Everything was perfect. Seriously.

The Service was amazing we felt welcomed and cared for. The dinner was the highlight, probably the best dinner of our entire trip. The private onsen room was extremely relaxing. Nothing could get much better.

Stayed in April 2024

Our stay at Yoshimatsu was excellent. Their rooms are very spacious, and ours had a private outdoor onsen which was gorgeous. The staff was welcoming and extremely courteous. The kaseki dinner and breakfast were very rich and portion were generous. Even though our palates were not accustomed to some of the dishes, it is an experience that everyone must try. They have a beautiful common garden, with a direct view of Mt. Fuji. Location was great, just a few minutes away from Lake Ashino.

Stayed in April 2024

Absolutely exceptional! The food was so good and there was so much we couldn't even finish it. The staff went above and beyond and were so friendly. We would recommend this place to anyone, and in fact we already have. Highly rate the room with the private onsen.

Stayed in March 2024

A shuttle from the train station would be a bonus because it is not the easiest place to get to, but, what is really needed are more clear directions on the website for getting to the property. There were a couple of different routing options available, but one was much simpler (not requiring a train transfer) for no additional expense; however, this wasn't clear on the information provided by the hotel.

This was the most beautiful property at which we stayed in our 2 weeks traveling around Japan and I only wish we had had at least 3 nights. Everything was gorgeous and the service was excellent. We had a room with our own onsen and it was a real treat! Walking around the property and the surrounding area, along with beautiful views of Mt. Fuji made this part of our trip extra special. Would love to stay again someday!

Stayed in March 2024

I really didn't like leaving the hotel.

An absolutely perfect stay in a lovely hotel with a beautiful garden, great baths, excellent food, and wonderful staff.

Stayed in April 2024

Nothing!! But just to note there is a corkage fee if you bring your own alcohol, and you have to pay for anything you drink there. we had brought alcohol but we didn’t drink it & instead had a really lovely bottle of Japenese sparkling wine from the ryokan (we then spent the rest of our time in Japan trying to find a bottle but couldn’t.. so that might be once in a lifetime too!!)

From the moment we arrived we felt so well looked after. We had a garden room with its own onsen which we chose as my husband has tattoos. It was even better than the pictures. The kaiseki was the best food we’ve ever had. The service was also amazing…We really were waited on like a king & queen. We actually slept so well (too well, woke up to breakfast arriving!). This was a real honeymoon splurge but for what we got, we feel it was amazing value for money. If you’ve got a hotel budget, I really recommend splashing out on this then going cheap elsewhere! This was our highlight of Japan. A real once in a lifetime experience.

Stayed in April 2024

There are no negatives to think of, if yukatas were able to buy and bring back home would be a positive thing. The yukatas provided were colorful, clean, and great to wear.

The food, the onsen, the hospitality were top notch.

Stayed in April 2024

Truly felt like a self contained oasis.

Stayed in April 2024

Bit of a long bus journey but nice to see the sights

Absolutely beautiful location and grounds, with stunning views of Mt Fuji. Nothing was ever too much trouble for staff, and we enjoyed both the public and private onsen, along with a very reasonably priced massage. Lovely food too !

Stayed in April 2024

Check out felt rushed

Service was exceptional from the moment we arrived. The traditional Japanese meals were delicious (though sushi for breakfast may not be for everyone) and plenty.

Stayed in April 2024

Nothing

Everything was great, I greatly recommend this place for their facilities. The dinner/breakfast was so delicious, a lot of flavour discoveries. The lady who took care of us was so cordial and friendly. The other staff members were so helpful and they offered us the ride til the bus stop. The room was beautiful, the futons are so confortable. In one word WONDERFUL. Thanks you again for your hospitality 🤗

Stayed in April 2024

It’s a beautiful property, with views of Mt. Fuji and steps from Lake Ashi!

Stayed in April 2024

Nothing - could not fault anything.

Incredible room, especially the private onsen in ours. Service from staff was amazing. Food (a traditional dinner) was delicious.

Stayed in April 2024

The service of the staff. The private onsen was amazing. The food was great. Wonderful experience!!

Stayed in March 2024

the meals (dinner and breakfast), onsen and service were fantastic.

Stayed in February 2024

Everything at this ryokan was excellent from the service and staff, to the food, to the facilities. It was a wonderful experience and short walk to the Lake. The views were stunning and the walk was beautiful. I highly recommend staying here and getting the private onsen room if possible.

Stayed in March 2024

We had an exceptional expetience at Yoshimatsu from the moment we arrived to our departure. The staff was incredibly nice and welcoming. You immediately feel relaxed. Highly recommend

Stayed in March 2024

Nothing, it was perfect

Beautiful, well maintained, great location and views of mt Fuji

Stayed in March 2024

This has been the best stay of our 10 stay holiday. The the staff were outstanding rushing out to greet us with umbrella's as it was raining when we arrived. Stunning gardens, Koy pond & onsen's This is a must if you come to Hakone.

Stayed in March 2024

Everything

Stayed in March 2024

Gardens and landscaping. Staff Level of detail with beautiful meals. Tub in room.

Stayed in March 2024

Pricy but worth it

Incredible english speaking staff and service. Huge room in a beautiful roykan! We got a room with a private onsen which definitely was worth it. The food (especially the dinner) was an experience we will never forget. Felt like we were the only guests there. Really loved having the same person serve us the whole stay.

Stayed in March 2024

Nothing

Great onsens especially the private onsen attached to our room. Meals were fantastic with so many courses and variety of superb Japanese cuisine. Staff were incredibly diligent friendly and helpful.

Stayed in March 2024

Nothing

Everything tranquil setting excellent food and service amenities

Stayed in March 2024