beds - can sleep well :) 2. Strong water pressure for a good shower after a long day 3. Mineral water “boxes” 4. Strong attempts to conserve environment eg ecocleaning 5. Location :ideal for those who want to stay near the Osaka Castle Park (10-15 min leisure walk) . Also a hop across Tenmabashi Metro / Keihan City Mall. “Behind” it is the Okawa River / pier - timely river cruise to view plum / cherry blossoms which will be in full bloom soon. Walking along the river pier also a good option to view blossoms. 6. Helpful staff.

Stayed in April 2024

very small rooms. we booked a room for 3 people but it was basically the same size as a 2 person room and didn't have any space to open our bags.

Great location just opposite the train station

Stayed in March 2024

The room was spacious enough to open up two large suitcases which is not as common in Japan. It was great that the toilet, bathroom sink and actual bathroom were separate too. Everything was clean and it was a pleasant stay. Staff were very accommodating, they even filled out our forms for us when we transported our luggage to another hotel in Tokyo! Would stay again.

Stayed in March 2024

Really nice hotel! Friendly staff and clean.

Stayed in March 2024

Bed was a little hard and pillows were a little hard but im pretty sure that’s how all hotels are in Japan. It’s understandable. And I’m a big guy, so the room was kind of small but it was manageable.

Great location and staff! And had a washer dryer unit that linked to the tv so we could see when it was available.

Stayed in March 2024

The pillow is a bit low. The thermos and water cups can be a bit cleaner but overall it doesn't affect too much. It will be 100% perfect if both are improved.

The overall experience is very good, with convenient transportation, quiet and comfortable surroundings. The toiletries are very good, and the bathtub is a bonus. The cups could be a bit cleaner, but it doesn't significantly affect the overall experience. I may want to stay here again and choose a larger room!

Stayed in February 2024

A little bit on the expensive side if your trip is not paid by the organization, otherwise a good place to stay.

The location is good; there is a subway station across the road and a few convenient stores and restaurants. Cleanliness is perfect, and room service is great! All amenities are present. However, toilet paper, which seems to be single-ply, can be improved.

Stayed in February 2024

An extra pillow

Great facilities and staff.

Stayed in February 2024

The room is so tiny and idk why

nice breakfast and location

Stayed in February 2024

Size of the room and especially the double bed, that is rather a big single bed.

Location is absolutely perfect, close to underground lines and Osaka castle. Housekeeping is doing a great job, room was spotlessly clean. Nice breakfast, however the same was offered during our three days.

Stayed in February 2024

The room was really clean and comfortable. I left a new phone and some other small items and they gladly offered to send or safe keep it so that I could claim it on my upcoming visit in Osaka. Wonderful !!

Stayed in January 2024