The WiFi signal in our room was very bad and it meant we had to do all our internet use in the main reception area or during breakfast etc. Also meant that we couldn’t use the smart tv in the room as it constantly lost signal. We’d would also have liked to have a coffee machine in the room.

I’ve never stayed in such a spotlessly clean hotel! Our room was fantastic, great hot shower, comfy bed, and super large with good storage. The staff at Timoulay are fantastic. They are so kind and welcoming. They’re incredibly helpful. Nothing is too much trouble. One of my best hotel experiences ever!

Stayed in April 2024

Very friendly staff, excellent hospitality. Lovely breakfast. Second time staying at this hotel and will stay again. Location is very good.

Stayed in April 2024

The staff were exceptional in every area of the Hotel. They just couldn’t have been more welcoming and helpful. The Timoulay Hotel & Spa is spotlessly clean and the food for breakfast caters for all tastes; evening meal available in buffet style (all you can eat for €20) or A La Carte menu also available. Beds were very comfy, the delux double is a very large room. The bathrooms are spacious and super powerful showers with oceans of hot water. Anything you need can be requested at reception, we asked for a kettle, no problem, got one immediately. Free pool towels for all guests. I recommend everyone gets a treatment in the Spa, it’s wonderful and the staff are delightful 😊

Stayed in April 2024

A kettle in the room would have been a bonus.

Fantastic hotel ! Unbelievable value for money. Rooms are a great size. Everything was spotless. Staff were friendly. Pool area lovely. Breakfast more than adequate. Free shuttle service to some restaurants. Couldn’t fault it. Highly recommended !

Stayed in April 2024

Nothing.

We recently stayed for 4 days (3 nights). We arrived early at 11am. Check in was 3pm. The hotel reception manager Ms Imane was so kind and helpful. Seriously running around to help you out asap! She gave us a nice sea front room immediately instead of waiting 4hrs. The rooms are cleaned everyday. I mean the floors in your room are WASHED each day! That’s why there are no cockroaches or ants hanging about unlike some of the other beachfront hotels here. In the morning the breakfast was great with the omelette station to cook the eggs the way you like them and fresh juices! In the evening we had dinner at the hotel’s buffet restaurant which was a little expensive at 200DH each and 20DH each for soft drinks in cans. But hey, the selection of starters, mains and sweet dishes was one of the best I’ve seen. Eat much as you like and stay as long as you like!

Stayed in April 2024

N/A

The hotel exceeded my expectations. Rooms are large and spacious, hotel is spotless, pool area is lovely and the staff are amazing and helpful. 5/10 mins walk to the beach.

Stayed in April 2024

Nothing all was excellent

From the minute you walk in it is so welcoming from the reception and would like to mention m Saai Imane who is always on reception was extremely helpful and friendly and informative.bedrooms and bathrooms very spacious and clean Pool was excellent and good breakfast with plenty of choice we were bed and breakfast but we had a lot of extra lunches and it was very good value for money

Stayed in April 2024

Most relaxing hotel, all the staff are lovely, so clean everywhere and there was always plenty of space and sun beds around the pool

Stayed in April 2024

Nil

Lovely hotel, very clean, staff are excellent

Stayed in March 2024

Good modern hotel with a nice pool

Stayed in April 2024

WIFI - Once we moved away from the main areas as lobby, restaurant etc the wifi was less effective and non existent in our rooms! We expected better. There was no atmospheric music around the pool or inside which might be an improvement going forward. Not being able to buy local currency via a bank card at the hotel was something you might want to look at in future. Even if you limit it to a minimal amount it’s better to have this facility. It was suggested we make a withdrawal from a bank instead but one wasn’t local nor convenient in our time-frame.

Pool, restaurant, bar facilities were very good and all staff especially reception were fantastic. The organised airport pick up and return trips were on time and efficient. The one excursion organised via hotel rep was first class, good value for money and the camel ride was memorable for all the right reasons.

Stayed in April 2024

The WiFi needs to be looked at as it would not hold for more than 5 minutes. That is the only negative to an otherwise wonderful stay.

One of the best hotels I have ever stayed in. The breakfast was delicious, and the room with a great sea view was very comfortable. Staff was kind and attentive. The beach is only a 5 minute walk away, and a few restaurants are strategically located nearby.

Stayed in April 2024

Wifi wasn't great

Pretty well everything

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Cold pool, and sometimes the cleaner wouldn’t clean properly our room but overall not a big deal.

The reception staff was great!! You really made our holiday chill and relax. The size of the room. And overall the feeling of our holiday was great. Very clean hotel and good value.

Stayed in March 2024

Nothing to complain about...:)

We expected quite a good level of services...BUT...Timoulay Hotel really exceeded our expectations...We highly appreciate approach of all hotel stuff and services provided within a hotel..There is really nothing to be a problem...Well cleaned rooms ( quite a funny thing as the lady cleaning our room prepare for us towel-made friend:) - we really laugh for several minutes as it was really piece of art...Hotel is serving really tasty breakfasts, evening bufet as well - mainly consist of local food - tajines, couscous etc.......We also higlight the swimming pool and generally very pleasant vibes of hotel...Reception services amazing as well...as we need to leave very early morning to catch our return flight, the guy at reception organize taxi at 3:15 am, offering breakfast package :)...and we also can print-out our boarding passes... We can only highly recommend this hotel...

Stayed in March 2024

Smoking in all public areas, I know it is permitted in Morocco but a few non smoking areas would be so much more pleasant.

Lovely hotel with great staff, good breakfast.

Stayed in March 2024

Very good hotel with all the facilities I was looking for.

Stayed in January 2024

Nothing much. Thank you

Loved this hotel. The staff were so helpful especially the girl at reception. The hotel was very clean and pool area was nice.

Stayed in March 2024

All perfect. Extreme good value for money.

Stayed in March 2024

Brilliant staff, rooms were very clean and comfortable. The hotel food was freshly made and good value for money. Plenty of room around the pool

Stayed in March 2024

Nothing!

A really fabulous holiday. Staff brilliant, room superb, pool great, good breakfast. Absolutely a fantastic experience.

Stayed in March 2024

Would have liked chopped fruit at breakfast. A little distance to the busier areas, but taxis outside if needed..

Everywhere was spotlessly clean. The staff were very friendly and helpful especially in reception. There are taxis outside the door. Omelette Station at breakfast was great.Easy short walk to the beach.

Stayed in March 2024

Staff friendly and helpful

Stayed in March 2024