(1) The size of the room is extremely small. (2) Although the room has a window, it is very close to the building next to it, so I wouldn't even think about opening the window.

Breakfast is fantastic, and the hot spring spa is a plus!

Stayed in May 2024

Room a bit small, a bit far from transportation. (Small kids)

Clean and nice

Stayed in April 2024

If you are sensitive about noise, we heard trains comeing and leaving, but around 10pm train stopped so it did not disturbed good night sleep.

Nice specious room, considering Japanese room sizes. Spa was nice, breakfast food was good, something for everybody, most greens at the breakfast table. Very good location

Stayed in April 2024

The staff speaks little English and communication can be difficult.

Super well located, close to metro and bus stops. The area is authentic with a looot of cheap but fantastic restaurants around. Very nice room (small but modern) with very nice shower and bathroom. Breakfast was very good with a wide variety of Japanese and western food. There is a free Onsen (spa), an amenities bar with all necessities to be taken for free from tea to razors or cosmetics. The tv is equipped with Netflix and chrome cast, they also provide traditional pyjamas and slippers. You can also get massages in the hotel.

Stayed in May 2024

The restaurant was often fully booked in the evening during out stay, so we could not have dinner on site.

Very friendly, professional and helpful staff members. We could leave our luggage before checking in. We had a clean and comfortable room. Enjoyable spa / public baths with hot water baths and sauna. (Note that there are two types of spa, which switch between male/female-only every day). Free drinks (coffee, water...) were available in the lobby. Very close to a bus station. You can also buy Kyoto bus day-passes tickets at the front desk. A nice extra touch was a daily print-out of the condition of the cherry blossom trees throughout Kyoto. Overall we highly recommend this hotel for staying multiple days as a tourist.

Stayed in April 2024

I missed 2 breakfast because our itinerary require us to leave early. Im trying to ask for some bread or stuff that we can consume while travelling but they wont provide. Its not a big deal but would be good to have like other hotels

It is very clean and the service was really good

Stayed in April 2024

Nothing to mention

Helpful staff. Nice onsen. Good access to bus transportation.

Stayed in April 2024

Nothing I went with my families and we have been very good …. I love Kyoto in the Sakura season it’s Amazing

Nice clean and near the bus / train station

Stayed in April 2024

The room was a bit cold and old, but it was clean and well equipped

The hotel and the room in particular were perfectly clean, the staff was really friendly, the locations is good. A sauna was good 👍

Stayed in March 2024

No coffee in rooms although they do have it downstairs in reception.

Very close to Nijo station. Direct line to Bamboo Forest and Kyoto station. Also lots of bus routes outside e.g. the Golden Temple. Slightly out of the tourist area to avoid the chaos but all areas were easy to get too. Room was a good size compared to similar properties in Tokyo or Osaka.

Stayed in April 2024

The staff were wonderful and super helpful for checking in as well as helping us with the luggage delivery process. Check in and check out were also a breeze. There's also a spa you can use while staying in the hotel

Stayed in March 2024

The area was pretty grim. The decor wasn’t great and the window was closed in which made the room very dark.

Decent sized room for Japan. Close to a metro, JR line and to a big supermarket.

Stayed in March 2024

It is booked for 2 adults and a 5-year-old child, but at the time of check-in they said that only the accommodation is free for the child, but not the breakfast. After I indicated that this was not in the confirmation, they kindly offered our child the free breakfast. To avoid similar problems in the future, I recommend including this in the description of the room or hotel. It's a small thing, but it's better to use the laundry next door instead of the hotel's, it's much more efficient.

We had a great time at the hotel. The buffet breakfast was very varied and tasty, it was not boring even after 6 days. All staff members were very nice. There was also a great supermarket, drugstore and laundromat nearby, which greatly helped our family vacation. Bus stop in front of the hotel, metro and JR station 5 minutes on foot. Although it is not in the most historic quarter, we would be happy to choose it again next time.

Stayed in March 2024

Nothing

Excelent breakfast, nice spa, good experience

Stayed in March 2024

None

Very close to Nijo station hence very convenient. Breakfast was really good. Friendly staff.

Stayed in March 2024

The pillows are very small

The hotel was very good value There were excellent transport links close by. The onsen and breakfast were both excellent

Stayed in March 2024

I wish the place had been closer to the city center, but the public transit ease of use helped alleviate this concern to some extent.

Place was super clean, great rooms and bathrooms, great location for access to public transit (bus/jr line) and convenience store(711) and a friendly staff. Spa was good for the size hotel as well.

Stayed in February 2024

Car Parking

Good location and a lot of restaurants nearby by

Stayed in January 2024

There’s a 2 staff in the restaurant the one who accepts the breakfast stab buffet that I don’t like their manners

Very welcoming all the staff in the kitchen at the restaurant

Stayed in January 2024

Public bath is a good size but dressing and washing area is too small.

Quiet room; comfortable bed; bike rental at hotel; bus stop right outside.

Stayed in January 2024

Very new facilities, close to JR train station and the bus stop is just in front of the hotel. Very clean and the staff is very helpful.

Stayed in December 2023

No coffee on room Only wifi in room not hotel

Onsen

Stayed in November 2023

Room location was near train line so was noisy with window open and still noticeable when closed. While a non smoking hotel throughout some cigarette odour was apparent at times.

Great location with nearby supermarket, subway and train stations. Five minute walk to Nijo castle. Great buffet breakfast. Room was adequate without being overly spacious and the beds were very comfortable. Great shower. Free coffee station was great.

Stayed in November 2023

The washing facilities did not function properly (especially the drying function), the breakfast was not as advertised (but still good), a lot of noise of the trains that pass by the hotel (if you sleep at the rail road side), the glass door in the toilet might be an architectural mistake (you can borrow screens to put over the door), there were no water bottles in the room. The rooms are too small for big luggages.

The free coffee and tea at the entrance was nice. The staff was always friendly and helpful, the onsen was okay, close to a subway station, train station and bus stop.

Stayed in November 2023