540-0032 Osaka Prefecture, Osaka, Chuo-ku Tenmabashikyomatchi 2-13, Japan
#80 of 687 hotels in Osaka
Guests' ChoiceBased on 397 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.0
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 17 May 2024
Nathaniel
AustraliaBreakfast was good and the staff were nice. English speaking staff helped us check in, and the room was clean and comfortable. Located across a shopping mall with a supermarket. Plenty of coffee shops and restaurants nearby.
Stayed in April 2024
Reviewed: 14 May 2024
Qilong
NetherlandsThe room was very small, which is common for hotels in Osaka.
Very convenient location, clean room and friendly staff.
Stayed in March 2024
Reviewed: 14 May 2024
Sammy
NetherlandsRooms were small but that is typical for Japan. Bathrooms also but we still really loved the hotel.
We really loved the location of this hotel. It was right across the street from a station and super close to Osaka Castle. It was farther from the main attractions of the city but we didn't mind because we saw other areas that we wouldn't have. The street behind the station with the river was beautiful and very close to the hotel! Water pressure was great also!
Stayed in April 2024
Reviewed: 11 May 2024
Patricio
AustriaAmenities
Stayed in April 2024
Reviewed: 10 May 2024
Alice
United KingdomNothing
Amazing hotel, the room was so nice and comfortable! The staff were very kind and helpful. Definitely recommend this hotel in Osaka!
Stayed in April 2024
Reviewed: 9 May 2024
Tracy
BelgiumBeds were not comfortable.
Great breakfast. Conveniently located near to the metro statio and Keihan mall. Quiet rooms, view of Osaka castle!! Clean, extra amenities available downstairs for free.
Stayed in May 2024
Reviewed: 1 May 2024
Sarah
United KingdomThe hotel lacked atmosphere
Location to the train lines, helpful staff and amenities.
Stayed in May 2024
Reviewed: 30 April 2024
Thanwaporn
Thailandthe cleanliness of the room
The location, the room
Stayed in April 2024
Reviewed: 29 April 2024
Kathleen
United KingdomNothing
There was plenty of amenities for you if you forgot things like razors washing stuff etc and also shampoos and shower gel and conditioner in the rooms Also the laundrette was good (3 of them ) and you could keep an eye on them from your hotel screeb till one came available- we did need to put in another 100yen thou to fully dry Also all the controls in the room are controlled by a tablet near bed side which was good and water provided daily too
Stayed in April 2024
Reviewed: 26 April 2024
Michael
AustraliaHaving to step into the bath to take a shower. Quite dangerous for old people who have tendency to trip and fall.
It was clean. Staff were friendly. Good location.
Stayed in March 2024
Reviewed: 21 April 2024
Cyn
CanadaThe location was excellent, close to sites and transportation. The room was comfortable and cozy. The staff were exceptionally friendly and helpful.
Stayed in April 2024
Reviewed: 20 April 2024
Angelica
ChileNothing
Good amenities and well located
Stayed in April 2024
Reviewed: 16 April 2024
Isaac
SingaporeThe room was quite small however it was still manageable for 3 people in the family
Location was good, situated right beside the Keihan Railways station, which is a private line that gets you into Kyoto quickly
Stayed in March 2024
Reviewed: 14 April 2024
Kelvin
United KingdomNo breakfast
Very clean layout and friendly staff. Soft bed, spacious room and amazing facilities.
Stayed in April 2024
Reviewed: 13 April 2024
Potujemo
SloveniaHard mattresses and thin, hard and very uncomfortable pillows.
Location
Stayed in April 2024
Reviewed: 11 April 2024
Ya
Australiaa tiny thing is that the sink was a bit clogged, we informed the front desk they said they’d check on it but throughout our stay the sink stayed clogged;(
location is super good right across from train station and next to osaka castle, staff was really friendly always happy to help, and the room was clean and comfortable
Stayed in April 2024
Reviewed: 8 April 2024
Helen
AustraliaNothing - was great for our stay
So close to the train station which has heaps of eating places (Temmabashi) for quick meals. Also walked to Osaka castle.
Stayed in April 2024
Reviewed: 8 April 2024
Kim
AustraliaN/A
Excellent twin room configuration.
Stayed in April 2024
Reviewed: 5 April 2024
Herbertsson
SwedenThe bed was a little bit hard and the breakfast could use some more breads as alternatives for breakfast. As well as outlets on both sides of the bed.
The staff were all super nice, the room looked nice in general, great location in front of the station and close to stores and restaurants.
Stayed in April 2024
Reviewed: 1 April 2024
Lai
MalaysiaAs a family of 3, we got the triple room. So it was a squeeze. Best to pack light with small luggages as there’s little room for storage. (We had 2 medium size & 2 hand carries).
1. Good firm beds - can sleep well :) 2. Strong water pressure for a good shower after a long day 3. Mineral water “boxes” 4. Strong attempts to conserve environment eg ecocleaning 5. Location :ideal for those who want to stay near the Osaka Castle Park (10-15 min leisure walk) . Also a hop across Tenmabashi Metro / Keihan City Mall. “Behind” it is the Okawa River / pier - timely river cruise to view plum / cherry blossoms which will be in full bloom soon. Walking along the river pier also a good option to view blossoms. 6. Helpful staff.
Stayed in April 2024
Reviewed: 31 March 2024
Zhu
Singaporevery small rooms. we booked a room for 3 people but it was basically the same size as a 2 person room and didn't have any space to open our bags.
Great location just opposite the train station
Stayed in March 2024
Reviewed: 31 March 2024
Tran
AustraliaThe room was spacious enough to open up two large suitcases which is not as common in Japan. It was great that the toilet, bathroom sink and actual bathroom were separate too. Everything was clean and it was a pleasant stay. Staff were very accommodating, they even filled out our forms for us when we transported our luggage to another hotel in Tokyo! Would stay again.
Stayed in March 2024
Reviewed: 23 March 2024
Emma
SwedenReally nice hotel! Friendly staff and clean.
Stayed in March 2024
Reviewed: 23 March 2024
Quincy
United StatesBed was a little hard and pillows were a little hard but im pretty sure that’s how all hotels are in Japan. It’s understandable. And I’m a big guy, so the room was kind of small but it was manageable.
Great location and staff! And had a washer dryer unit that linked to the tv so we could see when it was available.
Stayed in March 2024
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