377-1711 Gunma, Kusatsu, Kusatsu 142-1, Japan
#22 of 49 hotels in Kusatsu
Guests' ChoiceBased on 175 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.4
Staff
9.2
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 30 May 2024
Andri
IndonesiaWi-Fi sometimes no signal, nothing bad specifically, overall good price for what you get
Nice and comfy bed, staff is friendly, location is very good, have their own onsen, have shower inside the room
Stayed in May 2024
Reviewed: 30 May 2024
Ying
SingaporeOnsen water was just abit too hot for me.
Very Clean and new hotel. We can enter the onsen as a family.
Stayed in May 2024
Reviewed: 16 March 2024
Manatsri
ThailandGood location and not far from the center of Kusatsu Yubatake. They have private onsen for each person however the water temperature is really hot.
Stayed in March 2024
Reviewed: 6 March 2024
Hau
Hong Kongneed to take off the shoe outside the main building but acceptable, keep clean
Nice, nearby the station and the yubatake, but didn't feel rush around the hotel and the room is big
Stayed in February 2024
Reviewed: 11 February 2024
Paul
United KingdomLocated a 1 min walk to futabaya and a 3 minute walk from the station. Plenty of places to eat and drink nearby. Onsens and attractions within walking distance. Big room for Japan, clean and warm.
Stayed in February 2024
Reviewed: 3 February 2024
Katarzyna
PolandTwo plates and chopsticks would be helpful if you want to eat something in the room.
This is extremely friendly place! You feel at home! The hotel I situated in the very centre so you have the whole town within a walking distance. The staff is very kind and helpful! Everything is crystal clean! The room itself is not very big but on the other hand the bed is huge and comfortable! I truly recommend this place!
Stayed in November 2023
Reviewed: 2 February 2024
Mandy
JapanVery helpful staff
Stayed in January 2024
Reviewed: 20 January 2024
Maura
BoliviaEverything was great however the breakfast wasn’t that good , I don’t like the idea of having a hot dog for breakfast
The location was perfect
Stayed in January 2024
Reviewed: 4 January 2024
Lê
JapanThe room lacks light because there are few lights, only yellow lights
Room is large with a lot of useful facilities
Stayed in January 2024
Reviewed: 30 December 2023
Robert
SingaporeNo vending machine in the hotel. Need to go out of hotel to buy anything. Still use old phisical key to open the door which kind of irritating because only one key per room.
last minute booking, all of the hotel at kusatsu onsen are fully booked, I did not expect much. However the hotel end up quite good. Spacious room especially for the 3 bed room. The bed come with heated blanket. Free wifi but nowadays all hotel have free wifi. Good location, hotel located in between Bus station and yubatake (city center)
Stayed in December 2023
Reviewed: 21 December 2023
Michael
CanadaThe location is great, set between the bus station and the touristic town centre with the hot spring field. Everything is within a fairly short walk, including free and paid hot spring baths. The value for the room was very good, comfortable and reasonably priced.
Stayed in December 2023
Reviewed: 19 December 2023
Sook
SingaporeComfortable and clean rooms with good beds. Receptionist DC was very friendly and provided good service and information. Basic breakfast was adequate especially the freshly made strawberry banana smoothie. Very good location, few minutes walk to the yubatake area and yet very quiet. Good value especially for a Saturday night in Kusatsu Onsen.
Stayed in December 2023
Reviewed: 15 December 2023
Cool
AustraliaIt is not a perfect hotel but for the price that we pay, it meets our expectation.
The hotel is just a short walk from the bus terminal, and close to the town center. It provided a clean basic room that we needed for the night. The free morning coffee was surprisingly good. We took the 4pm bus from Tokyo and it was well passed 8pm when we arrived, but the staff waited for us because we have already let the hotel know of our late arrival. It is not easy to find a hotel that accepts late check in the area.
Stayed in October 2023
Reviewed: 14 December 2023
Arunrat
ThailandHard to find the hotel staff when need help.
- Nice and clean room - Good value for money
Stayed in November 2023
Reviewed: 16 November 2023
Candice
United StatesWe wanted to take a hot shower around 6am but there wasn't any hot water until 7 am.
Stayed in November 2023
Reviewed: 3 November 2023
C
AustraliaThey only have one kind of pillow and it was too soft/flat for me. The bathroom is on the small side and the shower area is functional but small. The WiFi is unusable for most of the day.
The staff was exceptional. It’s an old building but they kept it very clean. They made sure the air-conditioning and air-purifying units were spotless. The bed was comfortable. There was a small safe for valuables and even a kettle and tea set in the room. The hotel itself is centrally located, although having said that, it’s just a small town so it’s easy to walk everywhere. For those wanting the extras, there are plenty of other hotels offering bigger rooms and an onsen within the hotel but you’ll also have to pay for those extras. This place is perfect for a short stay in an onsen town.
Stayed in November 2023
Reviewed: 31 October 2023
Johnson_chak
Hong KongGood location. Staff provides me with detailed map on paid and free hot springs.
Stayed in October 2023
Reviewed: 29 October 2023
Kathryn
United StatesThe beds were somewhat firm, and it was a little complicated to park, but the staff was wonderful about guiding us.
It was clean and comfortable, and a really great location. The room was nicely spacious.
Stayed in October 2023
Reviewed: 22 October 2023
Amy
JapanNo onsen available on site but there’s a huge selection nearby so it’s not a big deal!
Central location!
Stayed in October 2023
Reviewed: 11 October 2023
Kamolchanok
Thailandnone
convenient room , big enough for 3 of us
Stayed in October 2023
Reviewed: 2 October 2023
Lynn
United StatesNo place to sit down and do work at a desk outside of my room which was too small for that purpose.
Very convenient location. Small family owned inn with friendly staff.
Stayed in September 2023
Reviewed: 20 September 2023
Mama
SingaporeThe bed was too soft for us.
Convenient location
Stayed in September 2023
Reviewed: 31 July 2023
Christopher
JapanReally hospitable staff. The owner really goes the extra mile to make your stay an enjoyable and memorable one. Really big room, and the bed was plenty big enough for two people. The supplied Yukata were a lovely little touch. The room was well air conditioned, quiet, and clean. On the Sunday, there was a delicious breakfast which would put a lot of higher priced hotels to shame. The location is as convenient as it gets, just a 3 min walk from Yubatake and 5 mins from the bus terminal and most other places. I will definitely try to book this hotel again if I visit Kusatsu again.
Stayed in July 2023
Reviewed: 22 July 2023
Benjamin
SingaporeNo
Ok
Stayed in June 2023
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