389-2502 Nagano, Nozawa Onsen, Toyosato 7797-4, Japan
Based on 47 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.9
Staff
9.3
Value for money
9.1
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 22 March 2024
Ella
AustraliaGreat location, lovely staff.
Stayed in February 2024
Reviewed: 22 March 2024
Luis
MacaoUnfortunately shower times were limited (4pm-9pm) ...which was a little inconvenient, specially after missing our Train and only arriving at the place at 10-11pm ...all sweaty from a long trip carrying all the luggages etc. Travelling with kids, with restricted shower times, wasnt ideal. I personally also tend to have a shower in the mornings, but this wasnt such a big of a deal, however it would have been nice to be able to have a shower on the last day before heading off to Tokyo.
Amazing location, right in front of Nagasaka Gondola which goes all the way up to where everybody spends their day Rooms were pretty spacious. We were 4adults + 2 kids and space for the luggages was not a problem !!
Stayed in February 2024
Reviewed: 19 March 2024
Julie
AustraliaThe beds and pillows were a little uncomfortable
Right across from the gondola so we could strap on our boards and hit the slopes. Had its own Onsen and breakfast included was great.
Stayed in March 2024
Reviewed: 13 March 2024
Ailsa
AustraliaDidn't realise the showers were shared and in the onsen. Kids struggled with lack of privacy. This would not stop us coming again though.
Amazing location at the top of the village and right at the main gondola. Staff were friendly and helpful. Breakfast was amazing value. We added it for 1000yen each. The rooms were big enough and warm. The lodge doesn't hold a lot of people so it was nice and quiet.
Stayed in March 2024
Reviewed: 28 February 2024
Ellie
AustraliaThe staff were so nice, location is right next to the lifts and free snow taxi. Highly recommend the restaurant downstairs for breakfast and lunch!
Stayed in February 2024
Reviewed: 26 February 2024
Thomas
AustraliaThe vending machine in the communal areas had some issues but that's not the hotel's fault. Shared toilet situation sucks a little bit but we know what we were getting in to
Room layout worked great for us. The loft setup may be a bit tricky for some people but helpful for splitting up a larger group. Top tier location
Stayed in February 2024
Reviewed: 8 February 2024
Christian
CanadaHave great coffee and customers would be happy to pay per cup.
Amazing location. Breakfast was good for the cost. Would have been happy to Pay a bit more for more choice of cereals and fruit.
Stayed in February 2024
Reviewed: 7 February 2024
David
SingaporeNothing.
Saving. Location.
Stayed in February 2024
Reviewed: 1 February 2024
Zhi
SingaporeInsulation could be better within the building but not a major issue.
Location probably the best in town! Very good value all things considered. Nice little onsen to complete the experience.
Stayed in January 2024
Reviewed: 25 January 2024
Bryony
New ZealandGreat location right across from the ski field. Small communal area but lovely and sunny with great views of the town and and mountain. Great onsen and very clean facilities.
Stayed in January 2024
Reviewed: 20 January 2024
Pete
AustraliaPerfect lodge accommodation with friendly staff and great facilities
Stayed in January 2024
Reviewed: 14 January 2024
Hamish
AustraliaGreat location, ski in and ski out
Stayed in January 2024
Reviewed: 1 January 2024
Pamela
AustraliaThe location was great, being right across from the gondola! All of the staff were really nice and super helpful. Best thing was the hot bath after a day in the snow! We would definitely stay again!
Stayed in December 2023
Reviewed: 30 December 2023
Leslie
AustraliaNothing! Was the best place to stay in Nozawa.
Great location. 10 second walk to the gondola.
Stayed in December 2023
Reviewed: 27 December 2023
Lillee
AustraliaThe staff were exceptional and so helpful! The hotel itself was so clean and tidy, plus the proximity to the lifts is unbeatable!
Stayed in December 2023
Reviewed: 25 December 2023
Mark
AustraliaNothing
Convenient location and friendly helpful staff
Stayed in December 2023
Reviewed: 8 April 2023
Anthony
Hong KongPrime position, very nice staff, very clean overall
Stayed in April 2023
Reviewed: 6 February 2023
Jason
Australiadry room for ski gear could be better ventilated and heated
awesome location near the gondola! on-site onsen was super
Stayed in February 2023
Reviewed: 6 February 2023
James
Australiait may be small things but there were a couple of little frustrations; -no morning showers permitted, only showers from 1600 to 2130 (i really need a morning shower :( -there was a second heater external to the drying room. This was a great little heater for gloves and small items, but not always in operation
The BEST location possible, second to none
Stayed in February 2023
Reviewed: 30 January 2023
Bianca
AustraliaThe lack of communal kitchen facilities is a bit of a bummer - other lodges I’ve stayed in in Australia have had facilities for cooking our own meals so this would’ve been a huge relief. The showers having a opening hours was a big downside - I’m a morning shower type of person.
The location is perfect for skiers! The beds were the comfiest we’d had during our Japan trip.
Stayed in January 2023
Reviewed: 28 January 2023
Ball
Australianothing to complain about.
great staff. really helpful with any question. right on the door of the gondola. wake up draw the blinds and check out conditions. ski in straight off the mountain.
Stayed in January 2023
Reviewed: 23 December 2022
Ivan
Singaporeheater not hot enough
the private onsen
Stayed in December 2022
Reviewed: 5 March 2022
J
JapanFriendly staff and excellent meal service for an additional cost. (Would definitely recommend adding on meals).
Stayed in February 2022
Reviewed: 14 February 2022
Feliciano
Nothing
Perfect LOCATION, Good food, friendly staff
Stayed in February 2022
Reviewed: 22 December 2021
Joe
Japanone has to keep in mind that this is a family run lodge and not a hotel. very cozy and wonderful family
closest accommodation to the main gondola - right across the street.
Stayed in December 2021
Showing 1 – 25
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