I did appreciate the proximity with all Kyoto main restaurants and monuments. The staff is extraordinary.

Stayed in April 2024

There are no laundry machine and the laundry service might be costly.

It is right beside Gion a popular tourist location and it is just around a 5 min walk to Yasaka shrine and is near a few other tourist location.

Stayed in April 2024

Breakfast is good to asian and less options to western ppl. Also there is a bit over rulls related to the key.

Facilities are really good

Stayed in May 2024

Breakfast was no satisfying at all, I would improve it. In my opinion there are probably too many rules in the Hotel, but maybe it's just a matter of getting used to them. It's definitely an experience. The staff don't speak English really well, so sometimes it's a bit complicated to understand all the rules.

The SPA is really good, especially the one on the roof. Capsules are big and comfortable. The Hotel location is really good: walking distance from Gion. The neighborhood is full of restaurants and pubs.

Stayed in March 2024

It was my second time and again a great atmosphere and extremely helpful staff to welcome everyday.

Stayed in April 2024

The lockers were too small, so I had to store my carry-on(small backpack) near reception, and a lot of ppl just left their backpacks on the locker room floor, making it hard to access my locker. Can't comment on the spa, as I have tattoos, and wasn't allowed in.

The place was clean and was at a great location.

Stayed in April 2024

The ventilation of the smoking rooms felt a bit poor at times. Causing a smokey smell to leech into the rest of the building.

There was delicious free breakfast. And the (included) bathing facilities are wonderful. After a long day of walking around Kyoto, nothing beats sitting in a rooftop bath under the night sky (although you can't see the stars with all the city lights of course).

Stayed in April 2024

Enjoyed a hot spa on the roof at night in the rain

Stayed in April 2024

Breakfast didn’t have many options for people who don’t like Japanese food for breakfast. The hotel can add hard boiled egg and some cereals and it will make things much better. You should know that there are CAMERAS in public areas of the onsen, which means camera in areas you are naked. If that makes you feel uncomfortable (understandably) then book another place.

Best location, amazing onsen, very comfortable bed.

Stayed in April 2024

Any western tourists - be prepared to have a very traditional experience, i.e taking shoes off around the hotel, naked spa, having to wear hotel provided pyjamas. Personally I enjoyed these quirks, but some may not!

Great location, good staff, spa really nice, good breakfast.

Stayed in March 2024

Room was too warm and not adjustable

Location

Stayed in April 2023

The location is great, very close of Gion and near a non JR train station and the subway. The breakfast was really good. is self served, so you can experience a japanese or a more classic meal. The staff is very nice and helpful. The hotel is modern and well mantained. All the facilities are very clean.

Stayed in April 2023

The lockers were too small and cramped if more than a couple people tried to access the area at once. Having to take the elevator to the bath and restaurant was a bit of a pain.

The place felt shiny and new. The capsules were really well insulated and comfortable. The breakfast was pretty great. The bath was awesome. Excellent location in Gion but a very, very touristy area (crowded). Great price, all considered.

Stayed in March 2023

you can’t have access to the spa , sauna, breakfast if you have tattoos . staff didn’t really speak English , laundry price are so expensive 40 euros for almost nothing and even lost clothes.

location , capsule is nice and hotels is really clean ,

Stayed in April 2023

Mixed feelings with this one. Probably my main issues are more of a cultural clash, but still, it was my experience and I had already been 1 week in Japan an in 2 other capsule hotels (maybe more westernized) to be able to compare. So, it's too restrictive. They literally kidnap your shoes in a locker while you're inside and you can't leave until you give them your key every time you go out, which algo means having to make a line and wait (if there is) every time you want to go out. You have to wear slippers just for the elevator to the spa. You technically can't have your bigger luggage (the one that doesn't fit inside the locker) near you, having it to leave it at the counter (it's safe, just inconvenient), you can't have breakfast on your own clothes, you have to wear the pijamas they give you (so you have to necessarily shower after or shower and put on the pijamas again). No coin laundry machine (there is a laundry place some streets away, but still).

The staff is absolutely fantastic, friendly and always trying their best to help. There more than enough bathroom supplements to take whenever you can. The capsules are comfortable enough. It's location is perfect for a tourist, right in the middle of downtown. Maybe an acquired taste for a westerner, but the idea of a 24h spa (including professional masseuses) can be pretty useful. Included breakfast is not bad. Not-included dinner (until dawn) is actually good. Big lockers. It's clean almost all the time. They give you a free snack or tea every day you don't ask for cleaning service.

Stayed in March 2023

Not enough food without pork

Beds

Stayed in March 2023

Please improve: - it is very annoying to wear sandals for 5meters walking and elevator before the spa area. Move shoe locker at ground level. Lots of shoe changes. - Please write signs in spa area and massage menu in English. - Lots of rules when to wear what. Simplify and write in English. - Very narrow personal locker.

- Nice sauna and spa area. - clean room with air-con, earplugs, headphones, tv, alarm - lots of equipments

Stayed in April 2023

The breakfast buffet was amazing! The location is very close to Kiyomizu-Dera and surrounding shrines. After a full day of sightseeing, it was really nice to come back and relax in the spa. Overall I would totally come stay here again.

Stayed in March 2023

there policy was no tattoos showing and I respect that because it’s a sauna and they are forbidden. I had to cover my leg and arm sleeve the duration of my stay.

location

Stayed in April 2023

The front desk staff were extremely helpful and most spoke English very well. The breakfast buffet, though mostly the same each day, offered a good variety of food.

Stayed in March 2023

Enjoyable sauna. Good bed. Comfy all around

Stayed in March 2023

the locker is too small however bigger luggage can be stored at the counter so its not much of an issue.

the onsen, spa and sauna is like the best i experience in kyoto man. very comfortable and relaxing. the breakfast was very good with alot of different varieties everyday.

Stayed in January 2023

I liked the onsen and the breakfast buffet. the bed was nice and the staff were always pleasant.

Stayed in November 2022

The price was added from my booking.com for tax when I checked in.

Very good location.

Stayed in November 2022