The food and drinks while not bad by any metric, were mediocre at best. Some of the restaurant options at the hotel are closed, and I haven't found anything worthwhile in the area. You won't go hungry, but if a feast is an important part of the trip for you, lower your expectations.

The pool costs extra, however it's worth the trip in of itself. After all the hiking It's wonderful to be able to relax in a hotub with your partner / family / group, without having to worry about tattoos, or splitting the group by gender. etc. Onsen is available for free, but you have to go in nude, The location is absolutely stunning and there are countless day trip options in the area.

Stayed in April 2024

Nice view of the lake from atop a hill. It also has outdoor activities that we would have tried it we had time. There's a ski lift right outside the hotel too.

Stayed in April 2024

…but everything is dated meaning all you can expect to be at an old place, there is. You also need to be ready to speak some Japanese. Check in was the longest in my it took me about 40 minutes waiting time included. And then we proceeded to the elevator to get stuck in another line for another 15 minutes. So you might want to avoid checking in and out exactly on time at this place otherwise you’ll have to wait in line for everything. Staff was kind and helpful but English is very limited there.

The place is bigger than I thought. There are several restaurants, indoor pool, onsen, and a snow resort. Can’t really say anything about skiing there as there was hardly any snow at the moment. But several indoor pools saved our stay and we had a lot of fun. Highly recommend to bring a swimsuit with you. Some of the pools are heated, and there’s sauna too, so you get to enjoy Japanese onsen without having to be naked in public. The room was spacious and good enough. View from the room was gorgeous. They had air humidifier ready which was also great. But..

Stayed in January 2024

The hotel had no bar or social area to meet and mix, and as I was traveling on my own, it would have been nice to be able to sit somewhere and mix with others. The hotel was also a little bit out of the way. Despite how helpful everyone was, if it wasn't for Google Translate, I would have struggled, so I would hope to see a few more staff being English speaking.

The spa/pool was great and the staff throughout the hotel were all ever so polite and helpful. The shuttle bus to the station and back was really helpful, but it could do with running a little bit later into the day. The buffet was excellent and the lunch at the restaurant was tremendous value and the hotel shop was very reasonably priced and had everything you needed.

Stayed in December 2023

Thanks to Hanaoka san at front desk. He arranged my dinner and breakfast and pick up bus. I had a good stay.

Stayed in June 2023

good

Stayed in April 2023

Smoking smell all over the floor which should be non-smoking area Too many people in public bath and ski area The buffet for dinner is fine but the place was too far from the hotel, have to walk through a cold corridor without heaters

The view from the room was nice and the room size is bigger than average Staff are nice, some can speak a little English but very helpful

Stayed in February 2023

Unreasonable price

Room size

Stayed in October 2022

there weren’t enough outlets

the pool is good but you have to pay extra

Stayed in February 2022

Parking was full. We had to park a little far from hotel building. The remote parking are not well lit, bit uncomfortable considering bushy area.

Great room with nice view from window. Enjoyed variety of the pools.

Stayed in October 2021

We had to pay extra money for basically everything, ranging from the swimming pool (1500 yen per pers) to the onsen, to the slides for the kids. Only one green ski slope was open. No restaurants around except at the hotel, and it was very expensive.

The hotel has a nice swimming pool plus hot baths, sauna, steam baths. The hotel is located just next to the ski lift.

Stayed in March 2024

Various facilities to use such as ski, spa, Onsen, fitness, game center.

Stayed in February 2024

The hotel is very dated, breakfast choice was poor and didn't vary. To use the swimming pool At the hotel is for an additional fee.

Great view from the hotel an easy access to the National park. Friendly and helpful stuff.

Stayed in October 2023

We thought we were booking a hotel with a free swimming pool. It was 1500 yen for adults and 1000yen for kids to use the swimming pool. The beds were also hard. There also really are any restaurants near by.

The location was good for our purposes.

Stayed in September 2023

Bath

Breakfast

Stayed in August 2023

good location

Stayed in April 2023

no heater in the room, limited food options, expensive restaurant

Stayed in February 2023

price rom

ski

Stayed in February 2023

a little old, rooms need some refreshments but overall good!!

very good

Stayed in August 2022

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in August 2023