739-0523 Hiroshima, Miyajima, Hatsukaichi-shi Miyajima-cho 335, Japan
#17 of 32 hotels in Miyajima
Guests' ChoiceBased on 261 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
8.8
Facilities
8.8
Staff
9.6
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 2 May 2024
Belinda
AustraliaGreat location friendly people and comfortable
Stayed in March 2024
Reviewed: 1 May 2024
Silvia
ColombiaIn general everything was good. The only thing I will mention is that the dinner that is offered is too expensive.
The personnel is amazing, super nice and helpful. The onsen is nice, and the breakfast is pretty good. The rooms are good and comfortable.
Stayed in April 2024
Reviewed: 1 May 2024
Helen
AustraliaThe staff were extremely helpful and attentive. The hotel was charming and our room was very comfortable. The onsen was a wonderful added bonus and the traditional Japanese breakfast an utter joy. Could not recommend more highly!
Stayed in April 2024
Reviewed: 26 April 2024
Shelly
Israelnote that dinner is mainly seafood, and not many other options to eat in the evening
great location and hideaway from the busy crowds, very clean and nice onsen.
Stayed in April 2024
Reviewed: 24 April 2024
Pugh
AustraliaN/A
Staff were very helpful and polite.
Stayed in April 2024
Reviewed: 22 April 2024
Clare
AustraliaAmazing staff, lovely onsen, excellent traditional Japanese meal. Quiet location with easy walk to the shrine and ropeway access. Would highly recommend.
Stayed in April 2024
Reviewed: 20 April 2024
Joanne
United KingdomFriendly and efficient staff. Excellent Japanese ryokan experience with yukayas to wear down to meals and to the onsen. Dinner was trad Japanese and was presented beautifully and was very good and varied.
Stayed in April 2024
Reviewed: 20 April 2024
Sandrine
FranceSpecial thanks to the staff. So welcoming, so nice. The public bath/onsen was also a pleasure
Stayed in April 2024
Reviewed: 17 April 2024
Robin
United KingdomFood option on fixed booking was very limited. Room size was a little cramped. No coffee etc. In the room. The view from the room.
Wearing yukata and hauri and the location. The foot bath and the onsen.
Stayed in April 2024
Reviewed: 16 April 2024
Rachel
FranceUnable to call them to pick us up from the ferry with our luggage as their number cannot be called from a mobile phone for some reason.
Well located in a quiet street but within walking distance of the main sights. Lovely view of the floating Tori gate from our room. Very friendly and helpful staff especially at dinner. Excellent food but you do seem to need to confirm that you are eating there before you arrive even if you have half board booked. Very nice onsen.
Stayed in March 2024
Reviewed: 16 April 2024
Antoinette
United Stateseverything was great
staff was great. one young lady in particulsr was darling and had such a great personality. we enjoyed our stay there. didnt realuze that we could of gotten a shuttle from the ferry so we got a taxi. lication was good too. be prepared to do some uphill walking from the waterfront tho
Stayed in April 2024
Reviewed: 15 April 2024
Meg
AustraliaThe total experience
Stayed in April 2024
Reviewed: 15 April 2024
Cecilia
SwitzerlandThere is no terrace with a view. Some rooms have a beautiful view but the glass of the windows have a strange grid - I learned that this is to avoid glass shattering in case of a fire.
Lovely place. I would definitely stay here again.
Stayed in March 2024
Reviewed: 14 April 2024
Dung
AustraliaNothing
Great hotel and staff
Stayed in March 2024
Reviewed: 14 April 2024
Dung
AustraliaNothing
Onsen was relaxed, and the food was excellent . Staff poliited, I love everything there
Stayed in March 2024
Reviewed: 11 April 2024
Kara
United StatesThe rooms look a little dated, but are clean and comfortable. The hotel is a little bit far from the ferry but there is a shuttle service we unfortunately did not utilize.
Dinner was phenomenal and they had a menu in english explaining each dish. There was also a beautiful note from our server welcoming us to the ryokan. The outdoor and indoor onsens were both amazing, the hotel is not that large and often I was the only person using the baths. We loved wearing the yukatas around the area. Beds were comfy
Stayed in March 2024
Reviewed: 10 April 2024
Christopher
United KingdomNothing!
Relaxing environment, courteous staff, delicious food.
Stayed in April 2024
Reviewed: 10 April 2024
Johanna
SingaporeThe location is excellent and the rooms were clean, staff friendly. We were unlucky with our rooms as the only ones left were the twin rooms which have no view, the beds were creaky and the bathroom
Stayed in April 2024
Reviewed: 5 April 2024
Ralph
United KingdomThe attention to detail was amazing, the food was great and the staff extremely friendly. The stay in Kikunoya was the highlight of our three weeks Japan trip.
Stayed in April 2024
Reviewed: 5 April 2024
Celine
Hong KongDinner was OK, definitely not the best.
Location is very good, friendly and helpful staff. Beds are really comfortable. Onsen was nice.
Stayed in April 2024
Reviewed: 5 April 2024
Genovese
ItalyFood, but that is us. We don't like japaneese traditional cuisine at all.
The staff was super nice and tried very hard to satisfy our needs.
Stayed in April 2024
Reviewed: 4 April 2024
Dijana
SwitzerlandThere are no such a thing
Location is great, hotel stuff is very friendly and helpful
Stayed in March 2024
Reviewed: 3 April 2024
Kate
New ZealandGreat food, comfortable beds and pillows, warm, clean and great staff
Stayed in April 2024
Reviewed: 28 March 2024
Zachariah
United StatesRoom was small (but still very nice). It seemed like there were multiple options for dinner but we didn’t get any choices? Would have liked if the onsen switched genders in the morning so we could see the other side.
Loved the onsen! Amazing location. Foot bath was an amazing way to relax. Very friendly staff. We really appreciated the English and your willingness to respond to our attempts at broken Japanese!
Stayed in March 2024
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