Reviews of THE BOLY OSAKA 4 stars
541-0041 Osaka Prefecture, Osaka, Chuo-ku Kitahama 2-1-16, Japan
#20 of 692 hotels in Osaka
Guests' ChoiceReview score
Based on 275 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.5
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Location
9.2
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Facilities
9.2
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Staff
9.7
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Value for money
8.9
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Free WiFi
9.2
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Reviewed: 21 May 2024
Sanjay
Australia27 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Good boutique hotel with a balcony overlooking a canal and beautiful historical building.
Stayed in May 2024
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Reviewed: 20 May 2024
Tara
United Kingdom23 reviews2 helpful votes8.0“Great hotel.”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
- • Submitted via mobile
The lift!
Great location - away from the busy streets but easily accessible to everything. Great room overlooking the river. Very helpful staff. Lots of river view restaurants with terraces which was welcome on a hot day! Comfortable bed and we slept soundly
Stayed in May 2024
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Reviewed: 12 May 2024
Sumner
United States1 review10“Great, desu ne”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 3 nights
- • Submitted via mobile
Nothing
Everything
Stayed in May 2024
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Reviewed: 12 May 2024
Fatima
United Arab Emirates12 reviews6 helpful votes10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Its a very nice hotel, away from the hustle and bustle if the Osaka city center, the metro ride to the city center is 10 mins max, there are to main stations walking distance, they provide pj’s throughout ur stay, there is a washing machine and dryer free of charge.
Stayed in April 2024
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Reviewed: 10 May 2024
Sofia
Netherlands29 reviews5 helpful votes8.0“Design hotel very well located!”- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 3 nights
- The breakfast is good but very limited (JP option only/fish, rice, etc) so we even chose to skip it some days and go to a cafe nearby and pay it additionally. Would be good to have the option to have some bread, cheese, yogurt, fruits, etc. - The hotel is located very close to subway so you can hear it. It didn't disturbed me but might be a thing for some people. The hotel provides ear plugs though. - In our room there was some sort of some opaque sticker in the windows that didn't' allow us to see any view which is not ideal also considering the view is not that bad.
The hotel is well located - in a elegant business area, not so crowded and well served by transports. The hotel has a great design and we got a big room (suite).
Stayed in May 2024
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Reviewed: 10 May 2024
Andrew
Australia1 review10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Staff were friendly and helpful. Very clean, facilities were state of the art. Rooms were spacious and comfortable. Laundry and laundry powder was complimentary
Stayed in May 2024
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Reviewed: 7 May 2024
Deepak
India6 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
Very minimalistic in terms of common areas. Lift is very old and dangerous as well, my partner almost got the door closed on her. Reception was not very obvious, but the staff is extremely friendly and helpful.
Stayed in April 2024
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Reviewed: 28 April 2024
Algirdas
Lithuania10 reviews1 helpful vote10“Good value for money”- • Leisure trip
- • Group
- • Twin Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Well located, clean, good bathroom and shower. Helpful staff.
Stayed in April 2024
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Reviewed: 20 April 2024
Philippa
United Kingdom21 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Windows on city side dont open and the glass is frostezd so it felt rather claustrophobic for me.
Location and rooms. Last time we stayed in the Riverview Suite which a great. This time i gad accidentally booked riveriew double instead of a twin. We were able to upgrade to the city ciew suite. I definitely recommend the riverview rooms rather than city side but the city suite was very comfortable I would certainly stay here again if i visited Osaka
Stayed in April 2024
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Reviewed: 15 April 2024
Christoph
Belgium13 reviews8.0“Great stay in Japan”- • Leisure trip
- • Family with young children
- • Twin Room with River View
- • Stayed 4 nights
- • Submitted via mobile
.
Perfect location between 2 metro lines and not far from umeda. Staff at reception were super friendly and helpful (questions, tips, organising airport taxi)
Stayed in April 2024
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Reviewed: 13 April 2024
Alex
United Kingdom10 reviews10“Great room with a view (we chose river view)”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 1 night
- • Submitted via mobile
Great room with a view and incredibly helpful staff that went the extra mile - thanks so much for all your help!
Stayed in April 2024
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Reviewed: 10 April 2024
Evelyn
Singapore3 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 1 night
- • Submitted via mobile
Nothing
Excellent customer service! Staff tried their very best to help with restaurant reservations as many had fully booked. The view from room balcony was beautiful, facing the canal.
