The room was a little dusty. Toilets were shared. We had to wait when there were lots of guests.

Very near the station and very helpful and friendly staff. Transportation wasn’t a problem at all because they sent and picked us up.

Stayed in April 2024

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Very convinient to go to Gala Kogen. They have all equipment for rental and special ticket discounts for 1 day pass aki resort. Staffs are amazing.

Stayed in March 2024

No elevator

Stayed in February 2024

Not having used a Futon before, perhaps some simple instructions and tips on how to lay a futon would be fantastic. Stairs were a little tight and using the provided slippers to move around within the complex made it a little difficult due to sizing.

We get the full experience of a traditional tatami room with Futons for beds. The room was cozy, place was clean and the internet was fantastically fast and reliable. Air conditioning and electric heater was provided as it can get very cold.

Stayed in February 2024

Not much, everything was great. Only if staying on 4th floor, it would be tiring to climb up from the bathroom, which is in B1

Super convenient- around 10 mins walk to the guesthouse, and ski equipment shop just downstairs! Transportation between most snow resorts are a big plus, and the equipment are nice. Super good for first time skier/ snowboarder English/ Chinese/ Japanese are available.

Stayed in February 2024

Noise is a critical issue, but also the lowest cost in this area, the employees are so sweet, pick up us on station, take us to super market, next hotel...etc. so nice

Stayed in February 2024

Perfect location Right across the road from the skiing lifts. Nice coffee shop next door. Lovely staff and hot spring in the showers.

Stayed in January 2024

I am a light sleeper and I could hear everything that was going on in other rooms. But that was the only minus for me. My teenager son slept through everything.

The ski house was wonderful. The staff at the place made us feel instantly welcome. I guess it's the easy-going vibe of skiers and snowboarders :) You obviously know you are not for a luxurious stay when you book a room with a shared bathroom, but the place is very clean, well thought through and has all the necessities. It's a quick walk from the shinkansen station. The futons/ blankets are super warm, we didn't even need to use a heater during the night(January) Nice breakfast was provided for a very reasonable price.

Stayed in January 2024

They only have one hair dryer so you might need to wait for a bit if someone is using it.

The staffs are friendly and helpful. I love their shuttle service to different ski resorts and the train station which made our ski trip much more easier. Also, the environment was clean and I was comfortable to use the shared toilet.

Stayed in January 2024

Onsen is a bit hot but they have a way to adjust it with cold water.

Friendly and helpful staff. Clean and well organized.

Stayed in January 2024

Lots of things.

Weird place. First floor was a busy ski rental shop with a tiny front desk. Upstairs were small rooms with shared toilets and bath. Basement public bath was excellent. Second floor dining room was attractive. Yuzawa has basically only one street, a busy street, narrow and uncomfortable when walking. Only one street for shopping and dining with most restaurants and bars and cafes closed. Hard to find a place to eat in the evening. Whole town a bit shabby and uninteresting. No log cabins. No fireplaces. Not attractive. Not festive at all! Many Chinese tourists. Karuizawa in Nagano is way better!

Stayed in December 2023

-Free shuttle (to the ski house, ski resort and train station) -All of the staff are really kind and helpful -Proximity to the train station and other establishments

Stayed in December 2023

Location and staff very friendly and helpful

Stayed in December 2023

The room is spacious and clean. The service is superb and the staff are all kind. I am thankful to Yuzawa Ski House for being an instrument in making my family happy and fulfill their first snow experience.☺️💖

Stayed in December 2023

No further comment

The location is acceptable for only take 10 minutes walk from echigo-yuzawa. It’s a family run business with getting involved every members. They were quite flexible to adjust our breakfast time earlier from 0730am to 0630am to facilitate our early ride of bus at 0715am. That means kitchen staff were required to get up earlier for preparation of dishes. In addition, owners daughter had offered to drive us to JR station in the light of heavy rain outside. The most importance of all was that the cleanliness they were keeping very well. Although it is not a big hostel, they provided comfort, friendly and warm hospitalities during our stay. I’ll rate them very good in overall aspect and recommend to those who’ll going to visit echigo- yuzawa.

Stayed in April 2023

No lift and have to climb up to level 3 for my room. Unable to communicate much in English. Abit busy when there's rental customers and staying customers around.

There is an equipment rental shop on the first floor. Transport was provided from train station to their place and also back to train station. There's ferry service to ski resorts available too. After a day of activity, there's hot spring available at their basement. Water temperature is perfect for a cold and tiring day Staffs are friendly too.

Stayed in March 2023

everything perfect

Great rooms and friendly staff plus quality rental snow equipment

Stayed in March 2023

The futons were a bit hard.

Staff was very friendly and helpful, especially since we don't speak Japanese! Nice clean room, not fancy, but has everything you need. Very convenient with rentals downstairs and many shuttles to get to and from the ski hill.

Stayed in March 2023

Nothing.

Friendly staff who despite the occasional language barrier were always happy to help us and made us comfortable. The ski hire from the boo sports below is fantastic too including the shuttle service they provide. The guys working there were friendly and professional.

Stayed in March 2023

very thin walls can hear almost everything next door, paper on windows was very thin and room is very bright in the morning

breakfast was great value. condition of the property was very good and clean despite its age. excellent location for all ski slopes. equipment rental is in the hotel.

Stayed in March 2023

walls are a bit thin, so i could hear the conversation from adjacent rooms

good value

Stayed in March 2023

good services. good staff

Stayed in February 2023

Great location close to station about 500m walking distance, clean, breakfast is nice, staff is friendly. Free shuttle bus to station

Stayed in January 2023

Shower/hot bath area was very small.

Great breakfast ready and waiting for you in the dining area. Easy walking from train station. Generally clean and nice facilities.

Stayed in March 2023