The property itself was perfect except for the constant banging from the street construction site. This has nothing to do with Park Hyatt Hotel because government work has to be done as per order.

Great customer service. The staff were phenomenal. Housekeeping was on point. Overall Park Hyatt is extremely clean. The bed was comfortable. The view from my room was amazing.

Stayed in April 2024

Noises from construction which couldn’t be helped.

Hotel room was bright and nice bathroom layout. Location was close to some nice shopping malls. Very easy access to subway .

Stayed in April 2024

Location, staff

Stayed in April 2024

Insurance policy

Everything

Stayed in April 2024

Construction work on the roads destroyed the view and also caused the traffic to get there is extra longer. Also the parking lot is a bit tight.

The hotel is clean, spacious and the cityview is exceptional. Ofcourse the location is the best in Gangnam and near the metro station. Hyatt chains are always high level. The staff was also nice and helpful. Will come back with my family.

Stayed in March 2024

Some noise from the traffic and construction work

Location is good. Metro stop outside the hotel and Coex mall across the road. Staff are attentive with authentic customer service

Stayed in March 2024

a bit disappointed with the bedding, not as comfortable as other top tier hotels. The biggest problem was the 24/7 construction around the block, had trouble falling asleep and sometimes the noise woke us up in the middle of the night so a huge downer for light sleeper.

We like the simple yet refined design, Le Labo toiletries definitely are our favourite. Great location in Gang nam centre, accessible to Coex mall and Hyundai mall, also only 1min walk to metro station.

Stayed in March 2024

Nothing at all. They experience from the moment you arrive till you get to your room is amazing

The way they greats you!

Stayed in January 2024

Nothing

Location, breakfast, personal, interior, view

Stayed in January 2024

With such a great bathroom, you will want to take bath and have a great view on the city. But in our room, from the left side was another rooms, from which ppl could easily see how you take bath. Only cause of this I put 9 instead of 10

Everything was great, staff, room, food, etc

Stayed in January 2024

Nothing

Amazing staff very helpful , Peter duty manager helped me in emergency situation and was very tentative. The concierge team did amazing job by arranging the private family skiing trip to Valvadi Resort. All staff are very welcoming and helpful

Stayed in December 2023

The entrance is too small. Need to go through the lobby floor to access to the rooms

The design and utensils are good. It's really clean. Location is good for us to have meeting in COEX

Stayed in November 2023

Amazing staff and beautiful hotel! Was made to feel incredibly welcome and had a fantastic stay.

Stayed in November 2023

Nothing

Very clean and comfy bed.

Stayed in November 2023

Perfect location with excellent view. Very near to tourist attractions.

Stayed in November 2023

Cleanliness, spacious, nice staffs

Stayed in October 2023

N/A

Service

Stayed in November 2023

Road repairs near the hotel, but this is temporary and things will only get better in the future

Service, room interior, staff, everything is at a high level, in line with the PH brand.

Stayed in September 2023

Specific smell in the corridor

Big rooms

Stayed in October 2023

I had asked for city views, but it was sooooo noisy (no double glazing) that I didn’t sleep at all the first night ! They kindly change me for the remaining nights, and I did sleep well. Take earplugs any way if like me you are a bit sensitive to noise. I could gladly have used a plaid on the lounging chair

The rooms are nice, with wooden floor, no carpets ! The bathroom is really nice

Stayed in October 2023

Expensive, but we got what we paid for.

Loved the gym, it had great views from the 22nd floor. All staff were so helpful. Very clean and comfortable and large room. The bath was amazing, and had a great view. I loved that the subway entrance was right outside.

Stayed in October 2023

Lift waiting time might be a lil longer. I do believe English proficiency could be much better for some staff.

Great architecture. Displayed pretty lovely art pieces. Room was really comfortable, you get abundance of natural light. Service was great. So as room keeping. The trainee named Lee Ya help us so much throughout from the guidance to explanation. It made our stay much ‘homely’.

Stayed in October 2023

Had some minor connectivity issues with streaming through WiFi. Having to change elevators to get to the rooms from the entrance was also a minor hassle.

Samseong subway station right in front of the hotel entrance. Very close to a few shopping centers, cafes and convenient stores. Room was spacious and with good view, a bit noisy but understandable from the floor to ceiling windows, which we were warned about. Staff at the hotel was very helpful.

Stayed in September 2023

Not applicable

Didn’t eat breakfast

Stayed in September 2023