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Reviews of The Venetian Macao 5 stars

Estrada da Baía de N. Senhora da Esperança, Cotai, Macau, Macao

#20 of 67 hotels in Macau

Guests' Choice

Review score

Based on 726 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 23 May 2024

    10
    superb
    • Business trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 2 nights

    totally the hotel is amazing

    very nice

    Stayed in April 2024

  • Reviewed: 20 May 2024

    9.0
    Fun
    • Leisure trip
    • Couple
    • Royale Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    Pricey

    Location

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Had an amazing time, didn’t feel the urge to go out of the hotel to see other attractions. Cristy and Bruce at front des
    • Leisure trip
    • Group
    • Bella Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Should have more food options (in food court)

    Entire property

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was stunning! Would highly recommend

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premio Royale Suite
    • Stayed 5 nights
    • Submitted via mobile

    Nothing coming

    Extremely happy, with facilities fast check, in and out, excellent staff very helpful and location and majestic look of the Venition, full of entertainment and shopping, what else you want for a happy holiday 🌸 😍

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Royale Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Have to walk tons to just get to your room through the mall. Doesn’t give a hotel vibe at all. Crowded like crazy and prostitutes walking around at night openly asking men for sex.

    Amazing property as expected however it feels like you’re staying in a shopping centre. The architecture is phenomenal and so is the service. We stayed in the suite and it was fantastic. Great size, great decor, lovely view. Can’t complaint about the room and the service.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Good
    • Leisure trip
    • People with friends
    • Royale Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Expensive

    Service and ambiance

    Stayed in April 2024

  • Reviewed: 13 May 2024

    9.0
    The place is very pretty and the staff are helpful especially the Filipina receptionist. The bellman are also kind nd he
    • Leisure trip
    • Group
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    no quiet area

    It's very near to other big hotels. The bed is very comfortable. The view from the hotel window is stunning.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Big room, good value.

    Stayed in April 2024

  • Reviewed: 12 May 2024

    9.0
    Enjoyable
    • Leisure trip
    • Family with young children
    • Bella Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    Not much dining choices

    Convenient location, excellent service

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    10/10 would stay Here again. The best place in Macau.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    9.0
    Recommended - comfy and spacious!
    • Leisure trip
    • Family with young children
    • Bella Deluxe Suite
    • Stayed 4 nights
    • Submitted via mobile

    1. Buffet was not great, but there are still many food options nearby so it’s all right. 2. No bidet in the toilet

    1. Really huge room, perfect for a family of 4! We loved the space of the bedroom, living area and toilet. 2. Super comfy beds. 3. Location is great - easy access to shopping area and food. 4. Good service - friendly housekeeping 5. Quick and fuss free check in and check out.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    recommended
    • Leisure trip
    • Group
    • Royale Deluxe Suite
    • Stayed 1 night

    nothing

    service, ambiance and vibes

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    We enjoyed the experience
    • Leisure trip
    • Group
    • Bella Deluxe Suite
    • Stayed 2 nights

    Nothing

    Skipped breakfast too expensive

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Light exhibit and gondola closed a lot earlier than we expected

    Beautiful hotel, courtesy bus was a nice surprise, helpful staff and the casino is massive

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    There are many ppl smoking! Even I reseves a room for non smoking!
    • Leisure trip
    • Group
    • Bella Deluxe Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s big sometimes you will get lost!

    There are many things in one place! And also easy to walk to another place

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    The hotel is very big, be expected to walk a lot and spend time navigating.
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Was a bit disappointed as the system was down when we arrived and waited very long before we could check in. After checking in, we had to wait for our luggage’s to be delivered. And the sofa bed for my son was not set up even though I requested earlier. On the day we check out, our luggages got delayed also, they are suppose to deliver from main lobby to west lobby. However, the staff act on it very quickly knowing we are rushing to the airport.

    Staff are all very friendly and helpful 👍🏻

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Bella Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing major that we dislike except during check out, we stayed at south wing, not aware that we can't passed through casino with luggage, therefore we need to back track to 3rd floor with luggages n wheelchairs to main hall

    Nice clean rooms, full set of amenities provided. Nice smell of shampoo, shower gel , hand-wash n body lotion . Clean towels too . Beautiful interior design including the shopping malls

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    NOTHING !!

    Location is perfect, View from the room & property is more than beautiful. Service is excellent... for those residing at the venetian you get 24 hours free baggage storage service post check out and Bobo from the concierge desk was extremely helpful in getting me a bus ticket from the hotel lobby to hongkong Jordan

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Wonderful location and facility! Great supportive transportation and services! Kind and friendly staff! Beautiful and clean room and nice view!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Bella Deluxe Suite
    • Stayed 1 night

    didn't have it

    Stayed in January 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    I love my stay
    • Leisure trip
    • Couple
    • Bella Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    nothing

    location

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Royale Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom door Tv channel just a few (need to update, especially kids channel)

    Big room can fit more than 4 pax (w/ extra bed may be 6pax 🤭) Near foodcourt

    Stayed in April 2024

Showing 1 – 25

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