542-0086 Osaka Prefecture, Osaka, Chuo-ku Nishishinsaibashi 2-17-9, Japan
#513 of 688 hotels in Osaka
Guests' ChoiceBased on 31 hotel reviews
7.4Cleanliness
7.9
Comfort
7.8
Location
7.6
Facilities
7.8
Staff
7.5
Value for money
7.7
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 26 March 2024
Hazel
United KingdomDecor in room was dated.
Comfortable and good location
Stayed in March 2024
Reviewed: 21 October 2023
Cara
New ZealandWiFi never worked
great location, it’s clean tidy and modern just v small
Stayed in October 2023
Reviewed: 4 October 2023
Linda
SingaporeIt's just a bit narrow.
The room was clean and near Asakusa. Walking distance to Sensoji.
Stayed in September 2023
Reviewed: 21 May 2023
Cristina
Spainwifi was really bad
nice location
Stayed in May 2023
Reviewed: 9 April 2023
Elliot
Japanbad view
great room, comfy sleep and good shower and bath
Stayed in April 2023
Reviewed: 15 February 2023
Jolyn
United StatesThe carpet is dingy and could use replacement. DO NOT park out in front of the hotel with the paid street parking. I'm still not familiar with reading the signs and after finally paying the bill (can only use 1,000 yen or smaller at the vending machine), my bill for 2 nights cost 17,000Y (approx $130 USD) - yikes! It's as if I had paid a hotel room cost for my rental vehicle! Not much walking space at the foot of the bed - room is quite smaller than I had expected. It would be helpful to have a sign in ENGLISH saying... to check in, please proceed to the (2nd) floor via elevator. I was confused at first, trying to find my way around all corners of the exterior ground floor.
Honesty and dependability: My highest accolades go to the staff for what could have been a heartbreaking experience elsewhere. The day AFTER I had checked out of the hotel, my son asked me about my camera (NIKON with 2 zoom lens and bag), which immediately I had realized that I left it in the nightstand cabinet near the bed! When I went into my booking.com app to try and message the property, I realized that I had missed their attempts to contact me. I was very pleased they had reached out to me - apparently my husband also left 2 clothing items in his side of the bed too. Being that I work at a location 5 hours away (drive), I requested if they could send my goods via courier. They sent it via Cash On Delivery, which surprisingly only cost approximately 1300Y. I liked that for the toilet, vanity area, and shower room, that this area had a sliding door to close it off from the main bedroom. Quiet place, we were able to rest well. A clothing iron was available upon request for pickup down at the lobby for a deposit of 500Y. Short stroll to Dotonburi!
Stayed in January 2023
Reviewed: 28 November 2021
Jackhouse
Francesmaller room and badly arranged an non practical. as of October 2021 the rug/floor was extremely stained and need to be replaced.
location is super central. Crew was nice.
Stayed in November 2021
Reviewed: 16 January 2024
Suzie_g
IrelandLocation is very good. The room was really quiet which was great. Very clean hotel and sstaff were really nice. Room (double) is a little small but a great big bathroom and separate toilet which was great.
Stayed in January 2024
Reviewed: 21 November 2023
Frederick
AustraliaThe floor is dirty, wifi is not working, and ask for extra pillow but sold out :)
Location pretty good. Near Dotonbori
Stayed in October 2023
Reviewed: 30 March 2023
Kalina
Ireland- Please was not clean, terrible stains and dust on the floor, toilet not cleaned properly, smell of urine - window facing a wall, so no sunlight - one tiny pillow, can’t sleep on it
- Great location, in the middle of Americamura and close to Dotonbori - Big bathtub, more of a bath „room” - Good ammenities provided
Stayed in March 2023
Reviewed: 6 November 2021
Kurt
JapanVery large room. 3 TVs, clean, comfortable and easy access.
Stayed in October 2021
Reviewed: 4 May 2023
Anonymous
United Kingdom- nothing , was all great for our stay.
- great location for Dotonbori district. - clean bedroom with a spacious bathroom. - friendly staff.
Stayed in April 2023
Reviewed: 14 December 2023
Anonymous
CanadaElevator did not required key card to operate, red carpet has mysterious stains. SLOW WIFI IN 2023 IS UNACCEPTABLE. Each room has its own wifi but mine never worked.
Location
Stayed in November 2023
Reviewed: 3 May 2024
Angel
JapanThere are no comments available for this review
Stayed in May 2024
Reviewed: 20 April 2024
Evan
AustraliaThere are no comments available for this review
Stayed in April 2024
Reviewed: 9 December 2023
George
SingaporeThere are no comments available for this review
Stayed in December 2023
Reviewed: 23 October 2023
Philip
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 27 August 2023
Kle
JapanThere are no comments available for this review
Stayed in August 2023
Reviewed: 25 May 2023
Wei
SingaporeThere are no comments available for this review
Stayed in May 2023
Reviewed: 29 April 2023
Matthew
IndonesiaThere are no comments available for this review
Stayed in March 2023
Reviewed: 30 January 2023
Kle
JapanThere are no comments available for this review
Stayed in January 2023
Reviewed: 4 January 2023
Jose
United StatesThere are no comments available for this review
Stayed in November 2022
Reviewed: 12 November 2022
Justus7
NetherlandsThere are no comments available for this review
Stayed in November 2022
Reviewed: 11 November 2022
Justus7
NetherlandsThere are no comments available for this review
Stayed in November 2022
Showing 1 – 25
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