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Reviews of Nishitetsu Inn Shinjuku 3 stars

160-0023 Tokyo-to, Shinjuku-ku, Nishishinjuku 7-23-2, Japan

#449 of 1,380 hotels in Tokyo

Guests' Choice

Review score

Based on 722 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 May 2024

    8.0
    A great four night stay for a couple wanting to explore a bit of Tokyo
    • Leisure trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights

    As usual in Japan the rooms are small.

    Great location close to the nightlife & subway stations. Close to Metropolitan Government Building too.

    Stayed in April 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Near train station

    Clean and handy for getting around

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Perfect hotel to stay for solo travelers like me!
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It’s location is very close to the subway Nishi-Shinjuku station and is one stop away from Shinjuku station (one of the major train stops). Very accessible when you need to go around Tokyo. It’s also close to 711, Family Mart if you need to go for a quick food or drink grabs but there are also lots of local resto nearby. McDonald’s is just across the street if you’re craving for fast food and there’s St Marc Cafe at Level 1. The room size is enough for a solo traveler like me but perhaps too small for my luggage 😅 - not that it is an issue. People are polite. Hotel provides daily change of towels so it’s a total plus for me. Bed is comfy and water pressure is OK too. Everything is perfect! 😍

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    It can improve.....
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A relatively expensive hotel for what they offer. Cleaning was every other day so that's another - .

    Proximity to the train station and the city center is surely a plus

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    We will stay in this hotel, if we go to Tokyo again
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    When I booked the room, I saw that it is 18 m2, but I had a feeling it was much smaller, because a lot of space is given to the bath. But I think it might be a common thing, that they invest a lot of space into the bathroom and bathtub

    The location is good, close enough to the Shinjuku station. A lot of places to eat.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good for a short stay but hard bed and small room wouldn’t make it good for longer than a few day. Location good and qui
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hard bed that one side sloped to middle

    Location

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good hotel, great location
    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The size of the room

    Great location, clean and had everything we needed The room was too small and was not so comfortable but I guess that what we agreed on so can’t complain

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great location for where I needed to be
    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I thought it was overpriced. But I don’t really understand the cost of Tokyo hotels

    It was close to where I needed to be. Compact but spotlessly clean.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Well appointed rooms
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 2 nights

    room was a little too small

    quite hotel and rooms, clean, amenities, helpful front office, great area, good price. A small traditional but nice and quiet breakfast room. Food was ok, a coffee shop at the entrance and a 5 min walk to a "7 Eleven"

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Convenient location
    • Leisure trip
    • Couple
    • Deluxe Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast should have a take out option. The costs have much increased over prior reservations I have made in the last several years.

    The location was convenient and easy to access the transit systems in Tokyo. The locker availability was a good way to accommodate early arrivals before check in time. The room facilities were good.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Wide Double Room - Non-Smoking
    • Stayed 3 nights

    The room we stayed in was very compact. Not much space to layout your luggage. Bathroom was a little crammed. From what I understand most hotels in this area are similar. Wasn't a huge deal since we only there for 2 -3 nights, but anything longer I'd be wanting more space.

    This place is slightly away from the insanity and that is Shinjuku. Very walkable and right next door to a 711 which are amazing in Japan. Check in was easy enough. We requested more towels and staff brought them up immediately, We also use the coin laundry there. Bed was comfortable and the room was clean.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No amenities in the room, had to grab them daily from a bar in the lobby

    Great location, could store our bags at reception pre/after check in

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    I will see you again Tokyo! XXX
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast guy seemed very annoyed that we were with a toddler and always wanted to put us separate from everyone!

    It’s just 2 mins away from a metro station and just a 10 minute walk from centre Shinjuku Front desk staff are very helpful and do their best to accommodate you! Breakfast though not a big choice of food is really delicious Rooms are small but being a European, I’ve seen much smaller rooms in cities around Europe. We were a family of 3 and were ok! Rooms are very clean and beds are quite bigger than a normal 1 person bed

    Stayed in April 2024

  • Reviewed: 30 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    The hotel is nice and tidy. Close to the metro (a bit of a walk from JR line). Rooms are small but as expected in Tokyo.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Repeat customer
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights

    I would avoid the Izakaya in the basement. Looked like it needed a really good clean although the St Marc's cafe on the ground floor was very good for breakfast & the hotel provided a good breakfast package

    Excellent Location & very walk-able. Lots of excellent restaurants nearby down interesting alleys and side streets

    Stayed in February 2024

  • Reviewed: 14 March 2024

    8.0
    Great location for a short stay.
    • Leisure trip
    • Family with young children
    • Twin Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff whilst polite not helpful. Room needed a good vacuum

    Great location, warm unit. Luggage lockers free.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Tokyo marathon
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Beds were very firm.

    The hotel is conveniently located to the start line for the Tokyo marathon and to a train line. It is very clean and the staff is very friendly. The rooms have nice amenities, and laundry facilities were easy to use.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Single Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Pillow was extremely firm, and only one pillow on. a double bed for a single person isn't nice. I would roll over and have no pillow

    Bag lockers were good, check in process and out was easy

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed -Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Convenient location

    Stayed in December 2023

  • Reviewed: 31 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Good price and good location

    Stayed in January 2024

  • Reviewed: 20 January 2024

    9.0
    An excellent stay at Tokyo
    • Leisure trip
    • People with friends
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very good location

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Twin Room - Non-Smoking
    • Stayed 5 nights

    Room was a bit tight on space

    Convenient and within walking distance to the major station

    Stayed in December 2023

  • Reviewed: 14 January 2024

    8.0
    A nice stay at Nishitetsu Inn Shinjiku
    • Leisure trip
    • People with friends
    • Deluxe Twin Room - Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It’s okay.

    Even though the location is not so close to Shinjko , but it’s a walking distance. It’s very close to Nishitetsu metro station.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room is too small and it is old.

    Location and the staff

    Stayed in December 2023

Showing 1 – 25

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