The rooms were big and nicely decorated

Stayed in April 2024

Nothing wrong here 😍

Amazing hotel ! Recommend for everything!

Stayed in April 2024

The refreshments in the lobby closes for a few hours from 11-2p. Would have been nice if it was open for guests who are sitting in the lobby or waiting to check in.

Hotel staff were very friendly and helped us ship luggage. The lobby refreshments had coffee, a dozen tea bag varieties, and 3 different fruit infused waters. Twin room was clean and spacious enough for 3 suitcases. Very comfortable sleep. Bathroom was large. Location is a few blocks from 1 subway station, and the Luup e-bike/scooter lot is across the street. Would highly recommend and stay again.

Stayed in April 2024

Unclear what the “eco cleaning” option for room service mean, while I understand that means they don’t change the sheets but I thought they would’ve made the beds and tidied the room. The towels were changed though which is great

Plenty of amenities and a tea/coffee/drink bar. Very convenient location right at the heart of Osaka and next to the metro. Excellent service from the counter staff though

Stayed in April 2024

Had to ask staff to open the door for parking lot every time which was not quite convenient

Cleanliness Location Comfortable

Stayed in March 2024

The bed and pillow are softer, not that comfortable to sleep on as we prefer harder mattress but not big issue

The hotel is located nearby Shinsaibashi and metro line, very convenient and accessible. Love the toiletries especially the Kose skincare products, and can’t believe they even provide hair curler , kid pyjamas and many other stuffs. Staffs are friendly, always greet us when we in and out of hotel. Room size is ideal, can easily open 2 of our 28 inches luggage. Although the price is on higher side but I think it’s worthy for the services and miscellaneous that they provide

Stayed in February 2024

nothing overall is good

the breakfast was not my kind of expectation , don't bother to eat breakfast at hotel , but the hotel did provide coffee at the lounge , just buy breakfast from side ( 7/11 ) of the hotel and enjoy it at the hotel .

Stayed in March 2024

The location

Stayed in March 2024

Spacious, huge washroom

Stayed in January 2024

Bathroom needed some deeper cleaning.

Excellent location, room, beds, amenities, staff. Best place I stayed in Japan. Highly recommend and would stay again. Great drinks bar available in morning and evening including lattes, bubbly, juices, tea.

Stayed in January 2024

None

Spacious rooms for Japan standards! It is in a quiet/non busy area which we appreciated. There were free amenities and drinks in the lobby, they even served free flowing wine on Christmas Day. 7Eleven, Family Mart, Lawson, and Sukiya were all within walking distance. We likewise walked around 15-20mins to Shinsaibashi and Dotonbori, enjoyed the leisurely stroll. Easy to call for taxi or Uber in front of hotel.

Stayed in December 2023

Overall the hotel standard meet our expectation.

Stayed in December 2023

I really appreciated that the hotel provided service for receiving parcels on my behalf, and the staff was very patient and helpful during the communication process.

Stayed in November 2023

Loved the cleanliness of the place. Fairly good location.

Stayed in December 2023

No restaurant for breakfast

Always back to this place when in Osaka Everything’s just fit

Stayed in December 2023

alittle out of the way, hotel should provide information on nearest bus stop or metro station to which recommend attraction.

i like the drink & room amenities provide in the lobby that guest can help themselves.

Stayed in December 2023

Room size is perfect. Cleanliness is excellent. Bed’s firmness is perfect! I got the best sleep in The Leben 👍🏼

Stayed in December 2023

Nothing

Great location

Stayed in November 2023

None

We LOVED everything about this hotel and wished that they had operations in other cities in Japan. Will stay there again.

Stayed in November 2023

Nothing

Hotel The Leben is located a few blocks from the super busy Shinsaibashi area. We enjoyed the quiet location and walkability to Dotonburi and Shinsaibashi for foods and shopping. It is a chic and modern hotel with high sustainability measures. The rooms are perfect in size, cleanliness and comfort. The beverage bar at the lobby offers great coffee teas, and refreshing, fruity water. A full array of quality toiletries is located in the lobby for everyday use. The breakfast is so fresh and healthy. And, last but not least, the English speaking staff is super friendly. WE LOVED IT and will stay there again!

Stayed in November 2023

Nothing

New building and good services

Stayed in October 2023

Breakfast

Location and facilities

Stayed in November 2023

This is my first time getting a relatively higher end room and where as it was a very nice room, I don't believe it justifies the price. At least if you are rooming by yourself. Considering the money you can save, I would argue it's better to get a medium end room (price wise) if you want comfort and use the money you save for going out and other things.

Staff: Incredibly friendly, professional, and helpful. They were able to accommodate me and assist me even though I did not speak the language. 10/10 Room: Overall wonderful room, big bed, nice bathroom, and great couch to watch tv and unwind from a long day's out. 10/10 Breakfast: Good breakfast however the variety is limited to about 4 meal sets in rotation. Overall not a bad thing but can become boring if staying for a long time. 8/10 Facilities: Has a washer/dryer, vending machine, ice dispenser, ironing board. The basics. Has a coffee, tea, and snack station on the first floor. Also has a amenities station for toothbrushes, combs, lotions, soaps, and other basic necessities one might need. 9/10

Stayed in November 2023

It would be nice if they had a shelf or nook that we could place the cups, remotes, kettle etc. I found that it was too low and easily accessible for young kids to reach and could potentially be a safety hazard with hot water in a kettle. Also we had to request for extra towels often whereas other hotels provided 4 without us needing to ask everytime.

Spacious modern rooms perfect for families. We loved the smart TV where we could cast movies from our phones and check if the washing machine was available without having to physically go and check. They also provided universal chargers in the room. We had plenty of restaurants nearby including family friendly ones and if we wanted to go to the dotombori area it was 10mins which was great. There's a supermarket 4mins away as well. They had a drinks refreshment table in the lobby which was a nice touch.

Stayed in November 2023