389-0102 Nagano, Karuizawa, Karuizawa 1323-980, Japan
#14 of 37 hotels in Karuizawa
Guests' ChoiceBased on 42 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.0
Facilities
8.1
Staff
9.3
Value for money
7.8
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 2 May 2024
Philippus
JapanRoom extremely dated.
Very friendly and welcoming staff. Great service and food at both Japanese and French restaurants.
Stayed in April 2024
Reviewed: 30 March 2024
Laurel
United StatesThe beds are not the most comfortable. The restaurant is only available for full meals--not for just drinks or for snacks.
The hotel is a trip back in time, located in a lovely wooded setting not too far from Karuizawa Station. The breakfast was very nice and the staff were extremely attentive.
Stayed in March 2024
Reviewed: 24 March 2024
Oliver
United StatesThe facilities inside the room seem quite outdated.
Charming old fashioned hotel. Lovely under the snow.
Stayed in February 2024
Reviewed: 25 February 2024
Kuan
MalaysiaNo elevator , no facilities like spa bath or onsen, away from bus terminal and no convenient store surrounding
Awesome hotel staffs with pleasant manners
Stayed in February 2024
Reviewed: 27 November 2023
Lai
SingaporeGood location, in between train station and old Ginza area of cute eateries and shops. Easy bike rental on site, good for exploring further areas. Staff Mr Yang is polite and professional. Wonderful.
Stayed in November 2023
Reviewed: 13 September 2023
ヤカワミエコ
JapanMeal is expensive
Garden is beautiful
Stayed in September 2023
Reviewed: 19 April 2023
Hwl1
SingaporeQuiet Location
Stayed in April 2023
Reviewed: 18 April 2023
Makoto
United StatesThey don’t have Elevator ….
Stayed in April 2023
Reviewed: 1 March 2023
Yenpang
Taiwanthe size of the bed is too small for 2 adult plus one kid. Except this everything is great.
Stayed in February 2023
Reviewed: 22 November 2022
Christine
SingaporeThe beds were not confortable, the mattresses need to be replaced, as the support is poor.
The location was great, surrounded by forests that made walks so pleasant. The French cuisine was pretty good too, staff were so attentive and genuinely helpful in every way.
Stayed in November 2022
Reviewed: 19 March 2024
Andy
SingaporeNot easy access
Fairly clean
Stayed in March 2024
Reviewed: 3 December 2023
Yau
Hong KongThey take care of every single details of your stay.
Stayed in November 2023
Reviewed: 29 November 2023
Cecilia
SingaporeNothing
Everything . This hotel is very luxurious Excellent polite staff and amazing breakfast . Exudes Old world charm
Stayed in November 2023
Reviewed: 26 October 2023
Mabel
United StatesThe rooms in the main building are very old and small, and the bathroom has a sticky smell. The bed sets, curtains, carpet, etc are old, so they look not cleaned
The location is convenient, the staff is very friendly and helpful. Most of them speak English, which is pretty impressive.
Stayed in October 2023
Reviewed: 13 June 2023
Hirata
New ZealandA single Queen bed isn't big enough for a family with a 4 yr old child. Amenities rather old, but I guess it suits the vintage aesthetics.
Friendly and attentive staff Free parking & umbrellas to borrow Nice vintage interior Large bath tub Good location close to shops and restaurants Decent internet
Stayed in June 2023
Reviewed: 24 April 2023
Jonathan
United StatesThe location, excellent service, and ambiance make this an excellent choice for a place to stay in Karuizawa. The staff went above and beyond to help us with anything and everything, and our room was very comfortable.
Stayed in April 2023
Reviewed: 10 April 2023
Wing
Hong KongNothing
Royal Suite Room is superb! Hotel environment is tranquil and make you feel relaxed. Love the vintage western setting and furnitures and hotel amenities. Staff are very polite and professional! We will definitely go back again if back to Karuizawa.
Stayed in April 2023
Reviewed: 4 April 2023
Lin-huei
TaiwanEverything
Stayed in April 2023
Reviewed: 26 January 2023
Irvin
JapanVery nice and cozy Hotel, I really liked it and my wife liked it more.
Stayed in January 2023
Reviewed: 20 January 2023
Ying
TaiwanVery nice hotel. I enjoyed my stay. Highly recommended.
Stayed in January 2023
Reviewed: 22 November 2022
Scott
United States-
it’s a short walk to the main commercial street in Karuizawa but also feels secluded and peaceful. we left early in the morning and the kitchen prepared sandwiches for our trip!
Stayed in October 2022
Reviewed: 31 January 2022
Martial
Japanvery good service and offer
Stayed in January 2022
Reviewed: 12 February 2024
Charlie
ThailandThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 January 2024
Kimberley
United KingdomThere are no comments available for this review
Stayed in January 2024
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