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Reviews of Staz Hotel Jeju Robero 3 stars

26, Gwandeok-ro, Jeju City, 63168 Jeju, South Korea

#90 of 156 hotels in Jeju

Guests' Choice

Review score

Based on 149 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.0

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 16 April 2024

    8.0
    In spring there is not air condition when we open the window it was noisy by outside
    • Leisure trip
    • Couple
    • Annex Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed is not comfort

    Location near shopping center

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the. beds was springy and the first impression of the receptionist was that he was not very friendly and helpful.

    The room was big and spacious. I

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 2 nights

    Staff could have been friendlier and easier to manage our very simple requests of getting a taxi or asking for recommendations. Also, there was plenty of space for extra beds and I had to sleep on a very thing futon.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights

    Pillow is extreme soft/flat. Luckily their housekeeping provides extra pillows.

    Entrance to underground shopping street is just outside the hotel. When weather is cold or windy, very convenient to walk thru the underground street via many exit points to other attraction places. Opposite the hotel is an old now-defunc Administrative office where you can take photos of traditional Jeju architectures (entrance fee applies). Hotel is close to car rental location at the airport.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Comfy room, good location surrounded with top rated restaurants and tourist attractions
    • Leisure trip
    • Solo traveller
    • Annex Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room temperature autocontrolled No disposable slippers

    Free upgrade

    Stayed in March 2024

  • Reviewed: 14 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel room is a bit older. Would love to have an extra pillow as the pillows are a little too flat.

    Location is very central to shopping markets and restaurants Like the underground link with shops. The link exits take you to places you want to visit. The hotel staff was very polite and helpful.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    7.0
    It has good location that is near to many tourist place. Good value for money.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    I suggest to install a bidet on the toilet. During wintertime, we hope that guest can choose to choose on whether to switch on aircon or heater to condition the room. The hotel has centralized conditioning system.

    Good location,

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Staff can’t communicate in English properly
    • Leisure trip
    • Couple
    • Annex Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were not cooperative.

    Location

    Stayed in January 2024

  • Reviewed: 18 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Old hotel

    Good location

    Stayed in January 2024

  • Reviewed: 20 December 2023

    8.0
    Value stay
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Good location, was just next to the underground mall entrance and can connect to the black pork street and to Dongmun market. Room was clean and came with 2 bathrooms, ideal for families.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    8.0
    Very historically interesting island
    • Leisure trip
    • Couple
    • Annex Twin Room
    • Stayed 5 nights

    There are limited choices on foods and fruits. Most restaurants have similar dishes and very spice. Foods in supermarkets have very limited choices and are expensive, e.g., 2-2.5 Euro per liter of milk. A cup of coffee or tea costs between 5-7 Euro. Wind can be very strong.

    The location is excellent, mid in the center of the city, close to Dongmun market with many restaurants, cheap transportation, can be easily reach from Jeju airport by bus, e.g., bus 365 (cash is required without possibility to return the exceeding money so be prepare to have a 1000 KRW notes). Taxi is very cheap, e.g., 5 Euro from hotel to the airport (can pay by card). People are extremely friendly. There are many historically interesting places in the island.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights

    Location is good. Convenient to the town. Room is clean and spacious. Bed is comfortable.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    A REAL PLEASANT STAY @ THE STAZ JEJU ROBERO HOTEL
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The lighting in.the room could have been brighter. No restaurant serving breakfast at the hotel.

    The room was nice and warm, clean and comfortable. Quite spacious for our 3 big 28" size bags. We could still well moved around the room. Its within walking distance to the underground shopping areas and pretty much to 2 halal restaurants - The Baghdad Halal Jeju & Warda Restaurant all serving delicious foods. Its not too far from the airport either making it pretty convenient for Day Tour Meet up points. Good location overall. Friendly helpful staffs too.

    Stayed in November 2023

  • Reviewed: 25 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room was very stuffy during 1st night stay due to floor heater not able to turn off and no AC during winter .

    Stayed in November 2023

  • Reviewed: 16 November 2023

    8.0
    Excellent location
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    The two male employees at the reception were not nice. I have been to many hotels in Korea and they were the only ones who never greeted nor said thanks. When I checked in, the male employee didn't return my passport. I told him to return my passport. He kept saying OK. He didn't even look at me. His eyes were on the computer screen. I had to tell him like five times more to give back my passport. He simply said "check in ok". It was very annoying. I got nervous why he didn't want to return my passport. After saying the same thing many times, he finally returned my passport. Inefficient employee

    Location was excellent. Right in front of the pavillion. Very near the market. Walking distance to the black pork street and fish street. Room and bathroom were big. Looks newly renovated. Soft pillows.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    The hotel is conveniently located, could have been provided with coffee /tea bags within hotel room
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No coffee & tea bags provided in hotel room, also no floor mat in bathroom.

    The hotel is conveniently located, within walking distance to the Dongmun market and easily accessible to Jeju international airport.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    7.0
    A comfortable hotel for those wanting to stay in Jeju City
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 3 nights

    The air conditioning is centrally managed so we couldn't set it to a cooler temperature to sleep comfortably in the evening. We were at least able to open the windows to ventilate the rooms.

    The size of the room were spacious with good sized twin double size beds, ample space for luggage and shower facilities. The beds and pillows were very comfortable. The hotel is a short taxi or bus ride to airport and the intercity bus terminal. Black Pork Street for all those Korean BBQ lovers is under 10 minute walk away.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Annex Twin Room
    • Stayed 2 nights

    No toothbrush provided. Toiletries were lacking for a 3 star hotel. No cold AC, had to open a small window for ventilation which was not great.

    Location is perfect Parking is available Easy to get to, right at the main street Room is clean Toilet is clean with good water pressure Master switches for lights making it easy to switch off (can't believe this is not a norm now) Teenieping flagship store right at the lobby

    Stayed in October 2023

  • Reviewed: 29 October 2023

    7.0
    Overall Okay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    double bed is too small (not even queen size) no provision of toothbrush and toothpaste

    cleanliness

    Stayed in October 2023

  • Reviewed: 28 October 2023

    8.0
    Nice stay and very convenient at a good price.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It was fine, worth what you pay.

    The hotel was an ideal location to have access to transport. A lot of attractions in Jeju city were just in walking distance. Staff were very friendly and welcoming.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Fair price for the hotel location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The room provided a cup but with no spoon, the double bed is small and the hotel restaurant is not available on the morning.

    Location, room is spacious, room cleaning service is good.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    Value for money and great location.
    • Leisure trip
    • People with friends
    • Annex Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The front desk staff especially the male staff are not helpful at all. The female staff at least have smiles and try to help. Need to pay 5000 won if you need extra pillow.

    Great location. Underground shopping street just right outside the hotel. Black Pork Street is less than 10 mins walk. Airport by taxi is only 15 mins.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    6.0
    Great budget hotel
    • Family with young children
    • Presidential Suite
    • Stayed 3 nights
    • Submitted via mobile

    Great location, extra carparking very close to the hotel. Good budget hotel. The sheets are really good.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    7.0
    Convinient place to sort stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed and towel needs upgrading.

    Location near just next to the underground market which lead to dongmun market. Room is spacious.

    Stayed in October 2023

Showing 1 – 25

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