105-0013 Tokyo-to, Minato-ku, Hamamatsucho 1-18-14 , Japan
#645 of 1,366 hotels in Tokyo
Guests' ChoiceBased on 408 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 6 May 2024
Steven
United Kingdomnot suitable for families due to no family rooms (ie 3rd bed)
excellent location (close to station, central for short journeys to sites, convenience stores, around the corner from a laundrette), clean rooms, polite and helpful staff,
Stayed in April 2024
Reviewed: 5 May 2024
Marie
GermanyGood location, clean and acceptable room. Staff very nice and helpful.
Stayed in April 2024
Reviewed: 3 May 2024
Anikasantos
PortugalNo option for breakfast.
Location was amizing. Room was comfortable and spacious. Good amenities and free coffee. Staff was excellent and they stored our luggage after check-out.
Stayed in May 2024
Reviewed: 3 May 2024
Isaksson
BelgiumGreat location. Close to restaurants and subway but still a relatively calmer part of Tokyo. Staff is very friendly and helpful.
Stayed in May 2024
Reviewed: 2 May 2024
Genesis
JapanGood location and easy check-in. They have amenities and free coffee. They allowed my 7yo to stay for free.
Stayed in May 2024
Reviewed: 1 May 2024
Patrick
New ZealandFelt like a container stacked up building for a reason.. Room was small and with the setting within.. not much space to open up luggages.. Suggestion maybe can do away with the closet.. or shorten the table for some extra open space.
easy access to both the JR trains at Hamamachuso and the local train at Daimon Stn. Easy access to Familt Mart near by and behind.. good open setting of the middle courtyard..
Stayed in April 2024
Reviewed: 30 April 2024
Sandra
AustraliaNo restaurant on site.
Roo.s comfortable and clean.
Stayed in April 2024
Reviewed: 29 April 2024
Wendy
SingaporeRoom is a bit small
Location
Stayed in April 2024
Reviewed: 28 April 2024
Shanida
ThailandOur toilet is quite smell even the housekeeper cleaned it everyday.
Good location, not far from Daimon subway station.
Stayed in April 2024
Reviewed: 22 April 2024
Carolyn
AustraliaWe were able to book a double room for two adults and a child so I expected there would be a fold up bed or futon for our child. Actually we all just had to sleep in a double bed together. It was pretty squishy. I did just assume but they shouldn't let you book three people in a room if there is no provision at all for the third person. Some rooms have a sofa to sleep on for example.
Clean and good amenities. Staff were very friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Carmel
Australianothing
location
Stayed in April 2024
Reviewed: 18 April 2024
Joanna
PhilippinesConfusing location since the property’s address is on their premium branch. So we had to walk to their other branch. The drainage in the bathroom was not so good. Our toilet was flooded when we take a bath.
Accommodating staff, bigger bed.
Stayed in April 2024
Reviewed: 16 April 2024
Dexter
Canadarooms could be bigger
Stayed in March 2024
Reviewed: 15 April 2024
Nurşit
TurkeyNo breakfast or restaurant service.
Location of the hotel is very good.
Stayed in April 2024
Reviewed: 15 April 2024
Paul
RomaniaTheir own cars parking lot was full and all other options are extremely expensive (ie. about 100$ for one night only at a Times managed place nearby hotel)! Very small room (even if fully equipped, but really limited space - quite common in Japanese hotels) with old and partially scratched furniture. Very important: remember to call in advance (may ask hotel’s staff for help) at any desired restaurant in Tokyo, otherwise you’ll easily (they have prepared reasons always) be kicked out - even young Japanese waiters would do “their best” to ruin foreigners’ lunch experience there!!! Mainly tolerated expats in Japan are German, Italian and somehow Brazilian and Argentinian, easy to understand the reason!
Hotel’s staff is the best they have, well educated and very kind. Welcome coffee at their (narrow) lobby.
Stayed in April 2024
Reviewed: 12 April 2024
Erlinda
PhilippinesClose to trains and parks and food marts
Stayed in April 2024
Reviewed: 10 April 2024
Glynis
ThailandRoom is on the smaller side, but what we expected. Only just manageable with two large suitcases. Cosy fit.
Hotel clean, friendly staff, convenient location, when window closed no noise from traffic
Stayed in April 2024
Reviewed: 10 April 2024
Erlyn
PhilippinesThe hotel staff are very accommodating.
Stayed in March 2024
Reviewed: 9 April 2024
Aleksandr
Serbia- Cost/quality value - Staff - Location
Stayed in April 2024
Reviewed: 9 April 2024
Danilo
ItalyRoughly executed cleaning. A few hairs on the toilet.Somewhat stale air. The windows do not open
Excellent location, good room size.They respond immediately to messages and enquiries.
Stayed in April 2024
Reviewed: 9 April 2024
Shih-yao
TaiwanNo
Good location
Stayed in April 2024
Reviewed: 7 April 2024
Everett
CanadaConvenient location if you are coming from Haneda. Short walking distance from Tokyo Tower/Roppongi area and train station has Yamanote line so access to other areas of Tokyo is pretty easy. Room is clean and bed comfortable.
Stayed in March 2024
Reviewed: 4 April 2024
Herlina
IndonesiaThe size of the room is too small for 3 stars hotel.
The room is clean & comfortable, .the location near hamamatcucho station. It is very easy to access from haneda by monorail. And also easy to go everywhere from this station.
Stayed in April 2024
Reviewed: 26 March 2024
Vaughan
PhilippinesNothing, I love the hotel from the staff to its facilities😍
The hotel is very clean, very near to different restaurants esp. our favorite matsuya and yoshinoya, family mart and drugstore the staff are polite and accommodating, very convenient near to the train station, I love your free skin care,I requested that our hotel is facing Tokyo 🗼 and they granted my request, Tokyo 🗼 is 15 mins. walk from the hotel the only downside is the room and bed is quite small for a family of 3 but it is comfortable. Will definitely comeback to Mystays hotel 🫰🫰👍👍
Stayed in March 2024
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