Staff really nice. Accommodation super clean and comfy! Food also is a plus. But the onsen is the best part! So beautiful, super relaxing and clean.

Stayed in May 2024

Not very flexible on dinner option

Quality of amenities and highly dedicated staff

Stayed in May 2024

Peaceful place, very delicious food, welcoming service, spacious and clean room. We have booked a Japanese style room, the view was picturesque. The onsen is very good, there is also a resting room with coffee and tea. Everything was perfect.

Stayed in May 2024

Nothing much.

Nicely step up and good dining room.

Stayed in May 2024

Facility should have an ice machine!!! It was so much hassle to ask for ice..and we're only given small glasses

Breakfast looks good. But prefer choices of western and maybe buffet style. We wasted a lot of food because unfamiliar to the food.

Stayed in May 2024

Nothing

Amazing location. Sensational food. Authentic Japanese rooms

Stayed in May 2024

Love the view, the peace and quietness there. The onsen is great

Stayed in May 2024

Everyone was very kind and the space was well decorated. The onsen was empty most of the time and our stay was very relaxing.

Stayed in April 2024

Rooms were a bit outdated

The dinner was delicious and lovely onsen

Stayed in April 2024

It took me a couple of days to work out the best way into town and find some local highlights. Google maps was a bit misleading. A map for guests would have been handy. Oh, and some clear instructions of the best way to get back to Osaka.

My whole stay was amazing - the staff were attentive, the included breakfast was a lovely start to the day, the room was large (for Japan), and the views were spectacular. The library space, The Perch, was such an unexpected and beautiful space. It added to the wonderful experience I had at Negiya Ryofukaku. In fact, the hotel felt so serene, that I decided to spend a day relaxing inside. The private onsen was a lovely experience. Make sure you take a day trip to Mt Rokko - I discovered this by accident and it was one of the top 3 experiences of my holiday.

Stayed in April 2024

Almost perfect! The shops and most restaurants are closed very early :(

The reason I pick this hotel was mainly attracted by the natural onsen as its described the top three in Japan. There are both indoor and outdoor onsen, a 'must' experience to enjoy both :) Its a Japanese traditional accommodation which was running with a long family history. You'll be treated like a VIP. The landscape is amazing like paradise. A set of Kimono was provided for each guests (man & woman) My breakfast was included and its well presented. The portion was definitely good enough for me. Wow! The standard was far beyond my expectation so I ordered a Kobe beef dinner (note: you have to order 24 hours before the meal) Highly recommended as you won't be disappointed.

Stayed in April 2024

Japanese culture expérimentation. Peaceful and relaxing atmosphere. Room : so much confortable and inspiring Onsen : so nice and relaxing. Loved thé outside bath, and 2 types of bath room are available. People : warm and caring Arima is a 1400 years old charming town with many shops, typical sweets, many activites like a Ropeway and closed to Kobe. Easy to access. We loved the small train from arimaguchi to arima Onsen.

Stayed in April 2024

For those who prefer new and more modern facilities this inn may not meet your expectations.

Authentic, charming, well maintained, old style onsen ryokan that’s built on the hills of Arima hot springs. Takes a bit of effort to get around inside the inn since you are going up and down hills that the inn is built on.

Stayed in April 2024

Don't really have one

I used the public and private bath and both were great experiences for me. I used the public bath when there were 3 different types available (2 being indoor and the third being outdoor)

Stayed in April 2024

Nil

The hotel ambience is so nice and cosy. The staff are very courteous, friendly and approachable.

Stayed in April 2024

To be there was like a dream

Stayed in April 2024

I celebrated my 35th birth day in this onsen hotel. It was very interesting experience.

Stayed in March 2024

The pillows weren't as comfy as I would have liked and the towels definitely need updating.

Really cool experience staying at a traditional Japanese hotel, has a brilliant onsen and dinner was amazing! The staff couldn't have been friendlier or more helpful. The room itself was a little outdated but very clean.

Stayed in March 2024

It would be nice to be able to bring some of the left over food to the room for a midnight snack. Fruits or more snacks in the library lounge.

Onsen experience was great. The dinner experience was amazing and the food was superb. The service we received from staff was great

Stayed in March 2024

Although walking up a hill is great exercise, I wish I had taken a taxi to the hotel since we had our luggage with us. Still, it was not so bad.

Stay here. You will not regret it. This was truly one of the most wonderful vacation experiences in my life. I was blown away by this Ryokan and the staff. The room was incredible, so spacious and we loved the modern yet traditional Japanese aesthetic. We opted for the room with outdoor bathtub, and it was so worth it. These beds were the most comfortable beds in our entire 2 week vacation in Japan. The onsen was truly healing to our sore and aching bodies. We added on a few meals for the full experience, and it was really lovely to seat and eat in the dining hall with the incredible views of the Arima onsen area. I highly recommend getting the meals at the hotel, although the town is nice, it is very crowded on the weekends and we waited over 1 hr in line for local restaurant to seat us as they did not take reservations. It was a delight to wear the yukata and robes to meals. It immersed us in the Ryokan experience and I was very excited to try it out. The lounge/library was also a wonderful amenity--a very aesthetic and relaxing space to take in the views of the town as well. The staff made us feel very welcome and provided world-class service. They even shuttled us to the train station upon check out for free. I dream of this place and I certainly hope to return some day.

Stayed in March 2024

We did not like the breakfast, a bit too unusual for us. Even though we love Japanese food, the breakfast was not great.

Our room was lovely, though a bit cold in the porch area and washing area. We had a fabulous meal that we enjoyed in the dining room. Breakfast was not the best food to our liking and we could not get e coffee for breakfast. I had to go down to the “perch” room and have my coffee before breakfast. The Onsen was amazing

Stayed in March 2024

Private Onsen seems expensive given that the per night rate is 80000 yen.

The 2 onsens

Stayed in March 2024

Loved the shuttle bus service and the fact that the staff members could speak english

Stayed in March 2024

I spent two nights here with my husband. This was our second ryokan experience and Negiya set the bar sky-high. Here are a few of the many things we loved about Negiya: 1. The service: Every single member of the staff from arrival to departure has been delightful, attentive, compassionate and dedicated to our well-being. We had the pleasure of interacting with a great number of employees from drivers to managers and we were honestly speechless after several encounters. The kindness was unlike anything we have experienced back home. 2. The food: During our stay we had two different kaiseki dinners that were like two culinary adventures. Everything was neatly arranged and the tastes were both delicious and bold at times. We especially enjoyed our dinners - but the breakfasts were also formidable. It would have been great with an explanation as to what was on our plates, but our waitress did her absolute best trying to answer all our curious questions. 3. The building and facilities: We really wanted a glimpse of a traditional Japanese ryokan and Negiya delivered that and more. Our room had beautiful tatami mats a nice view of green mountains and tree tops. The two onsens were great as well although we preferred Higurashi over Daiyokujyo because it seemed newer and more serene. We paid 3300 yen for a private onsen one night which was a pleasant experience. The whole place has an authentic feel which we both prefer to a modern one. Your priorities may differ. At the time of writing we have just left Negiya and are waiting for the Shinkansen. We wish we could truly express our gratitude to the staff and hope that this review will shed some light on how pleased we are. All the best wishes from Christopher and Emma from Denmark and Sweden.

Stayed in March 2024