NO 89/5A Hinatiwala Waththa, Pahalayatawara, 20810 Matale, Sri Lanka
#24 of 24 hotels in Matale
Guests' ChoiceBased on 13 hotel reviews
8.0Cleanliness
8.9
Comfort
9.1
Location
7.9
Facilities
8.8
Staff
9.3
Value for money
8.2
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Showing 1 – 13
Reviewed: 23 April 2024
Lakmal
Sri LankaImprove more than hospitality
Location and facilities
Stayed in April 2024
Reviewed: 6 January 2022
Tharaka
Sri Lankabathroom toilets
garden pool room the view
Stayed in January 2022
Reviewed: 31 May 2024
Weerasinghe
United KingdomDespite I reserved the booking using my credit card the hotel did not have a card machine . It only accepted cash. Therefore I had to pool cash to pay for the hotel bill . It was an embarrassing situation. The hotel should have communicated this to the guest prior to check out time if they had an issue with the card machine . The access road to the hotel from the main road was so bad . There is a massive slope from the top of the road to the hotel . It looked so dangerous. If I had known this I would’ve booked this place. Before I left the hotel. The manager stoped me and started striping off the bed sheets from one of the units we stayed. He told me that there was a stain on the bed sheets and asked we had to pay for it . I never had come an across a problem like that in my life ever. The hotel asked the guest to pay for laundry. Once I paid for the bedsheet he handed over the bedsheet to me . I paid for it because I didn’t want any confrontation. When I came home I washed the bedsheet . I noticed the stain he was talking about was gone. Lastly I have to mention there was no room service after 10 pm. I rang all the number that was given by the hotel . No one picked up the phone . Because one of the air condition unit did not power up in one of the bed rooms . I am fully disappointed about the stay . Because the hotel management spoiled my holiday .
The hotel seems to have maximum capacity of 10 guests. We booked the 2 units . One unit can occupy 5 guests . 3 upstairs and 2 downstairs. We technically booked the whole hotel . Therefore the privacy was perfect.
Stayed in May 2024
Reviewed: 10 May 2023
Anuradha
Sri LankaNice place. Very friendly staff. Meals were good. Clean and tidy.
Stayed in May 2023
Reviewed: 26 March 2023
Dinuka
Sri LankaHad to pay over 3000 lkr than the price they initially quoted. Took only 2 water bottles during the stay. Bill was not explained in detail to understand for what they have costed me extra. Road to Access to the hotel is a disaster.
Staffs are very friendly
Stayed in March 2023
Reviewed: 8 November 2022
Ayodhya
Australianice place to travel
Stayed in October 2022
Reviewed: 28 March 2022
Danielle
Sri LankaGreat sized room with own bathroom, plenty of space for a couple. Great staff available for all requests, amazing dinner provided with good size clean pool!
Stayed in March 2022
Reviewed: 4 September 2021
Sayanthan
Sri LankaLovely location and lovely people
Stayed in August 2021
Reviewed: 23 June 2021
Suresh
Sri LankaNothing. Everything ok.
Very clean and beautiful place. Owner and Ranjith ayiya very helpful and also genuine. They are maintaining the Rooms and surrounding very clean and arranged nicely and perfectly. Comfortable place to stay for couple of days.
Stayed in June 2021
Reviewed: 15 September 2023
Sameeul
QatarThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 April 2023
Chamari
Sri LankaThere are no comments available for this review
Stayed in April 2023
Reviewed: 1 January 2024
Anonymous
AustraliaThere are no comments available for this review
Stayed in December 2023
Showing 1 – 13
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