554-0031 Osaka Prefecture, Osaka, Konohana-ku Sakurajima 1-1-111, Japan
#29 of 686 hotels in Osaka
Guests' ChoiceBased on 781 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.2
Staff
9.3
Value for money
8.8
Free WiFi
8.4
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End of dialog contentReviewed: 13 May 2024
Wilsie
PhilippinesThe buffest breakfast can still Improve.
The staff was very accommodating. All were english speakers. The cleanliness was impeccable. I love their concept of sustainability, that you will just get the hygienic supplies that you need from the toiletries buffet at the lobby. They are also very considerate for luggage safekeeping. I stayed in an off peak season May 12-13, 2024
Stayed in May 2024
Reviewed: 13 May 2024
Mohammed
KuwaitNil
Amazing
Stayed in April 2024
Reviewed: 11 May 2024
Arom
AustraliaClose to USJ and Kaiyukan Aqaurium by ferry. Spacious and comfortable bed Hotel decor was great and fun-good for little ones
Stayed in May 2024
Reviewed: 11 May 2024
Rogerio
JapanIf you park before 12:00 you have to pay 500 yen extra per hour, and this information was not explicit on the reserve.
The room was incredibly beautiful, really impressed. The staff was so cordial that make me feel good. Breakfast was awesome.
Stayed in April 2024
Reviewed: 10 May 2024
Claire
PhilippinesNo slippers for kids. But still all good 😊👍
Just cross the street and you're at USJ, very near!❤️ Love the location, the rooms are a good size and love the minions design 👍😊
Stayed in May 2024
Reviewed: 10 May 2024
Alice
United KingdomNothing
Such a lovely and comfortable hotel! Ideal location for universal studios! Staff were very kind and helpful.
Stayed in April 2024
Reviewed: 9 May 2024
Gaetan
Francenothing
We had a blast at Hotel Universal Port, really wonderful experience that we will definitely stay here when we go back to USJ. We had 2 rooms, and they were big enough to have space to move around and open our luggages. The rooms were so cozy and the beds were really comfortable. The room is exactly as the photos. Cleanliness was as expected. We loved the warm toilet seats and the bidet which we also have back home (except the warming seats). The staff were wonderful and responded well to our requests, they even assisted us in calling a taxi and talking in Japanese to explain our destination. The hotel has luggage lockers for 100yen which you can get back after using the locker. The hotel is very conveniently located, less than 5 minutes walk to USJ and Universal City station is less than 2 minutes walk. We felt safe arriving late at night. There is also a restaurant which we tried for room service and the food were yummy. We even ordered a birthday cake, and the service they provided was really greatly appreciated, because not only did they provide the plates, fork, cake cutter, candle (and lighted it for us) but they also made sure that we got a good photo. There is wifi in the hotel but we did not use this as we have pocket wifi.
Stayed in April 2024
Reviewed: 1 May 2024
Milagros
United StatesMy kids and I loved this Hotel. Our purpose to stay here was because we were going to Universal Studios Japan, and the location was excellent. Just walking for 5 mins to get to citiwalk and theme park, we were there only for 2 nights and we had the top floor. Beautiful view , a lot of spots for pics in the hotel plus their breakfast buffet was delicious. Fresh squeezed orange juice was our favorite drink. The rooms were so spacious for all the luggages I was carrying 7 total. Beds are big and very comfy. There is a bathtub and shower plus lots of amenities in the room including daily facial masks. Simply beautiful. I will most likely return here if I visit Osaka next time and will stay for longer days. I was sad leaving as I wished I stayed there longer.
Stayed in April 2024
Reviewed: 1 May 2024
Tiffany
AustraliaThis place was an acid trip. We don't have children, but when we arrived we could tell it was a family with little kids hotel. However, the venue and hotel rooms were very comfortable and nice to stay in. Happy to see rules for little kids and parents to be mindful of other guests and be quiet and respectful. The breakfast was an awesome selection of food. The staff were very lovely, helpful and presentable.
Stayed in April 2024
Reviewed: 30 April 2024
Maria
United StatesNone
We loved that it is close to the station and to USJ. Also loved the variety for breakfast buffet.
Stayed in April 2024
Reviewed: 29 April 2024
Catherine
AustraliaThe bed isn’t very comfortable.
The hotel is about 2 mins walk from the station and USJ city walk. The room is comfortable and kids friendly.
Stayed in April 2024
Reviewed: 28 April 2024
Maria
AustraliaIt was clean, close to universal studios and train station.
Stayed in April 2024
Reviewed: 27 April 2024
Sirikan
AustraliaN/A
Closed to USJ and shops/restaurants. Room sizing is comfortable for 1 large luggage. Room plan is interesting but in a good way.
Stayed in April 2024
Reviewed: 26 April 2024
Janet
United StatesSpotless. All the staff was amazing
Stayed in April 2024
Reviewed: 24 April 2024
Fiona
AustraliaRooms are a little dated.
Great close location to universal studios.
Stayed in April 2024
Reviewed: 22 April 2024
Roxanna
United StatesRoom - not enough accessible outlets to plug in electronics. Not enough hooks to dry towels outside of the shower (there's a line in the shower, but if someone is using the shower, you have to take the towels out). Breakfast - a little expensive, not open early enough if you have the early bird pass to the park!!!
Great location! Very easy to get to/from the park; the walk is ~5 min. Rooms are very clean. We got the Minions Room #1 for a small extra cost, which was super fun & memorable for the kids, but not that comfy for the grown-ups.
Stayed in April 2024
Reviewed: 22 April 2024
Irene
SingaporeNothing to dislike about
Love the distance to USJ, the room size, the location to bus access to Kansai airport, universal citywalk and ferry to Tempozan area.
Stayed in April 2024
Reviewed: 22 April 2024
Natalie
AustraliaNothing
Great for families good size rooms close to universal studios
Stayed in March 2024
Reviewed: 21 April 2024
Diahtantri
Indonesiaroom, location and breakfast were excellent.
Stayed in April 2024
Reviewed: 21 April 2024
Gerrard
United StatesThe room was hot and the bed was uncomfortable.
The staff were welcoming and friendly! The view was amazing!
Stayed in April 2024
Reviewed: 20 April 2024
Rhea
United StatesN/a
Loved how the property is near USJ and 5 min walk from the JR Yumesaki line. My son enjoyed walking to the Universal city walk since there is a lot of food places and crane game there. Staff is friendly. Hotel is able to assist with luggage forwarding services; they use the Yamato Luggage Service. There is a buffet there, we opted out on having the breakfast option. We ate there the first day since we was jet lagged and had wide variety of food. We had a nice view of the water. Hotel is minion theme which on son was excited about. Room was decently spacious considering we used the crib service.
Stayed in April 2024
Reviewed: 19 April 2024
Usanee
ThailandOk
Ok
Stayed in April 2024
Reviewed: 18 April 2024
Kylie
AustraliaCouldn’t find the minions room.
Location, decor, atmosphere, staff, the glorious fish tank behind the counter.
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
United StatesSuper close to city walk, the train station and the park.
Stayed in April 2024
Olivet, France
Feldkirch, Austria
Schladming, Austria
Portland, USA
Parikia, Greece
Barcelona, Spain
Delnice, Croatia
Gamela, Brazil
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