879-5102 Oita, Yufu, Yufuincho Kawakami 1556-2, Japan
#19 of 77 hotels in Yufu
Guests' ChoiceBased on 25 hotel reviews
9.3Cleanliness
9.4
Comfort
9.6
Location
9.3
Facilities
9.1
Staff
9.7
Value for money
8.8
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 10 April 2024
Jherui
TaiwanNo
Service and hot spring, staff support
Stayed in April 2024
Reviewed: 14 March 2024
Ian
SingaporeImpeccable service with personal butler
Stayed in March 2024
Reviewed: 13 March 2024
Kok
SingaporeI loved the warm Japanese hospitality welcome. The service staff attending to our room was very friendly and attentive too. Location was amazing being mere minutes to the floral village. For guests that drive, a big plus is that they have their own carpark so no need to compete for lots at the public car parks.
Stayed in March 2024
Reviewed: 6 March 2024
Lok
United StatesWalls are paper thin, because some really are just papers, so you can hear people walked by and talking sometimes. Also, you can hear upstairs walking as well. But things got quiet around sleeping time.
Huge room with a lot of spaces. Outdoor onsen was incredible, especially for 1st time users. There are regular height tables, so we sat comfortably without having to sit on the floor. Dinner & breakfast were served in room, so it felt very special. The service was exceptional!
Stayed in March 2024
Reviewed: 11 January 2024
Ts
TaiwanFood is excellent and the in room onsen is awesome. The location is best to access the lake and walking area. Staff are very friendly and kind. Wonderful traditional Japanese experience!
Stayed in January 2024
Reviewed: 3 January 2024
Lee
SingaporeNil
Very comfortable and huge room with private onsen! Best service for dinner & breakfast. My husband & I had a very comfortable stay.
Stayed in December 2023
Reviewed: 17 December 2023
Simon
Hong KongNone
Excellent location and service. Food is good.
Stayed in November 2023
Reviewed: 13 November 2023
Seow
SingaporeA bit aged
The service is tip top
Stayed in November 2023
Reviewed: 31 August 2023
Jacqueline
SingaporeNA
Place is clean and just next Yufuin Floral Village. Service is excellent. Food is great!
Stayed in August 2023
Reviewed: 10 August 2023
Wai
Hong KongNth
Good service! Caring staff! Open bath!
Stayed in August 2023
Reviewed: 7 June 2023
Veronica
Hong KongIt is little bit old.
Stayed in April 2023
Reviewed: 29 May 2023
Robert
United Statesnothing!
Good food and convenient to lake and town!
Stayed in May 2023
Reviewed: 6 May 2023
Juyeon
South KoreaThe driver was a bit rude to yell at my dad who didn’t find the sign paper (?) on the chair of the shuttle bus. it made me and my family members feel a bit upset and ruin the good impression about the hotel at the end.
nice onsen, room, and everything. especially I appreciate the lady who served for us - dinner, breakfast and bedding
Stayed in May 2023
Reviewed: 18 April 2023
Yuan
United StatesNothing at all!
Everything
Stayed in April 2023
Reviewed: 4 April 2023
Kelly
Hong Kongnone
the staff who served us was nice and friendly also competent of her job
Stayed in April 2023
Reviewed: 6 March 2023
Kana
United Statesnothing we didn’t like
we loved everything about this ryokan. amazing service, facility, meal and hospitality. so nice to have a couple of hot spring options on site as well as the private one attached to the room. gorgeous garden and delicious dinner and breakfast. Everyone there made our stay so special and extraordinary. I did a lot of research in the area and am so glad we chose this. Highly recommend!!!
Stayed in March 2023
Reviewed: 5 March 2023
Cindy
SingaporeNone during my stay.
It’s expansive and quiet yet located to the main tourist sites. A huge plus is the inclusion of shuttle service to the train station. The staff were also attentive, helpful and friendly.
Stayed in March 2023
Reviewed: 25 December 2022
Margaret
Singaporenothing
Beautiful Onsen with delicious breakfast & dinner. Every corner in the ryokan or the room is Instagramable. Good service too. For Onsen lovers, there are 4 different types of Onsen to try. The location is good ie just 2 mins walk to the lake & also the street with many restaurants & shops. it’s not exactly cheap but I feel it’s money well spent!
Stayed in November 2022
Reviewed: 20 February 2024
Lim-lian
SingaporeThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 December 2023
W
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 7 September 2023
Darren
SingaporeThere are no comments available for this review
Stayed in September 2023
Reviewed: 7 May 2023
Lauren
SingaporeThere are no comments available for this review
Stayed in May 2023
Reviewed: 5 February 2023
Ming
MalaysiaThere are no comments available for this review
Stayed in February 2023
Reviewed: 1 July 2022
Kirk
JapanThere are no comments available for this review
Stayed in June 2022
Showing 1 – 25
Playa del Carmen, Mexico
Derry Londonderry, UK
Ercolano, Italy
České Budějovice, Czech Republic
Petaling Jaya, Malaysia
Paramaribo, Suriname
Sauraha, Nepal
Mersin, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content