Cold water in the swimming pool, no bathrobe and shoes in the rooms, and the bathroom is too small. I think it was the smallest bathroom I have ever used in a hotel.

Towels changed every day, breakfast had a great variety of food, staff was really nice, you could see everybody was doing their best.

Stayed in April 2024

Not so clean, air conditioning not working properly…

Stayed in April 2024

Dinner time was held in the smaller restaurant with lack of tables and shortage of staff so at times some delays. Trying to get a towel for the sunbed can also prove difficult. I also think welcome packs in rooms or provided by reception would be a good idea to explain basics such as which meals are held where and at what time etc. But overall a very nice vacation.

Nice friendly staff, nice food and good location within short walk from the bus station and local shops. Facilities decent and rooms clean.

Stayed in April 2024

Having the room over the main entrance it was quite noisy during the nights (bar on the ground floor) and in the mornings (guests arrival/departures). Administration should definitely think about an extra acoustic facilities in these rooms. The room were cleaned mainly in the center but the corners in the bathroom, for example, remained untouched. Pity that having all inclusive service there were not able to have any not sweet snacks between lunch and dinner (it is important when you are with the kids). Entertainment ideas for the evenings must be reviewed - it was not really interesting.

Location is great, especially for the family holidays. Room was enough big and comfortable. Food was enough plenty, though since hotel is located in island should be having more seafood in the offer. Great sea beach.

Stayed in October 2023

You feel that is a commercial place, not a sweet cosy.

Great place close to the beach and a very good breakfast as well as swimming pools with pool bar, great view from the room on the sea.

Stayed in October 2023

There was no iron in the room. there was a room made available with two irons(for the whole hotel). One of the Irons didn't have an adaptor,so wasn't usable. I wouldn't mind but I emailed to check and was told I could request one to my room, when I got there it was not possible. I would have Ironed beforehand if I knew. Rant over.

The location was excellent.There was a Starbucks right outside which I personally loved.The rooms were consistently cleaned early.

Stayed in October 2023

The bar in the reception area was good but very loud, especially when the music entertainment was playing which wasn't so good.

The pools and bars were great. Extra towels for the pool were available at no cost. The breakfast was very good but very busy. The extra tables in the Delos bar were a blessing and made breakfast very pleasant.

Stayed in October 2023

I thought it was ridiculous to have to collect your pool towels at the spa....

Staff in restaurants bar and housekeeping were lovely.

Stayed in October 2023

Swimming pools were very cold.

Location was brilliant

Stayed in October 2023

Hygiene of the gents toilets in external pool area. Smelly, not cleaned regurarly. Contrastimg with overall cleanness of the hotel

Best hotel in St Paul's bay. Highly recommended

Stayed in October 2023

-indoor pool closed at 7pm already so very overcrowded -sea beach closed till 9am and after 6pm -no playground for kids (kids club just small room and open for 4 hrs and even not everyday) -very loud during meals -very week internet in the room and almost no outside at pools

-very friendly and helpful staff at indoor pool, breakfast, cleaning ladies -heated indoor pool -private sea beach -convenient car parking -great meals with variety and tasty

Stayed in October 2023

Very central, clean and abundant breakfast

Stayed in October 2023

Communication between team members at the hotel I felt could have ɓetterĝ when following up in requests from their patrons

Overall everything was great and relaxing

Stayed in October 2023

Rooms seem of a need of a refurbishment.

Hotel’s buffet is always good in variety and taste. Kudos to the chefs and cooks.

Stayed in October 2023

Everything

Stayed in September 2023

Could have offered more of a variety at breakfast

Our room was superb. Breakfast was nice but dinner was excellent every evening with a variety offered. The location was great having the bus station just 4 mins walk from the hotel.

Stayed in October 2023

Air conditioning in the room was leaking, a technician came but couldn't fix it immediately. We realize things like this happen but it was an inconvenience. We paid for 3 persons (2 adults and 1 child) in the room but only got 2 towels.

Swimming pool, restaurant with buffet service. Restaurants, beach, city center are all within walking distance. Large room and very friendly and service minded staff.

Stayed in September 2023

The entrance to the casino was very confusing.

The room upgrade was a lovely surprise. We made good use of the spa facilities.

Stayed in October 2023

Nothing

Everything was excellent. Brilliant pools and spa. Food was excellent and the staff were very helpful. We had a lovely room on 6th floor with beautiful sea view and tv had Netflix.

Stayed in October 2023

The first room we were in was ok, no channels on the tv and bad view.

The facilities were excellent and the staff were very helpful. The food was also very nice.

Stayed in October 2023

The balcony was small even though we had paid for a sea view room. Small bathroom.

Close to bars, beach and restaurants. Nice range of bars and restaurants. Nice pools and views of beach and sea.

Stayed in October 2023

The price was a bit high.

Loved the location

Stayed in September 2023

Food

Everything but food could have been better

Stayed in September 2023

Bathroom is so small and maybe they can improve cleaniness

Location and direct access to the sea

Stayed in September 2023