890-0053 Kagoshima, Kagoshima, Chuo-cho 11, Japan
#4 of 61 hotels in Kagoshima
Guests' ChoiceBased on 488 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Dolores
AustraliaService and great view from the room.
Stayed in May 2024
Reviewed: 7 May 2024
Frances
Canadalocation
Stayed in April 2024
Reviewed: 7 May 2024
Keith
United KingdomN/A
Location superb,staff excellent,comfortable bed,smart room.....everything I wanted
Stayed in May 2024
Reviewed: 3 May 2024
Michael
SwitzerlandGreat mountain view from the rooms! Great location near the train station.
Stayed in May 2024
Reviewed: 27 April 2024
Nora
AustraliaNothing comes to mind that we were unhappy with.
The hotel is centrally located, in quite a bustling area of the city. It was easy to find places to eat and near transport. The room was quite comfortable and very clean. Staff were very helpful and the mainly Japanese breakfast was both interesting and substantial.
Stayed in March 2024
Reviewed: 23 April 2024
Joanne
United StatesThis was a great location next to the train station, we were able to return our car in Kagoshima airport and take an easy shuttle to the base of the hotel, which was about a 30 minute drive. The hotel lobby was on the 7th floor. The weather was cloudy and rainy and weren’t able to see too much of the volcano/Mountain View but when we did have some clarity it was beautiful. The staff was very friendly and we were able to store our luggage for two hours after checking out which was very convenient. Overall a great stay!
Stayed in April 2024
Reviewed: 23 April 2024
Yu
Hong Kongthe location was perfect for us as it’s very near JR station and the airport bus just at the hotel entrance. Booked a room of 2 single beds with beautiful Sakurajima Mountain Views. staying there for 6 nights, feel comfy with great views, room size of about 22m, bathroom had shower and bathtub which was great. breakfast had local and western style of food.
Stayed in April 2024
Reviewed: 20 April 2024
Fiona
United KingdomPerfectly placed for both the train station and the bus to the airport. Staff incredibly friendly and helpful. We booked a room with a view of the volcano. The room was well equipped, a good size, very clean.
Stayed in April 2024
Reviewed: 20 April 2024
Tomiko
United StatesThe location was perfect as it is located in front of Kagoshima Chuo Station and the room was clean and view of the station.
Stayed in March 2024
Reviewed: 19 April 2024
Masaru
United StatesThe thing I didn't like about the stay with this hotel was that I had only one night in Kagoshima city. I have a high school friend who lives in Kagoshima. I didn't contact him this time because I know I didn't have enough time to spend there.
The rental car was from Budget. The car-return-station was a walking distance. There was a park along the way that people were enjoining cherry blossoms. We took some pictures, too. Google map/GPS guided us to the hotel, but it was a little difficult to find the entrance because of the hotel signage, which was not so visible. I had an impression that the hotel is a standalone building, but it was a part of a large commercial structure. Front lobby, which is very spacious and was really nice, is located up in 7th floor of the building. The staffs were nice and pleasant to talk to. The room was okay size for a city-hotel. However, the bathroom was comfortably sized. Not like a typical Japanese sized micro-bathroom. We really liked it. The room was called "mountain view", but there was a handrail of some sort outside of the room that obstructed from having a clear mountain view. If it was one floor up, it would have been nice. Leaving Kagoshima, we took a bullet train from Kagoshima-Chuoh-Station, a walking distance, which was located across the street. From the hotel, there's an underground pathway to the station, which worked out really nice due to having rain outside the street.
Stayed in April 2024
Reviewed: 19 April 2024
Sunita
United KingdomWashing machine and dryer didn’t quite clean and dry clothes too well, but it was better than nothing.
Staff went above and beyond to help, especially the lady that helped us with our ferry tickets. Cleaning staff were also very accommodating and helpful. Sufficient sized rooms. Close to train station.
Stayed in April 2024
Reviewed: 18 April 2024
Donna
NetherlandsVery tiny room; I think the table was not needed and if removed the room was more spacious!
Great location in front of the Kagoshima Chuo station! They even gave us a room with a pretty view of Sakurajima the vulcano. Staff was really helpful and met all my requests/questions that I had. Would recommend the hotel to anyone visiting Kagoshima!
Stayed in April 2024
Reviewed: 15 April 2024
Kokkim
SingaporeNothing
Clean and convenience
Stayed in April 2024
Reviewed: 15 April 2024
-wasd-
GermanyWhile the room is large it is too cluttered. If they would remove the extra couch and table, space would be comfortable. The way it is we had trouble placing our suit cases.
