The balcony needs to be cleaned. I asked four times, but no one listened.

Everything is good. friendly atmosphere

Stayed in July 2022

The outside swimming pool temperature could be more higher when weather is not hot outside, especially in the mornings. Outside swimming pool for babies was cold and almost nobody were using it. It could be more “bean bag” beds near outside swimming pools.

Exceptionally comfortable, big thanks to hotel stuff for their attention to every guest: exceptionally good communication on reception, in SPA, in restaurant. We were feeling very comfortable and very welcome in every place in hotel where we were. On Suturday we enjoyed DJ in lobby bar, live music and special evening menu in restoraunt - seems all guests were happy and dancing. I like SPA zone, Thailand massage. Massage for children is also good. Breakfast is very good: good selection and a lot of fruits.

Stayed in July 2022

There are abandoned buildings nearby. 30-40 minutes walk to the center(promenade) is almost never a good decision when it's hot. There are no uber or carsharing or things like that in Palanga. 10-15 minutes walk to the beach is not a big effort to take, but still if you forgot smth or plans changed, it can make you tired. There are villas with shorter distance to the beach. Parking can be full in the weekends, you will find place elsewhere, but not so quick and in distance.

Room is perfect: spacious, with many facilities. Warm welcome from the staff is much appreciated: chocolate bar at the arrival, chocolate candies and water every day, various towel sets, nice compact coffee machine and teapot, view to the pool and playground. Kids room is well equiped. Great area around swimming pool(there are 3 pools). Good for children, but it may be challenging to find a sunbed in a shadow. There are bikes for rent, with babyseats and helmets. Restaurant serving great food, both for breakfast and from regular menu.

Stayed in June 2022

SPA

Stayed in June 2022

not all saunas were available. didn’t get any birthday wishes..

the stuff is polite. pet exceptibble. good breakfast. quite enough. not crowded.

Stayed in May 2022

It was our second time in this hotel. Loved the spa and the junior suite room 😊 There is no better place to stay in Palanga. Definitely coming back 😊

Stayed in May 2022

The outside pool was under repairs..

Breakfast, SPA centre

Stayed in May 2022

Dirty vegetables and berries during the breakfast. Additional pay for toddlers who do not need any additional equipment. Expected better spa area for the price.

Clean room, friendly staff.

Stayed in April 2022

Always there us pkace for improvements

Everything

Stayed in April 2022

The bar staff (especially waiters) were too familiar. Although they were very friendly we are still clients, not their buddies. We felt very uncomfortable listening to their jokes and comments about our stay during the dinner. There should be a line and difference between behaviour in the restaurant and pub.

Everything was perfect - a really comfy room, friendly staff (especially maids and masseurs, receptionists). The food was delicious as well. I am definitely coming back.

Stayed in April 2022

Dar reception old Stuff

Atmosphere

Stayed in April 2022

Spa. Room. Service

Stayed in April 2022

restaurant food quality (except breakfast) and overall facility does not reach 5* , cocktails cost 10eur and are such a piece of cr**p, I dont know how you managed to ruin Aperol Spritz, its 3 ingredients..

nice room, clean, SPA area divided into adult and children sections, very good breakfast

Stayed in March 2022

Cold water at pool.

SPA area, staff, breakfast

Stayed in March 2022

Excellent breakfast, large room, good spa

Stayed in December 2021

Cold pool water, bad smell in steam sauna

Superb breakfast, comfortable and spacious room, unlimited SPA time

Stayed in December 2021

As a 5 star hotel, breakfast choice is not as big. Plus some renewing is needed. small things, but since it's a 5 star hotel, all should be perfect.

Great and calm location. We enjoyed spa, the one where kids aren't allowed in. Could be bit warmer in there though.

Stayed in December 2021

serving glassed drinks in the swimmingpool.

Stayed in November 2021

Very old TV in room,some SPA devices are broken

Stayed in November 2021

Overall vibe

Nothing

Stayed in October 2021

restaurant

spa and room

Stayed in September 2021

Although location is good and quite, links to main streets are limited when weather is bad. Hotel could accommodate a little more on this side.

The facilities are amazing!! Staff all over the hotel are very accommodating. Our room was excellent and spacious.

Stayed in August 2021

-

Big rooms

Stayed in August 2021

This is a 5 star hotel thus my expectations are higher, I would not mention these things otherwise: - Found a tiny glass shard in the omelette, unpleasant experience. - Bathroom ventilation did not work, even after calling at a reception and explaining a problem nobody took any action. - Jacuzzi in general SPA area was not always functioning. - Room service did no speak neither Lithuanian neither English. - Hotel restaurant menu card provided in the room was different than the one received in the restaurant.

Things I liked: - Very good breakfast (10/10). - Very pleasant staff. - All around WiFi coverage. - Outside pool and inside SPA were decent. - Found it exceptionally quite and calm inside a hotel. - COVID-19 restrictions are followed well.

Stayed in August 2021