533-0033 Osaka Prefecture, Osaka, Higashi-yodogawa-ku Higashi-nakajima 1-16-6, Japan
#28 of 681 hotels in Osaka
Guests' ChoiceBased on 142 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
8.5
Facilities
9.2
Staff
9.5
Value for money
9.0
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Sela70
AustraliaThe pillows were not very comfy.
Loved the breakfast and location
Stayed in May 2024
Reviewed: 24 April 2024
D'costa
MalaysiaNothing!
The rooms were spacious compared to Tokyo hotels The breakfast, though basic, was nice and just enough. The location was strategic for Shinkansen and basically travel to anywhere. It was a boutique hotel in a quiet residential area which was a welcome relief from touristy areas in Osaka and Kyoto. The toiletries!
Stayed in April 2024
Reviewed: 22 April 2024
Jon
United StatesNot a fan of the soap, shampoo and conditioner products that were provided. Strange smell.
A boutique hotel with spacious rooms and a gourmet breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Amélie
United KingdomVery nice hotel very close from the Shin-Osaka station. Very clean and bright room. Delicious breakfast.
Stayed in April 2024
Reviewed: 18 April 2024
Sandra
ChinaExceptional stay! The cleanliness, the room, the leisure areas, the calm vibe, the staff, the breakfast… The location is great too. A few minutes walk from Shin Osaka station. Thank you!
Stayed in April 2024
Reviewed: 17 April 2024
Jacqueline
United StatesIt’s in a residential neighbourhood and conveniently located near the JR station.
Stayed in March 2024
Reviewed: 16 April 2024
Marie
SwedenGood location, close to Shin-Osaka station. The room was bigger than expected.
Stayed in April 2024
Reviewed: 14 April 2024
Betty
SingaporeNothing
I like that they are focus on sustainability. Have the “take what you need” concept. It felt so new and clean. The design is also thoughtful with common places for food drinks etc. There is also a relax corner. Also the counter staff is English speaking as well.
Stayed in April 2024
Reviewed: 13 April 2024
Denis
United StatesEasy to find from shin Osaka station, short walk. Kind staff. Convenient breakfast service. Baggage delivery smooth. Numerous eateries at shin Osaka train station. Day trips to Himeji, Okayama, Sakai, Osaka town. Likely to stay again
Stayed in April 2024
Reviewed: 12 April 2024
Shane
AustraliaGreat location near Lawsons, great restaurant and bottle shop. Big room for Japanese hotels.
Stayed in April 2024
Reviewed: 10 April 2024
Ayrin
United States-none-
Staff are very helpful and nice. Close to the train station.
Stayed in March 2024
Reviewed: 10 April 2024
Kristine
AustraliaOnly 1 pillow.
Great location and facilities. Good commitment to reducing waste. Friendly staff.
Stayed in April 2024
Reviewed: 8 April 2024
Shirley
United StatesMusty smelling bathroom Asked our whole family about a missing pen at the reception on our check in, not acceptable!!!
Price
Stayed in April 2024
Reviewed: 1 April 2024
Ron
Hong Kongbreakfast is simple, but delicious. The room is comfortable, and clean design, let me sleep well. Near JR station, easy to going out.
Stayed in March 2024
Reviewed: 31 March 2024
Kengiro
ThailandBig cleaning room should be after second night.
Near shin osaka station by walking about 10 minutes, big and comfortable room.
Stayed in March 2024
Reviewed: 31 March 2024
Racel
PhilippinesBreakfast can be a bit boring for long stays.
Proximity to the Shin Osaka Station, cleanliness and courteous staff
Stayed in March 2024
Reviewed: 29 March 2024
June
SingaporeNil
Location is very good. Hotel staff are very friendly and give good service.
Stayed in March 2024
Reviewed: 29 March 2024
Anne
United StatesPilllows were uncomfortable.
Large room and spacious bath/shower. Overlooked the train station. Couch to sit on. Generous complimentary toiletries if you forgot anything. Good breakfast.
Stayed in March 2024
Reviewed: 21 March 2024
Natascia
ItalyBreakfast was good but you only get a fixed menu served to you rather than a buffet, so I probably wouldn't get it if I stayed here again.
The place seems to be recently renovated, the room was decently sized, very clean, and also very pretty! And quiet, too. I liked having a common kitchen and other amenities on the same floor. Staff is very kind. Less than 10 minutes away from the East Exit of Shin Osaka station, so very well connected with both interregional and local trains.
Stayed in March 2024
Reviewed: 21 March 2024
Niwat
ThailandNon
Staff, breakfast, room
Stayed in March 2024
Reviewed: 18 March 2024
Lisel
AustraliaVery close to Shin Osaka Station, stored our luggage for the day which was helpful as all the lockers at the station were full! Cooked Breakfast included - and big room.
Stayed in March 2024
Reviewed: 16 March 2024
Anja
GermanyQuite noisy - you can hear trains passing by as well as people on the floor.
New, modern and clean room. Staff spoke English. I ordered vegetarian breakfast, which was quite good.
Stayed in March 2024
Reviewed: 11 March 2024
S
SingaporeFriendly staff, nice breakfast, clean environment and rooms.
Stayed in March 2024
Reviewed: 5 March 2024
Hon
SingaporeThe aircon/ heater BL
Good location to the JR line.
Stayed in March 2024
Überherrn, Germany
Bologna, Italy
Adler, Russia
Grabiny-Zameczek, Poland
Ameno, Italy
Rovaniemi, Finland
Verona, Italy
Rüschlikon, Switzerland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content