Central location across the street from the train station and a mall. - The bathroom was large and modern and even came with a small window. - The view can be great depending on the direction your room is facing.
Stayed in March 2024
Reviewed: 10 April 2024
Yuanqian
Singaporepillows can be better or with more choices.
hotel is located near the train station with ample shopping choices. room view of the ferris wheel is wonderful too. room size is good for a single person.
Stayed in April 2024
Reviewed: 9 April 2024
Sue
AustraliaNothing to say Room was hot but staff quickly remedied this👍
Location was central easy to get sights we were interested in Staff helpful and pleasant Easy access to any type of eating yoke could want
Stayed in April 2024
Reviewed: 9 April 2024
Isabelle
Hong KongThe little hiccup was the access badge reader in the lift. I had trouble with it at first. Need to tap on the reader and wait for the green light before push on the floor button, although it sometimes took a few tries to work.
Very convenient from the train station as you can access to the lift for the hotel after walking though the subway. Near the train station and the tramway. Easy to go to Sakurajima ferry port wth the tramway. Very clean and classy. The hospitality was excellent. The staffs were helpful and nice. The room with the sea view was magnificient on Sakurajima. Also, the facilities with the vending machines, the washing machine and dryer on the same floor were very convenient. Remember to take some coins for the machines. We will be happy to go again at Solaria Nishitetsu Hotel Kagoshima.
Stayed in April 2024
Reviewed: 8 April 2024
Adam
AustraliaExcellent location with the airport bus stop right beneath the building and Kagoshimachuo station and city tram stops just across the road. The underground passageway leading to the station had many small eateries and there were many shops in Amu Plaza across the road from the hotel. Staff were very welcoming and helpful. Room was of good size and the facilities were clean. You can see Sakurajima in the lobby.
Stayed in March 2024
Reviewed: 7 April 2024
Aldona
GermanyThe room was really small, although modern, clear and bright
The view is amazing and the location is very comfortable
Stayed in March 2024
Reviewed: 6 April 2024
Ron
IsraelWe asked to store our luggage for 2 days and we were denied with the excuse "we cannot take responsibility for the luggage unless you make another reservation"
Stayed in March 2024
Reviewed: 4 April 2024
Clare
United KingdomVery small room. No safe in room.
Good hotel with great volcano views. Helpful staff who arranged luggage shipping for us. Great location by the station with lots of restaurants near by.
Stayed in April 2024
Reviewed: 1 April 2024
Argonaut
SingaporeNothing
Its location is just a short underground walk from the JR Kagoshimachuo station which is extremely convenient & very acessible to lots of food outlets at AMU Plaza and several others around the streets close by. With the city view bus and the tram station, travelling to most places of interest is really easy. Room is standard around Japan but we had a great view of the Sakurajima volcano. The bathroom & toilet is bigger than most city hotels.
Stayed in March 2024
Reviewed: 1 April 2024
Ruth
AustraliaI had booked a volcano view room but when I arrived was “upgraded” to a bigger room - but with a view of the shopping centre. It wasn’t possible to “downgrade” myself back to the room I booked, which was very disappointing. The main reason I was in Kagoshima was to see the volcano at Skurajima. The bed was pushed up against the wall, meaning I had to climb over my partner to get out - or else shimmy to the end of the bed. I personally dislike this very much and go to great lengths to avoid it - the photos on booking.com did not really reveal this issue, otherwise I’d probably have booked elsewhere.
Such a convenient location, literally 3 mins walk with bags from JR station, and mostly under cover in case of rain. Also lots of food and shopping choices right nearby, and super close to tourist info and bus station. Fantastic breakfast - great buffet with a wide range of Japanese and Western foods to choose from. Staff very attentive. Hotel very clean and quite spacious by Japanese standards.
Stayed in February 2024
Reviewed: 29 March 2024
Eduardo
JapanDidn't encounter any issues.
The staff was fantastic, super efficient, quick and helpful both during check-in and check-out. While not a luxury hotel, space inside room was very well utilized and clean. Work desk and lamp were useful. Shower room was good and better than average business hotels in Japan. Amenity mineral water bottle was very appreciated. Location is also very practical, with convenience store and bus station below, and high speed train station in front.
Stayed in March 2024
Amsterdam, Netherlands
Meiningen, Germany
Kýthira, Greece
Kami-furano, Japan
Cuernavaca, Mexico
Námestovo, Slovakia
Mondello, Italy
Pompei, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content