377-1711 Gunma, Kusatsu, Kusatsu 142-1, Japan
#22 of 49 hotels in Kusatsu
Guests' ChoiceBased on 174 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.4
Staff
9.2
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 20 May 2023
Funing
United StatesThe location is great! Right around the corner from yubatake and they give you a basket and a cute yukata for your stay. The staff was so kind and helpful. I loved my stay here.
Stayed in May 2023
Reviewed: 20 April 2023
Leslie
New ZealandThe staff was friendly and spoke English. Customer service was great and the room was value for money as well being super clean.
Stayed in March 2023
Reviewed: 19 April 2023
Yeh
United StatesWifi connection is a bit weak, but everything else is great.
Staff is very approachable and responsive. Great location!
Stayed in April 2023
Reviewed: 17 March 2023
Jacob
AustraliaWi-Fi didn't always work; no drinking water provided
Tucked away in a side street though still quite close to the main tourist spots and bus terminal; staff is friendly, facility is clean and comfortable
Stayed in March 2023
Reviewed: 21 February 2023
Juan
United Kingdomnothing
Great spacious rooms, they offer you the local robe with slippers to go to the onsen. Very clean and nice staff.
Stayed in February 2023
Reviewed: 6 February 2023
Matthias
FrancePerfect in the center of kusatsu, I went in the middle of winter. They gave me a electric warm blanket.
Stayed in January 2023
Reviewed: 1 January 2023
Moea
French PolynesiaThey didn't have sandal to wear with yukata.
Nice small hotel near eveything .spacious room for japan. 5min from bus station, 5 min to go tu yubatake ans Others onsen. They provide yukata for you to wear outsider ans towels for onsen. The hotel dont have an onsen but strolling around town to go to à onsen is part of this town..
Stayed in December 2022
Reviewed: 9 December 2022
Fofanov
United Statesno improvement I may imagine. my stay there was just perfect.
location and service was great!
Stayed in December 2022
Reviewed: 27 November 2022
Chang
United StatesNothing, they are awesome. Very good experience!
Staff is extremely friendly, they are so considerate! They help us a lot! even offer us to drive us to the airport
Stayed in November 2022
Reviewed: 31 October 2022
พราวบูบู้
ThailandThe location was super close to Yubatake just 3 mins walk. The stuff was so so nice. We ask them can we leave our staff here before check-in time and they say okie (check-out day as well I leave my luggage at the hotel and come to pick up before going to bus terminal). In addition, we wake up late so we missed the breakfast but the stuff give us Yogurt and some juice instead which we really appreciate this. They also have heated blanket with really good for winter.
Stayed in October 2022
Reviewed: 21 October 2022
Sheren
Japannice bed with warm blanket
friendly staff
Stayed in October 2022
Reviewed: 22 March 2022
Jihyun
Japanvery convenient!
Stayed in March 2022
Reviewed: 17 February 2022
Lirong
JapanStaff are very nice! They also provide towel and bath clothing.
Stayed in January 2022
Reviewed: 29 December 2021
Quang
Japanthe bed sheet is not clean, there are many blood stains even though the bed sheet has been changed but there is still blood on the new bed sheet. The hotel does not have a service to clean or change bed sheets and instead customers have to do the bed linen change themselves.
close to the center and the ski area, so it's very convenient for moving
Stayed in December 2021
Reviewed: 10 December 2021
Jami
United Statesn/a
everything
Stayed in November 2021
Reviewed: 20 September 2021
Myrna
JapanNothing in particular
Very close to the onsen sites only few minutes. Very helpful staff, a non-smoking place and very clean as well. The price was very good with delicious breakfast 👍👍👍.
Stayed in September 2021
Reviewed: 22 August 2021
Stanislav
Japan- the staff is very polite and flexible - very quiet place - just a minute walk to Yubatake - very comfortable beds
Stayed in August 2021
Reviewed: 17 August 2021
Regina
JapanEverything was good, but maybe mentioning on the website that the last bus up the mountain stops at 8:30pm. Other than that experience was good.
The staff is so kind and extremely helpful. We missed our last bus, the hotel staff worked out with us and made sure we made it to the location safely. The rooms were very clean and the beds were super comfy. The Yukatas were the nice surprise, we go to use the hotel yukata around the town.
Stayed in July 2021
Reviewed: 21 July 2021
Janani
JapanBreakfast was included but had yogurt and granula. Nothing fulfilling. Extremely small bathroom.
Location was great. Close to all onsens nearby.
Stayed in June 2021
Reviewed: 18 September 2023
Anonymous
United StatesThe bathroom was small but that’s pretty standard for Japan
Beds were comfortable, staff very friendly and accommodating. Excellent location. Very close to the center of the town.
Stayed in September 2023
Reviewed: 22 May 2024
Christine
PhilippinesThere are no comments available for this review
Stayed in May 2024
Reviewed: 21 May 2024
Adrian
ArgentinaThere are no comments available for this review
Stayed in May 2024
Reviewed: 16 May 2024
Kuan
United StatesThere are no comments available for this review
Stayed in May 2024
Reviewed: 2 April 2024
Yasmin
SingaporeThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 March 2024
Chonwit
ThailandThere are no comments available for this review
Stayed in February 2024
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