The location was on a hill far away the center, so the hotel provided a free bus to go down. However, departure time was too late for starting day tours (10 a.m) in the opinion of a couple of guests.

The food was amazing. A traditional Japanese breakfast with vegetarian option. All the service staff was extremely nice and did the best for our service. The room (a traditional Japanese one) was really big, beautiful and the view was the best.

Stayed in March 2024

Eating outside once the weather turns warmer will be superior to eating inside. But I also really enjoyed the view from the dining room.

All of the meals were excellent.

Stayed in March 2024

Even though there is shuttle every day at 10 AM, the location is still an issue.

The staff was good, they were smiling all the time.

Stayed in April 2024

It is a beautiful location, easily reached by bus and an easy walk. The staff are exceptionally helpful and friendly. The food is excellent. The walking around the hotel is lovely. The riverside patio is gorgeous. The hotel provided a free shuttle at the end of our stay. We loved everything about this experience.

Stayed in March 2024

This place really is prettier than the pictures. We were picked up by the kind hotel staff at the bus station, and the short trip down to the hotel was magical. Kiyotaki river is so beautiful, and all the foliage casts a green light over the valley. The hotel with it’s lanterns lit makes it look like a fairytale. The staff is really very friendly and helpful, the service is topnotch. The room was very cozy, with a great view from the window. The surrounding area is very quiet and peaceful with lots of hiking opportunities. The hike to hozukyo was amazing!

Stayed in April 2024

Nothing negative. Location is up in the hills and a bit out of the way. However, the hotel has a free shuttle service.

The facilities, the location (green, peaceful), the food and most importantly the staff. Everyone was very friendly and very helpful. If you want to get a way and experience good old style, traditional Japan. This is the place to go.

Stayed in April 2024

Very traditional - staff dont speak great English but this is in NO WAY a barrier to enjoying both the place and the location. Be aware that it's a little out of the way so either eat before you arrive or accept the options by the in-house kitchen (which are excellent - I'm just a "meat n potato" man myself!

Stayed in April 2024

Bed slightly uncomfortable, but it was an authentic experience so that’s fair enough.

I loved everything about it, except I’m obviously getting too old to sleep on the floor lol. It was an awesome experience! The bathhouse was the unexpected best part. Also Ginjoji temple was a treasure to behold!

Stayed in April 2024

Very nice, helpful and friendly staff. The hotel is old but clean and tidy, and the surrounding environment is stunning!

Stayed in April 2024

Cleanliness

Location

Stayed in April 2024

There’s nothing I can think of that I didn’t like.

The locations was exactly what we wanted to experience, it’s next to the river and very private, it’s quiet and relaxing. It has many cherry blossoms in the property and around it and we also enjoyed taking walks in the trails near by.

Stayed in April 2024

The hotel is noticeably older, and some of the building amenities are a little dated. For a two star hotel this is expected and not a problem at all.

This hotel has one of the best services I have ever had in my life. I was greeted at the door by name upon arrival, and the lady that owned the hotel made sure that every one of my needs were met. To think this is only a two star hotel is beyond my wildest imagination. This was an amazing and authentic Japanese traditional experience. The location was talked away and a serene and beautiful location. The breakfast are the best I’ve ever had from any hotel. There was a shuttle service that took us into town at 10 AM every morning. I cannot recommend this hotel enough . Please do everything to be cordial to the hosts and attendance, because they are some of the nicest people I’ve ever met!

Stayed in March 2024

Not a negative for the experience but the advert makes it seem more industrail then it was. You are treated with so many personal touches that it feels like you are the only one there.

This was by far our favourite place to stay for our entire trip in Japan. The meals are expensive but for good reason they are delicous! Could not reccommend enough.

Stayed in March 2024

Beautiful location, friendly staff, good food. Onsen was also very good.

Stayed in March 2024

Did not really understand why it says check in time ends at 19, but I figured it must apply for the dinner only.

Breakfast was fabulous.

Stayed in March 2024

I stayed here because I wanted a genuine Ryokan. My expcetations were met. The staff are friendly & helpful. The host & a couple workers spoke a servicable amount of English. The hotel is older but, maintained. Everything was clean. The food was excellent & priced appropriately. The hotel has a morning shuttle that will drop you off at a near location or a Train station. You have to rely on a bus line or taxi. Which took a little extra planning but it was not an issue for us. There is a bus stop just up the hill from the hotel. There are also three nearby temples that are ancient.

Stayed in March 2024

A little dated facilities

Excellent breakfast

Stayed in March 2024

Our room smelled a lot of tobacco, but I think that’s because we reservated a smoking room. Some parts of the hotel feel a little run down but honestly, it didn’t bother us and didn’t take away from the experience.

The lady in charge of the hotel and their assistants were all extremely nice and accommodating. Since I am vegan they had to make me a different menu for dinner and breakfast but were able to create a tasty and filling japanese dishes with no animal products whatsoever. The area where the hotel is very beautiful, you can do hikes around the area and visit temples, it was a very fun experience.

Stayed in March 2024

Hotel is a little past it’s prime

Very traditional Japanese meals, excellent

Stayed in March 2024

Far from main roads and facilities. Rooms are old and cold in winter. Narrow road which could make you sweat when driving.

Outstanding location, national treasure and UNESCO shrines are on your backyard. River and picturesque bridges all around you. Hospitality is outstanding. Hiroko is the best host we've ever seen before ready to help you in any situation. They even waited for us for two more hours with the dinner when we lost our car somewhere in Kyoto and could not be in time. If you want real traditional Japan experience with all the pluses and minuses this place is for you.

Stayed in February 2024

Great stay, really no complaints. If every hotel were like this we wouldn't need reviews...

The hotel was very comfortable and exceptionally clean despite being a bit dated. Onsen was small, just 1 indoor tub, but I had it to myself. Food was great --especially the beef shabu -- with traditional private dining experience. Location was quiet and beautiful--great if you want to hike in the mountains. Staff was lovely, we stayed 2 nights and could have done a 3rd (we like nature). As long as you are comfortable with a traditional Japanese set-up (i.e floor bed and seats) this place is ideal. Also, for my mold and chemically sensitive folks -- I am super sensitive and, despite keeping the heat on full blast, sleeping on futons on the floor, and this being an older property, I was 100% fine here.

Stayed in February 2024

An amazing stay. Very warm welcome, food was amazing, a wonderful ryokan experience. Will recommend and hopefully return.

Stayed in December 2023

Very kind staff

Stayed in January 2024

The food was amazing and staff were great.

Stayed in November 2023