Stayed in April 2024
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Reviewed: 8 April 2024
Elia87uk
United Kingdom18 reviews4 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The room was really hot and we couldn't work the Aircon because it was all in Japanese. Fan only worked if light was on. It was noisy (we were road side) but had ear plugs so didn't matter too much.
The hotel is a very cute boutique style place to stay. Check in was lovely and the staff were very friendly. Rooms are small but not tiny by Japan standards and had all you needed. Lovely touches with the nice toiletries etc. And it smelt delicious throughout! Great location to walk down to dontobori and cute places to eat along way which we preferred to dontobori area.
Stayed in April 2024
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Reviewed: 8 April 2024
Bronie
Australia2 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Awesome facilities, super accommodating and helpful
Stayed in April 2024
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Reviewed: 7 April 2024
Nicky
United Kingdom13 reviews1 helpful vote8.0Very good- • Leisure trip
- • Family with young children
- • Twin Room with River View
- • Stayed 2 nights
- • Submitted via mobile
Lovely staff, great location close to a couple of underground lines. Rooms basic but great and free laundry facilities.
Stayed in April 2024
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Reviewed: 3 April 2024
Madeleine
Australia7 reviews9.0“Very good smaller scale hotel”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
Breakfast where seafood was substituted for egg, very good with large portions.
Stayed in March 2024
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Reviewed: 31 March 2024
Emmy
United Kingdom3 reviews10“Gorgeous, clean hotel with very spacious room, lovely view and excellent staff”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 2 nights
Nothing! It was brilliant.
The staff were SO friendly and helpful, we got an amazing dinner recommendation from them and they went the extra mile for our honeymoon stay with a complimentary drink at their bar! The hotel has a very boutique-y feel and it felt like they had thought of everything to make the stay as fabulous as possible. I really loved our room - super spacious with a great view of the river.
Stayed in March 2024
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Reviewed: 31 March 2024
Katherine
Australia2 reviews1 helpful vote10“100/10 !”- • Leisure trip
- • Couple
- • Double Room with River View
- • Stayed 4 nights
- • Submitted via mobile
Nothing
Beautiful small hotel in a great location. Lovely spacious room, comfy bed and great bathroom. But the best thing about the hotel is the staff. They are incredible. Went out of their way to help us at every opportunity. Cannot fault the hotel or certainly not the staff in any way. If I could give a score of 100/10 I would!
Stayed in March 2024
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Reviewed: 31 March 2024
Tara
United Kingdom6 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Suite
- • Stayed 1 night
- • Submitted via mobile
City view suite has a privacy covering over the windows so light comes in but you can't see out. I thought we would get a 'city view'
Location, room, facilities
Stayed in March 2024
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Reviewed: 27 March 2024
Rebecca
Switzerland51 reviews12 helpful votes9.0“Fantastic staff!”- • Leisure trip
- • Group
- • Double Room
- • Stayed 5 nights
- • Submitted via mobile
Nothing really but I would have preferred for all of the toiletries to be provided in the room, or available to take at reception, rather than requested at reception.
The staff at the Boly were fantastic, they went out of their way to be helpful and were always available. The best hotel staff we have experienced in Japan! The hotel has lots of games you can borrow, drinks to buy for the rooftop and is in a nice location. The room was much larger than in the pictures.
Stayed in March 2024
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Reviewed: 19 March 2024
Peter
Hong Kong19 reviews4 helpful votes9.0“Clean, friendly staff, and great value”- • Leisure trip
- • Solo traveller
- • Double Room
- • Stayed 3 nights
The breakfast isn't ideal -- bit slow, dirty carpet in the lounge area, etc.
Stayed in February 2024
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Reviewed: 18 March 2024
Charlotte
United Kingdom2 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
The hotel had everything we needed and the staff are beyond amazing
Stayed in March 2024
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Reviewed: 17 March 2024
Leena
Singapore13 reviews1 helpful vote10“Understated Luxury and extreme style”- • Leisure trip
- • Family with young children
- • Twin Room with River View
- • Stayed 1 night
- • Submitted via mobile
Nothing
The place had subtle luxury and extreme creativity in everything it provided
Stayed in March 2024
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Reviewed: 13 March 2024
Pieter
Belgium1 review9.0“Magnificent”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Loudy, but was announced during booking
Friendly staff Best shower ever! Good location
Stayed in March 2024
