None

Is a quiet place

Stayed in April 2024

The internet in the television kept cutting out.

Great staff. Awesome experiences.It felt like a fantasy. Beautiful view and delicious meals.

Stayed in April 2024

Very nice location, wonderful service

Stayed in April 2024

-

Excellent service and food

Stayed in April 2024

Onsen is very good, the area is quite remote, but the hotel is close to various points of interest with short driving distance and it’s within walking distance to the main onsen street. It’s a very professional and traditional Japanese hospitality. All Staffs are nice with outstanding services.

Stayed in March 2024

None

Staffs are very nice, friendly, and very service-minded. I lost my ring in the onsen and the next morning, when asked about it, they are able to return it to me.

Stayed in February 2024

the staff spoke english, although we arrive late upon our schedule but the staff still waited for us to serve our dinner.

Stayed in December 2023

None

The hospitality and services are excellent! During our visit, we were treated like members of a royal family. The most amazing experience that has ever happened to us. The food is so amazing and delicious and all staff are very friendly. Despite the fact that some staff are not fluent in English, they have an electronic translator that will facilitate communication. Our stay at your fantastic hotel was the most enjoyable. We are very appreciative that we were able to stay with you. I appreciate all that you have done! We’ll be back soon! :)

Stayed in December 2023

Everything was good/amazing.

Stayed in December 2023

One of their private hot spring baths feels sort of like it's in a storage hallway/alley—it's narrow, you can't see the sky, there is a tiny view into a forgotten sort of courtyard? It's otherwise very nice, but if like me you can't use the public hot springs (tattoos) it's a little less luxurious than you might hope hah.

Beautiful rooms and halls, I loved wearing the yukata and just looking around. Dinner and breakfast were elaborate and delicious, and everyone was so kinda and helpful. It's located right at the foot of the stone steps so very convenient and a nice view. Everyone was very patient with my mediocre Japanese (I think if you didn't know any it might be difficult)

Stayed in November 2023

None

Excellent n beautiful hotel with tip top service, good food n nice garden. Love the onsen and decor of the entire hotel with direct access to stone steps.

Stayed in November 2023

My prior communication with the hotel when I learned that my room was considered a smoking room - we had a lot of back and forth emails on this that made me super worried prior to coming. But all my concerns and fears were for nothing as they did a great job of somehow getting rid of the smell. It didn't smell like perfume/incense or anything to mask it either which is another relief! Perhaps they should consider changing this to a completely non-smoking ryokan. And/or have designated patio areas that allow smoking. But I'm not sure many people, especially ones with kids, like having any smoking rooms

The kaiseki breakfast and dinner were amazing! They were able to accommodate my vegetarian diet!! All the meals were delicious and filling. The futons are super comfy to sleep on. They provided yukatas to sleep in as well, as to walk inside the ryokan and outside around town too if you choose. And the service was amazing!! One of our cousins unfortunately twisted her ankle while we were hiking in the area and they recommended a great local clinic to take her to, brought ice packs and bags and a shower chair for her to use as well. The in room massage that we booked was also great! Major props to our masseuse who got out alot of my knots. Prior to staying here, when I learned that my room was not considered a non-smoking room, I was super concerned as I have asthma and can't handle the smell of smoke. But they were able to air it out or do something as we didn't smell any smoke at all! I was super grateful and definitely relieved about this. One of the best ryokans I've stayed at and I would definitely stay here again if I'm in the area!! Very close to the iconic stone steps.

Stayed in October 2023

Nothing.

The meals were incredible. We were truly impressed by the seasonal cooking and beautiful presentation, and the (English-speaking!) wait staff was brilliant and very accommodating.

Stayed in October 2023

The hotel is beautiful and our room was clean and spacious! Hotel staff was very accommodating, especially since a person in our group was injuries on a hike. Best food I've had at a ryokan! Highly recommend this ryokan!

Stayed in October 2023

We liked everything!

Gorgeous stay at the foot of the famous Ikaho steps. The staff welcomed us with a delicious yuzu drink and let us drop our bags off early--when we arrived at 11 it was so quiet it looked closed, but they were just cleaning and soon attended to everything. There are two onsen areas in the hotel itself which switch which gender they welcome in the mornings. Both have three gorgeous pools, some with Ikaho's classic iron water, some in open-air, some with mountain views. The included kaiseki dinner and breakfast were both delightful and artful. (Our foodie friend from Tokyo saw our pictures of the meal and said, "wow you guys picked a good one!") The hotel had many beautiful spots to take a rest and look at the mountains--chairs set up in small corners with a view, or a spot in the garden out back for drinking tea. We booked a suite with a private onsen for a VERY reasonable price (the same as a normal room with no onsen in a place like Hakone), and kept finding new little included delights like the Japanese wagashi sweets on the table, the free tea and coffee, little woven bags to carry our belongings in to and from the onsen, an essential oils bath bomb, a set of sliding doors to turn our bath into an open-air sanctuary. The whole room smelled like cedar :) Ikaho itself is adorable and just enough to explore in one day, with a shrine, a public onsen, amazing udon, craft stores, and little places to play games in your onsen yukata. It was a dream.

Stayed in October 2023

Could not think of any.

Everything. Good dinner and breakfast. Onsen was great.

Stayed in October 2023

Nothing

The layout of the hotel and room, spacious, lovely onsen in room, nice and helpful staffs, great food!

Stayed in August 2023

The best onsen ryokan we have stayed in so far. We have stayed in countless ryokans over the years, but none came close to Oyado Tamaki. Great food, great water, great location, and great staff. All our needs and request were met instantly. It is such an exceptional place, and we cannot wait to go back again.

Stayed in May 2023

Nothing!

Nice location, gorgeous facilities. The ambiance is soothing and the meals are absolutely delicious. We experienced Japanese customer care like never before. The baths are amazing with an indoor and outdoor area, and the amenities are all you could ask for.

Stayed in April 2023

Very comfortable stay with caring staff. In-room onsen available for our room type. delicious dining & breakfast included. Near the stone steps.

Stayed in April 2023

Had to leave after only one night stay. Wish we could have stayed longer.

Owner and staff were very nice and accommodating. Meals were excellent and onsen wonderful. Twin bedroom was spacious and beautifully designed. We had a nice view but believe all the rooms have nice views.

Stayed in April 2023

Some parts of the onsen could do with a renovation

The staff made us feel so welcome, our room was beautiful, comfortable and clean and we loved our own onsen on the balcony and the location was superb for exploring the town

Stayed in April 2023

nothing

Beautiful Japanese Hotel

Stayed in April 2023

Service and servers were the best I have had at any hotel yet, the private bath and deck was incredible. I cannot fault this Ryokan, although it was expensive I would say it was worth it to do once or a few times. I wish I had more time so I could stay another night.

Stayed in April 2023