Family run Ryokan with a beautiful Japanese rock garden. Yo, the son speaks good English and was more than helpful. As it was a quiet time he transported us to see local sites, recommended local eateries and himself prepared excellent traditional Japanese food. Fabulous hot tub room included in the stay.

Stayed in April 2024

Great breakfast

Stayed in March 2024

Meals were so tasty!

Stayed in February 2024

A little bit old property.

The hosts are very welcome and helpful. When the weather was bad, he offered us to the station and gave us a detailed tour of the hotel. Great place for that price range.

Stayed in February 2024

No

This is second time to stay here i feel host of this property take care and very kind for my family food very good both dinner and bf

Stayed in December 2023

No hot water in the bedroom water basin. Water in the public bath too hot

My second time stay here. Family run hotel, the hosts treat me like their friends. Drove me to scenic spots to view Fuji. Dinner and breakfast were delicious and plentiful. Excellent value for money

Stayed in November 2023

Dinner&Breakfast very nice Beautiful garden

Stayed in October 2023

The property is beautiful, with a real homely feel. You feel as if you’re visiting friends! The rooms are traditional, comfortable and clean with lovely yukatas and jackets to use around the facility. The food is wonderful! Such huge attention to detail. As westerners, we had to go into the meals with an open mind but everything was delicious and the lovely host helped us with some videos on how to eat certain things. The staff are incredible, they’re so kind. We had some problems with our bags being left behind in the UK and the lovely host couldn’t have been more helpful with the problem. He so suggested plenty of things to do in the area that we hadn’t heard of. So great!!

Stayed in October 2023

Great localtion，nice food，friedly host，beautiful garden.

Stayed in October 2023

Lovely, family-run accommodation on Lake Yamanaka. Rooms and facilities were comfortable, and the family staff were always accommodating, and quick to offer advice, assistance, and tips for our stay.

Stayed in September 2023

It is a little out of the way, but that’s a feature as much as it it’s a bug.

Our time at Teiensaryo was incredible! It's a family-run place and they were incredibly generous with their time and other gifts. The onsen facilities were well-equipped and easy to understand. The highlight was definitely the room. The view over the garden and koi pond was unmatched - I even got to feed them! Highly recommend. Cheers from Australia 🦘

Stayed in August 2023

The local bus system! Getting to chureito pagoda was just a hassle. Our route closed early (5 pm) so we had to walk home. Also wasn't aware of the unlimited 2 day bus pass offered at fuji station untill after I spent a good deal of change. I'd recommend having your phone available because the owners of Teiensaryo know the area extremely well. We were even offered a ride back to our station when our visit was complete.

My daughter and I couldn't have had a more pleasant stay. Directions were clear as to etiquette and the room was quite spacious. A very user friendly ryokan with wonderful staff.

Stayed in August 2023

Next to the main road but quiet and cozy guesthouse From the first sight had good impressions from how all looked and was maintained Convenient big free parking, picturesque garden with beautiful pond in a quiet green vicinity The rooms are big in Japanese standards, decorated in local traditional style All necessary amenities are there The owner is a talented cook and makes beautiful local dishes. Reservation is needed Also he is extremely attentive and caring person that knows a lot about the area and can tell, explain and recommend a useful advices.

Stayed in August 2023

The inn was magical. The traditional room with tatami mats overlooking the garden and koi pond was wonderful. The yukata robes and traditional bath was superb. Our host, Yoichi, was very accommodating. He even drove us to and from local restaurants twice and took us on a nice tour of the lake nearby. We couldn't have asked for more. We're looking forward to coming back the next time we travel to Japan.

Stayed in August 2023

kaiseki ryori dinner & breakfast were great.

Stayed in July 2023

Nothing.

Dinner at one-star level! Exceptional breakfast! Varied on all three days, never boring. Do not eat elsewhere! Beautiful rooms, pleasant public bathing room. Family atmosphere, attentive hosts. Overall the best accommodation during two holidays totalling 8 weeks in Japan. Unsurpassed value for money.

Stayed in May 2023

The interiors are old and you’ll find some creepy crawlers here and there - as you would in any stay deep in the woods. The space could use a deep clean.

Yamanakako is a very small and sleepy town. It’s fit for travelers that are looking to escape city sounds and immerse in the woods. Teiensaryo was a very pleasant stay with incredible food. The place is family run by three generations. It’s also a 5 minute walk from the bus terminal and lake. The host are very accommodating and will drop you off wherever you need to get you to your next destination.

Stayed in June 2023

No dislikes. Very happy and friendly. Wish we could of done something back for them.

The family could not have done enough for us. We arrived an hour early and they checked us in. As we were only staying one night, they wanted to make sure we experienced everything. Firstly they drove us to 3 view points of Mt Fuji, gave us specific local recommendations and ensured we enjoyed the on sight facilities. Thank you very much!

Stayed in May 2023

There's a public bath on the first floor which is really cool, but it's a pity that there isn't a shower of sorts in the room itself, it would make things alot more convenient.

The complimentary breakfast was brilliant, felt like I was royalty. Easy access they had ample parking, and there are only a few units in the whole inn, the owners are very friendly even though there was sort of a language barrier haha

Stayed in April 2023

Loved the service as they offered to drive us to a sightseeing spot, dinner and back home for free. They gave us a big traditional breakfast and fish food to feed the koi fish in the pond and showed us photos of what the garden looks like in each season. We felt very looked after and recommend for anyone wanting a traditional Japanese stay.

Stayed in April 2023

As we didn’t drive, we had to reach there by public transport. However, the buses from Gotemba station comes every 1.5hrs so we had to take a taxi up which costs us 5700 yen. The best way to get there by public transport from Tokyo is to book a bus ticket from shinjuku station for 2600 yen but when we tried to book the slots were full so please book early. The bus will drop you at the bus stop only 2 min walk away from the inn

Very comfortable stay with private onsen bath to soak in. The garden was so beautiful we couldn’t stop taking pictures. For 1000 yen each we had a traditional breakfast spread with good variety of dishes. The room was spacious and the futon was so comfortable

Stayed in March 2023

The building is a bit older but charming and cozy. Our room was very nice with a wonderful view of the garden. It didn’t have it’s own shower which was totally fine though since you can lock the public baths and wash yourself there in private. The garden was well taken care of and absolutely beautiful. They showed us pictures of it during the different seasons - so very pretty… The food was delicious and the owners were very kind to us. They even took us to the nicest photo spots in the area (which we never could have reached by foot) as well as to the bus stop after we checked out. Overall a wonderful experience which I can highly recommend. Amazing value for money. They even have a massage chair! We would definitely return there.

Stayed in March 2023

Great food. Beautiful garden. Friendly staff.

Stayed in March 2023

There is no hot water in the basin in the room. Tap water is cold and I have to walk down to the common bathroom for face washing and teeth brushing. More attention needs to be given to the cleanliness of the tables in the common bathrooms.

The ryokan is located next to the high-speed bus station. Breakfast and dinner provided are very delicious, plentiful and well-cooked and presented. The hotel does not accept solo travelers and I was surprised that my booking included meals for two persons (which I have invited a friend to come along)

Stayed in February 2023