541-0053 Osaka Prefecture, Osaka, Hommachi 4-6-14, Japan
#14 of 692 hotels in Osaka
Guests' ChoiceBased on 391 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.4
Value for money
9.2
Free WiFi
8.9
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End of dialog contentReviewed: 26 May 2024
Kathleen
AustraliaThe restaurant closing during the day
Overall a great hotel. Great location! Shower and beds deserve special mention. Would definitely stay again.
Stayed in May 2024
Reviewed: 23 May 2024
Bernadette
PhilippinesI wish the hotel offered body lotion as one of their amenities. I also hope they offered more breakfast options and heavier meals. It would be great if they offered a Japanese dinner.
The breakfast was nice. Our room, shower, and other facilities were very clean. The hotel was highly accessible and was just a few steps away from Hommachi Station and a Family Mart. The neighborhood was very quiet at night. Also, the lobby was always fragrant and clean. Their staff can speak English and were very helpful. They informed us about the restaurants nearby since we were looking for a place to eat that night. They had a money changer too at the lobby which was very convenient since there was no other money changer nearby. The exchange rate was all right. Overall, I had a great experience. We will definitely stay at this hotel again. 😊
Stayed in May 2024
Reviewed: 20 May 2024
Eduarda
United KingdomNothing!
The ladies at the reception went above and beyond to help me find a medical clinic. They were so thorough with the instructions, they printed a map with all the information I needed. So responsive and kind.
Stayed in May 2024
Reviewed: 19 May 2024
Larry
United StatesA little far from the tourist attraction but near the train station
Very clean hotel. Convenience and modern facilities (bathroom bidet and shower). Small room but because of the modernized facility it makes the room so comfortable.
Stayed in May 2024
Reviewed: 18 May 2024
Julie
AustraliaNothing
Location, cleanliness, helpful, staff,
Stayed in May 2024
Reviewed: 13 May 2024
Tom
IsraelUnfortunately while most of the staff were nice some were a bit aggressive and rude. Also we didn’t order the breakfast through booking and after trying it one morning, although it was decent - we thought it’s best to eat outside.
Great hotel with good location 5 min from hommachi station, also many restaurants nearby. The bed was comfortable and the room was big which is hard to get by in Japan, the shower was great and overall the hotel gave us a premium feeling.
Stayed in May 2024
Reviewed: 12 May 2024
Paul
SwitzerlandBreakfast selection lacked variety Limited clothes storage in room
Cleanliness Efficient service Housekeeping Power shower
Stayed in May 2024
Reviewed: 12 May 2024
Ecsegi
HungaryThe breakfast was delicious! I liked the size of the room!
Stayed in May 2024
Reviewed: 11 May 2024
Alessia
Italytoo hard pillow
very big room, near metro station, nice shower
Stayed in May 2024
Reviewed: 11 May 2024
Kristyn
United StatesThe layout of my room was a bit odd as the bed was against the window on one side.
Room was clean and quiet. Sound insulation seemed very good. 2 bottles of water daily and also a water/soda fountain in the lobby.
Stayed in April 2024
Reviewed: 9 May 2024
Andy
United KingdomNo issues, all good
A good city hotel - delivered everything it needed to do. Great staff, super clean
Stayed in May 2024
Reviewed: 4 May 2024
Suzanne
AustraliaVery comfortable hotel in a brilliant, central location. Would absolutely stay there again
Stayed in May 2024
Reviewed: 3 May 2024
Viktoria
Switzerland-
Very good value for money. Nicely deocrated, spacious room. Friendly staff.
Stayed in April 2024
Reviewed: 28 April 2024
Yuval
IsraelWonderful hotel. We’re a family of four and we stayed three nights in two rooms: a comfort double and a twin. Great location, spacious and well organised rooms, fabulous shower, friendly staff. 2 stops on the metro from Umeda and 2 from Namba if I’m not mistaken. We really liked to visit Dotonbori but were glad we didn’t stay there.
Stayed in April 2024
Reviewed: 26 April 2024
Keith
United KingdomLocation is good but not quite where you'ld optimally want to be.
Very nice modern and new-looking hotel, with very helpful and obliging reception staff. Even though we only stayed 1 night, the staff were brilliant with our every request... Mainly us faffing on with luggage which they kindly stored for us after checkout ahead of our flight!
Stayed in April 2024
Reviewed: 26 April 2024
Ali
United KingdomRoom sizes were much larger than equivalent 3 star hotels in Japan. Although prices are closer to 4 star hotel anyway.
Stayed in April 2024
Reviewed: 25 April 2024
Alexandra
PhilippinesWish there was a Japanese breakfast option
Clean and comfy, nice soda bar
Stayed in April 2024
Reviewed: 24 April 2024
Claire
AustraliaNothing
Great location - could easily walk down to Dotonburi. The room itself was spacious with good amenities. The bed was the most comfortable bed I've ever slept in.
Stayed in April 2024
Reviewed: 22 April 2024
Jay
CanadaIf there was more space to lay out or put away / hang up clothes, that would have been icing on the cake!
The staff were friendly, helpful and efficient during our nine day stay, helping us with communicating with a restaurant and arranging luggage transfer to Tokyo. The rooms were clean and relatively spacious with a great shower and layout that optimized the small space. The laundry room was useful to keep packing light and the nearby restaurants, subway line and stores were quick and easy to walk to. Would definitely stay here again.
Stayed in April 2024
Reviewed: 20 April 2024
Heather
United StatesEverything was perfectly nice. not luxurious, but just what we needed. Osaka is a wonderful city!
The hotel was tidy and had everything we needed. No frills and definitely tight on space, but good location and nice room amenities.
Stayed in February 2024
Reviewed: 18 April 2024
Vy
GermanyAlles
Best of Zimmer Services
Stayed in April 2024
Reviewed: 13 April 2024
Nathalie
AustraliaThe staff were very attentive to our needs.
Stayed in April 2024
Reviewed: 12 April 2024
Christopher
United Statesif think of anything, the pillows were not comfortable.
The bed was super comfortable. we enjoyed the breakfast which was partially ordered and part buffet. The location is one subway stop from the busy Dontonburi area but quiet where it is located. Subway access was close. Room is very modern and has many amenities.We had plenty of charging outlets and quality hair products to use!
Stayed in April 2024
Reviewed: 11 April 2024
Olga
NorwayThere was only one outlet for the coffee and tea appliances, which was kind of bothersome when my boyfriend wanted coffee and I wanted tea, so we had to take turns. It's a small thing, but I wish we had more options for an evening light, sort of like the hanging lamp in the corner of the room which could only be turned on along with the bright art lighting.
We stayed here for a week, without breakfast. The room and the bathroom was really spacious, with plenty of places to relax. The Hommachi station is very close by, and there is also a world-class bakery and a beautiful park a few minutes away. It was nice to be able to get your room cleaned up without changing the sheets and the pyjamas.
Stayed in April 2024
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