392-0022 Nagano, Suwa, Takashima 2-1200-3, Japan
#5 of 14 hotels in Suwa
Guests' ChoiceBased on 30 hotel reviews
7.8Cleanliness
8.4
Comfort
8.3
Location
8.2
Facilities
8.1
Staff
8.8
Value for money
8.0
Free WiFi
7.9
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Showing 1 – 25
Reviewed: 14 May 2024
Don
United KingdomNot close to restaurants.
Good location by the lake.
Stayed in May 2024
Reviewed: 11 April 2024
Sai
PhilippinesThe amount we paid is quite expensive for 1 night accommodation
The staff were polite and approachable. The hotel gave a small token for our kid.
Stayed in March 2024
Reviewed: 8 November 2023
Nanette
United StatesFood not available at at hotel due to chef day off? Would have liked to know if advance to make plans.
Staff very accommodating.
Stayed in November 2023
Reviewed: 16 April 2023
Chung
Hong KongBreakfast is good and has enough variety. Staff are polite.
Stayed in April 2023
Reviewed: 8 March 2023
Juan
JapanA little far from the station, about a 20 minute walk. Although they offer a free shuttle to the station.
The onsen/bath facilities were great.
Stayed in March 2023
Reviewed: 29 June 2022
Lance
Japanthe pool was closed.
Stayed in May 2022
Reviewed: 1 June 2022
Steven
Japanlittle pricey
nice bath facility and great views
Stayed in June 2022
Reviewed: 11 October 2021
Ayako
NetherlandsI think it is fine, but the facilities have a certain feel of generation where they built a bigger capacity hotels, from slightly older times. All were well kept and clean, the room we stayed definitely had been renovated at one point.
Staff were all polite, well trained and friendly. Lots of experienced professionals from the entrance to breakfast table. It is one of those places where you feel you are in good hands. What we liked next to this was availability of individual dining room. We were three families enjoying Onsen together over a couple of nights. We all stayed in different rooms but we could get together to enjoy dining in an exclusive dining room. It was best for us families with small children who constantly wanted to go round. If you are visiting this hotel in Summer months, there is a big chance that you catch a few minutes of nightly fireworks from your room. Make sure that you get the higher floor room with the view of Suwa Lake. It is worth it. Availability of Onsen and Japanese style rooms made it our top choice as well as the view of fireworks.
Stayed in August 2021
Reviewed: 23 July 2023
Jetsuda
ThailandNo
Have very good onsen
Stayed in June 2023
Reviewed: 5 July 2023
Maura
JapanThe pool water seemed a bit dirty but it must be just old painting.
Everything was clean and the staff helped a lot. The pool and jacuzzi were good, and the Onsen was very nice.
Stayed in July 2023
Reviewed: 3 July 2023
Michele
AustraliaVery overpriced for what we got. The room was average.
Good location and awesome views of the lake from some areas.
Stayed in July 2023
Reviewed: 6 May 2023
Calvin
CanadaGreat breakfast. The location is incredible. They had a bike rental service, which allowed me to explore more of the area. The staff was very helpful and took the time to explain what I needed to know.
Stayed in April 2023
Reviewed: 16 April 2023
Kayoko
AustraliaOnsen and rooftop view space
Cleaness All the staffs are kind and helpful.
Stayed in April 2023
Reviewed: 1 November 2023
Koji
United StatesThere are no comments available for this review
Stayed in October 2023
Reviewed: 2 July 2023
Hisashi
JapanThere are no comments available for this review
Stayed in July 2023
Reviewed: 12 April 2023
Thon
ThailandThere are no comments available for this review
Stayed in April 2023
Reviewed: 15 March 2023
Joebloggs1979
PortugalThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 August 2022
Mondainai
JapanThere are no comments available for this review
Stayed in August 2022
Reviewed: 20 July 2022
Naoyuki
JapanThere are no comments available for this review
Stayed in May 2022
Reviewed: 3 July 2022
Will
United KingdomThere are no comments available for this review
Stayed in June 2022
Reviewed: 25 March 2022
Nino
JapanThere are no comments available for this review
Stayed in March 2022
Reviewed: 29 March 2024
Chinatsu
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 28 August 2023
Michael
CanadaThere are no comments available for this review
Stayed in August 2023
Reviewed: 11 July 2023
Daniel
AustraliaThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
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