The hike to the hotel, bring spare legs

Right on the slopes, and the staff was very friendly.

Stayed in March 2024

The hotel is within the ski resort which you need to carry your luggages uphill, walking on snow. Recommend walking on the driveway (less snow, easier to access) then walking a bit downhill on snow to reach the hotel

Staffs are nice Bed are comfy Facilities are well-maintained

Stayed in February 2024

This was a wonderful boutique ski in ski out resort with wonderful food and friendly service. It was exactly what we were after!

Stayed in January 2024

The location is great for ski in & out however you have to carry your luggage up the ski slope. Only one long pillow for the double bed. Only one time for breakfast 7.30 am with no flexibility

Excellent location for ski in ski out, owner was very helpful.

Stayed in February 2024

We were charged for 2 breakfasts that our daughter didn’t have and not offered to eat it, and also the portions were very small. Other meals were very nice.location was difficult to get to we were lucky that the owner could assist us, as 2 metres of snow with heavy luggage not easy.the beds were very hard, and hot water not hot enough

A very Japanese culture, ski in and ski out lift close by, we had a view of the lift and skiers and night skiing a beautiful experience to see. Many restaurants great food and found down the road,the little dragon cafe made the best coffee.also a mention for the united cafe was the best food experience worth the walk.

Stayed in January 2024

A bit far from Bus Terminal

Good breakfast

Stayed in November 2023

towel was dirty, but not bad

breakfast was just amazing! incredibly easy to get to slopes, very close to bus station (10-15 min walk) you can send your skis to and back

Stayed in February 2023

beds too hard

staff were awesome

Stayed in February 2023

you weren’t offered breakfast included before you arrived, so the first morning had to go & find somewhere to eat.

it was right on the ski field which made it very convenient.

Stayed in February 2023

The room was very dusty and there were stains on the furniture. The bed was very hard and had to be accessed by a ladder. The bed was too short and there were no sheets. The bathroom was too small, which is standard for Japanese hotels.

Perfect location for skiing, right at the slope (that is also used for night skiing). Friendly staff. Discounts for ski rental, onsen and lift tickets were available. Smooth check-in and check-out process, they let me check in in the morning. Good Wifi.

Stayed in February 2023

no

location & hotel staff.

Stayed in January 2023

Nothing

Very nice accommodation, location was amazing and right on the nightboarding slope. The manager helped us with our bags up the hill. Really cool interior and great customer service.

Stayed in January 2023

Actually, really nothing. Everything is near to perfect here. Room size is big. Private toilet. Super good view. Good food.

First, the design of the house is super western and super beautiful just right infront of ski slopes. I have a once in a lifetime view from my room and also breakfast area! Second, that's the only hostel comes with private room (as far as I know). Third, I actually paid for the breakfast and dinner and I NEVER REGRET to do so (even though you can have some food out there but is abit far). The dinner is just WONDERFUL, WONDERFUL, WONDERFUL. Experience yourself and you will know what I meant. It is Extremely exceeded my expectation, even after so many days I am back to my country while I writing this review, I am still so in love of everything I have experience here. Come here during winter, must come. And I'm super pleased to be served by the old couple, so simple, so genuine, soooo awe!

Stayed in December 2022

i am a little bit disappointed because the room i was in didn't have a bidet in the toilet. despite that, the rest was fine.

the staff were very friendly. they guided me to my room. one time i was lost while finding my room from the restaurant, the staff was quick to help me. during registration, the staff explained everything in detail which was very easy to understand. The surroundings were satisfying. it was very close to the ski area. At night, it was calm (little to almost no noise) that i was able to rest calmly.

Stayed in December 2022

Beautiful, quiet location. Excellent view of the slope and the mountain. Breakfast outside.

Stayed in August 2022

The hotel is 70m up the slope from the entrance of the run. The only negative part is you have to carry your lug gauge up the run yourself.

The locations is right in front of the lift! Very friendly staff and high cost performance is the charm of this place. Dinner and breakfast is a must if you’re staying here. You will be surprised how careful they prepare the food with care. We were so glad we had chosen this place over other options.

Stayed in February 2022

Perfect location for ski-in ski-out, directly beside ski lift. The host is extremely kind to pick us up during frozen snowy days, and help us deliver our luggage back home. Definitely my only choice for accommodation in Zao!

Stayed in January 2022

Amenity

Location

Stayed in February 2023

I booked for my boyfriend’s birthday, and because of 20 minutes late checkout on the birthday day, without any information we needed to pay 1500 yen, the manager said that it’s written in the room book somewhere, BUT who read the hotel book???????

the location was nice

Stayed in February 2022

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in February 2024