There is a bookable private baths. Good option for couples or if you have tattoos. It's not as nice as the 2 other public baths. But it still gives you a view on the mountains. All from the 2 chairs on the balcony. The only cons, the water is particularly hot, more than in the larger public baths

Hotel with Japanese style room. When you arrive, the beds are hidden away in the closet. The receptionist asks you at what time you would like them to set up the beds on the tatami floor. Our room was the largest hotel room of our trip in Japan. Very comfortable, very clean. We could see Mont Fuji a little bit from our window. If you dare try the on site public baths (you'll have to go naked like Japanese do), you will find the 2 nice public bath (top floor and basement level). Even the basement level public bath is nice. It features a natural light from a light well, a Bamboo "waterfall", rock walls.

Stayed in May 2024

Very clean and spacious tatami room, and also very authentic! Great private onsen as well that's available for booking at a nominal fee. The location is pretty great as well as you're right by the water. You likely won't have a view of Fuji though if you're seeing the water, but that's not that big of a deal.

Stayed in May 2024

The town was a bit boring on a rainy day with no Fuji views, but this is nothing against the hotel. Also, make sure you're aware the onsen is closed during midday.

The room with the private onsen was dreamy! Definitely the experience of a lifetime and we would highly recommend the extra money for this room type. We also enjoyed having dinner at the hotel.

Stayed in April 2024

The walk across the road was a little bit painful

Our choice of room with the private outdoor bath

Stayed in May 2024

- No mountain view from room or rooftop (but can easily exit the hotel and cycle around the lake for Fuji views - bike hire 2-3mins walk away, not associated with hotel). - Our suite was in a separate building away 2 mins walk from the hotel, which we weren’t informed about until arrival. So had to walk back to hotel for their facilities including public onsen. - Not walking distance from the area with many restaurants open at night - By far, our most expensive stay of the trip. For the price, would have been nice if any food/traditional meals/drinks were included

- Clean, modern, luxurious hotel - We had a very spacious suite with tatami in bedroom. We had an indoor and outdoor bath. Outdoor bath was overlooking Lake Kawaguchiko. Big smart TV in room. - Friendly staff - 10mins walk from Kawaguchiko station (Transfer service available but we did not use it)

Stayed in March 2024

The Hotel is a little dated and should provide a free coffee for breakfast.

The location is excellent and the staff are very friendly.

Stayed in May 2024

Fantastic service Large room Great quality and right on the lake with great views

Stayed in April 2024

Nothing

Good view of the lake, close to kawaguchigo station to walk to, though more hassle with luggage. But hotel provides shuttle bus to and from the station, so that’s very convenient. Onsen size on the smaller side, but there are 2 for the ladies to choose from, so can’t complain. Breakfast room view was fantastic if you get the one with the windows. Not much options for dinner in the area though.

Stayed in April 2024

nothing. would stay again!

The location is great but you can only see Mount fuji if you go to the rooftop. The rooms face the lake. It had a traditional vibe, super clean and the room had a balcony. The futon was really confortable. We had dinner served in our room and the food was incredible (expect a LOT of food!). The breakfast is in a common area, equally great. There are two onsens, one bigger and one smaller on the rooftop. Both were amazing and calm.

Stayed in April 2024

None

Nice traditional Japanese breakfast, very luxury and healthy. Nice and excellent location and wake up seeing Kawaguchiko lake every morning.

Stayed in May 2024

Beautiful setting. Very handy location near Kawaguchiko station. Enjoyed delicious Japanese dinner and breakfast. Also made use of private onsen. Room was spacious and comfortable.

Stayed in May 2024

This hotel is at the top of my list. It has a wonderful staff, location and facilities. You walk out to an amazing view of the lake and nearby shops. The shuttle service is nice and friendly. The front desk are amazing and very helpful. The hit public bath at the top floor is a treat with breath taking views and experience. Highly recommended the Japanese dinner and breakfast experience is a must. Love it.

Stayed in March 2024

Not many choice of dinner option around the hotel.

Location is good. Room is clean. Pick up / drop off to train station service provided

Stayed in March 2024

Friendly and helpful staff. Comfortable room with view of Mount Fuji.

Stayed in April 2024

We couldn't find the baths with views to Mt Fuji I had seen in some pictures.

The lakeview and the thermal baths were great. The breakfast was different every morning and pretty good. Futon was comfortable and the room in general was well equipped.

Stayed in April 2024

Good food… good view…

Stayed in April 2024

We had an excellent stay. All the staff were incredibly friendly and helpful. We enjoyed the facilities and had a lovely time at the onsen. The traditional breakfast was delicious with amazing views of the lake.

Stayed in April 2024

Room was stuffy and we couldn’t adjust the AC. The staff would probably have helped if we asked. However it was in the middle of the night.

Excellent staff, location and facilities. Dinner and breakfast were both delicious.

Stayed in April 2024

We ordered the breakfast and dinner meals together with the stay, and it was a very yummy and wonderful kaiseki experience. Plus a lot of restaurants and shops close early there. Location is great! Right in front of the bus stop that takes you around the lake. Very convenient to get around by purchasing the bus pass. We could request for the hotel's shuttle bus to bring us to the main bus/train station too.

Stayed in April 2024

Breakfast was amazing, with a view of the lake from the dining room. And the breakfast was very elaborate with tasty dishes. The room was extremely spacious, and we had a view of Mount Fuji from our room - which we hadn't expected! We had a fantastic stay here and I would highly recommend people to stay here if visiting Kawaguchiko.

Stayed in April 2024

The room is cosy but a bit noisy

The kaiseki breakfast and dinner are great

Stayed in April 2024

Nothing negative

Everything was wonderful

Stayed in April 2024

Nothing

From the moment we walked to the front door to when we left the hotel, we were very guppy customers. The service was second to none and the facilities were fantastic. We loved our private bath with views of Lake Kawaguchio. The traditional Japanese breakfast was a wonderful addition to our stay.

Stayed in April 2024

Not walking distances from the core Mount Fuji sights

Staff was extremely hospitable and facility was impeccable

Stayed in April 2024