605-0941 Kyoto, Kyoto, Higashiyama-ku Sanjusangendo-Mawari 644-2 , Japan
#339 of 627 hotels in Kyoto
Guests' ChoiceBased on 162 hotel reviews
8.5Cleanliness
9.2
Comfort
9.2
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
7.9
Free WiFi
8.8
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End of dialog contentReviewed: 19 May 2024
Sarah
KuwaitRoom size too small
Location and the greenery
Stayed in April 2024
Reviewed: 12 May 2024
Lesley
AustraliaPosition
Stayed in May 2024
Reviewed: 9 May 2024
Carolynne
United StatesThis is not a budget hotel, by any means. You will be catered to for whatever you need (laundry services, room service, take out containers for breakfast buffet, hailing you a taxi) but it was the most expensive part of our trip to Japan. Well worth it for our once-in-a-lifetime trip, but potentially cost prohibitive for other travelers.
This hotel is truly amazing, beautiful with helpful staff and it was very easy to communicate as most everyone we met had a good grasp or fluency of English. The room is the largest we stayed in in Japan, comfortable bed, and the bathroom shower was fantastic! The breakfast buffet was very good quality as well.
Stayed in April 2024
Reviewed: 1 May 2024
Anthony
United KingdomNoting to dislike.
Conveniently placed next to one of the most impressive temples in Kyoto (in my opinion). The hotel staff are exceptional - even bowing to you as you leave in a taxi. I would go back in a heartbeat.
Stayed in May 2024
Reviewed: 21 April 2024
Juliet
United KingdomThe concierge gave me poor advice about something so simple which was a location in Gion. I dislike the step up / down into the shower The staff at breakfast said we had to wait 3 minutes until we could go in for breakfast which is ridiculous It is a zoo at breakfast time and in the lobby often in the morning
location, clean, bed comfortable Room service was good and reasonable cost
Stayed in April 2024
Reviewed: 16 April 2024
Corinne
United StatesNice room, good breakfast buffet, very comfortable. Very helpful concierge!
Stayed in April 2024
Reviewed: 29 March 2024
Tolga
SingaporeSmall room and one bad was also small for two adult and two kids
Kind staff
Stayed in March 2024
Reviewed: 11 March 2024
Francesca
ItalyStunning hotel with spacious and beautiful rooms. Very helpful and friendly staff. Very good restaurants and well prepared breakfast.
Stayed in March 2024
Reviewed: 12 February 2024
Fiona
SwitzerlandThe room was very spacious and comfortable . Breakfast was fabulous and the staff very helpful
Stayed in February 2024
Reviewed: 10 February 2024
Halle
United Statesbreakfast, location and overall vibe
Stayed in January 2024
Reviewed: 6 February 2024
Panzy
CanadaIt wasn’t central to places but the train was close by so that was convenient.
Beautiful hotel and very comfortable rooms
Stayed in January 2024
Reviewed: 2 February 2024
Cull
ThailandThe seat at the lobby not comfortable
Staffs are friendly
Stayed in February 2024
Reviewed: 21 January 2024
Renae
United StatesLovely property, nice rooms restaurants were excellent and the staff was above and beyond fantastic
Stayed in January 2024
Reviewed: 18 January 2024
Lorenzo
BrazilSome of the staff didn’t speak english which made communications very complicated, especially with concierge, the restaurants at the hotel (including room service) had an extremely early last order for an international hotel catering to a public that might not be used to such early dining and very very limited menu and food in room service was underwhelming.
Rooms were comfortable and had a nice view of the zen garden (after we requested a change as rooms in the first floor had a terrible view of a the roof, was glad this issue was promptly solved with a room change for both our rooms free of charge). Staff in reception were nice and helpful. The hotel is a bit far from the action in Kyoto but very close to some beautiful and important temples and across the road from the national museum, all unmissable.
Stayed in January 2024
Reviewed: 1 January 2024
Ana
AndorraNo transportation from the station
Fantastic . There was a “gheisha” in the lobby, the New Year’s Eve dinner was super . Really good place
Stayed in January 2024
Reviewed: 28 December 2023
Ravi
AustraliaNil
Everything was great!
Stayed in December 2023
Reviewed: 6 November 2023
Christopher
United StatesThe room was clean, quiet, comfortable and spacious.
Stayed in November 2023
Reviewed: 3 November 2023
Matthew
United KingdomBreakfast area a little small and busy.
Good location, spacious and friendly staff
Stayed in October 2023
Reviewed: 19 September 2023
Yl
TaiwanThe staff was all very friendly.
Stayed in September 2023
Reviewed: 22 August 2023
Kent
United StatesI had no complaints. Everything was smooth for a stay in Kyoto. The hotel is beautiful.
The room was wonderful. The breakfast buffet which was included in the rate was exceptional. The location next to temples and shrines sightseeing very easy. Last but not least, the staff was amazing.
Stayed in July 2023
Reviewed: 12 August 2023
Joseph
United StatesIt wasn’t walkable to many of the good areas of Kyoto.
Nice rooms and comfortable beds.
Stayed in August 2023
Reviewed: 6 August 2023
Agnieszka
United KingdomRoom was very clean and bed was very comfortable, breakfast was so delicious
Stayed in August 2023
Reviewed: 2 August 2023
Joseph
United StatesEven for 5-star expectations, this location exceeded them alll
Stayed in August 2023
Reviewed: 23 July 2023
Darin
United StatesEverything. Big room and fantastic showers and bathroom amenities. Loved it. Only a train ride or two away from the bars. But you could even just taxi back
Stayed in July 2023
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