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Reviews of Hotel It Osaka Shinmachi 4 stars

550-0013 Osaka Prefecture, Osaka, Nishi-ku Shinmachi 4-6 -20, Japan

#40 of 681 hotels in Osaka

Guests' Choice

Review score

Based on 676 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    8.5

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    9.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 7 May 2024

    8.0
    Nice hotel, well located and friendly staff
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nil

    Perfect location, next door there was an Oasis supermarket, where you could eat nice and fresh food, no need for breakfast . Also the metro was a few steps away

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Great size spotless room with plenty of charm
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    slightly out from centre of town but not the big deal, station was really close

    Super clean and comfortble

    Stayed in April 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice and clean room. The room was bigger than in other hotels we have been so far. The employees were helpful and friendly. They supported us in sending our luggage to the next hotel.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is not spacious enough & slightly further from town.

    Friendly staff & it's clean.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights

    Nothing

    Very nice stay and a beautiful hotel! The metro takes you everywhere in a few minutes, which is a 5-minute walk from the hotel.

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was a bit overpriced for what you get especially when considering it was more expensive than some restaurants. Also there are posters for the ‘It Cafe’ but it isn’t clear where the cafe was located as the food on the posters did not reflect the food served in the hotel restaurant/ bar.

    Really nice aesthetic, really modern and clean. Very close to the subway station and a big supermarket.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    A lovely short stay in Osaka
    • Leisure trip
    • Couple
    • Superior Hollywood Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A way out from central Osaka but close enough to the station for an easy walk

    Beautiful facilities with a great breakfast and real amenity

    Stayed in March 2024

  • Reviewed: 29 April 2024

    10
    The perfect place 👌🏼
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I like all! They helped us a lot with shipping our luggage to Tokyo and even did our Check in.

    The room was very spacious, comfortable and cute, with many nice details, it had everything you needed to feel comfortable and at ease, everything was very clean and tidy, I will go again when I return to Osaka. The food was delicious, and everyone was very friendly, especially Xiao san! thank you very much! The neighborhood is very nice, with a supermarket next door and very close to the metro station

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Relaxing and enjoyable place to be!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Property? None.

    First time we stayed at IT, we thought it was from the activities…but only to realize, it’s the best location for us! After a day of chaos in the city, shopping, walking with so much people, stepping out of Nishi-nagahori station, sooo peaceful and quiet and just right! Good location for us. Simple, clean property. This is why we stayed there again the 2nd time. And will do so again when we visit Osaka! Will definitely recommend to friends!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Hollywood Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Communication; suggestions restaurants

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Well located and very comfortable but breakfast could be improved
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor.Synthetic tastes for all foods. Not fresh. Would like to see more fresh produce like fruits and milk options would be good. Real meat rather than processed.

    Super comfy beds and lovely lounge area. Large Supermarket next door was very helpful and I had a chance to do my washing as they have a laundry room.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Nice stay
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The location was near the subway and near a big store that had pretty much anything you needed. The room was nice, clean. Good breakfast, pretty varied.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Great location, great breakfast, comfortable bed, good bathroom, helpful staff, and right next to a well stocked proper supermarket.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Nice hotel and modern.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel generally wasn't within walking distance of any of Oaska’s attractions.

    Modern, clean and within a few minutes walk of the subway.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    A nice hotel in Osaka
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 1 night

    I did enjoy that the room was a lot more spacious than any of the other hotels I'd stayed at prior. I also liked that it was next to a grocery store so I was able to round the corner and get snacks and food. Staff was also fairly easy to communicate for non-Japanese speakers, at least in my experience.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Excellent value.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The area of the hotel is residential but no attractions.

    Nice good size room. Very nice lobby. Hotel has a laundry room. Near two subway lines and next to a wonderful grocery store with a great selection of prepared foods.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Value for money.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Not significant.

    The room layout is exemplary where plenty of wall hooks for cloths. There is washing machines available and microwave cooker for heating food. The lobby is cosy and there is a big supermarket next door.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    - the breakfast is always the same - you have to pay to use the laundry room, which should be included in the hotel price in my opinion

    - the hotel looks nice and is clean - close to the metro station - decent sized room (for Japan)

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Excellent hotel for exploring Osaka and making day trips to Kyoto.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    Excellent room and breakfast. Highly recommended. Breakfast was very nice. Excellent value. Will stay again.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Good room condition, quiet and comfortable

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spacious and easy to access!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Great
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Not a great location

    All good and v comfy and clean

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was „cold“ interior not that appealing, bathroom a bit old, Tv only Japanese

    The Lobby is 10/10, breakfast also very nice

    Stayed in March 2024

  • Reviewed: 13 April 2024

    10
    We loved it. ! Great hotel and good value with good access to the Osaka metro.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights

    Location is a bit out of the way but is close enough to a metro station (and a family mart) that we never had any issue getting anywhere in Osaka.

    Clean room, excellent lobby, restaurant had great pizza, great value for money, friendly staff.

    Stayed in April 2024

Showing 1 – 25

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