Boulevard Agua Caliente 4500 Colonia Aviación, 22420 Tijuana, Mexico
#14 of 67 hotels in Tijuana
Guests' ChoiceBased on 1027 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
8.6
Value for money
8.5
Free WiFi
7.6
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End of dialog contentReviewed: 27 May 2024
Bryan
United StatesSpacious and comfortable room. Great facilities on site- pool, gym, restaurants, bar. Staff are courteous. Close to businesses.
Stayed in May 2024
Reviewed: 14 May 2024
Dorinda
United StatesAccidently left my swimsuits in a drawer and when I called housekeeping they were closed. So I had to wait till Monday . Really had a hard time getting them to make a note and try and see if the swimsuits were turned in. Very troubling, they did not even try to act like they cared or that they would look in to where the swimsuits ended up!! I tipped the maid very well and now know that was a mistake. I will wait to tip the next time. Also, keep all valuables locked in the SAFE. The envelope that came up missing was our own fault! But it was inside our suitcase, did not think about them digging through our suitcases. Thank goodness it was not a great amount. I hope this type of thing will not happen again. It was the first time this happened and this was about our 10 plus visit. I will be more careful MYSELF!
We love the area the hotel is in. We very much enjoy the wonderful pool area. The rooms are nice and clean & the bed is very comfortable, I love the tub/ shower combination. Milo, the front door greeter always remembers us and treats us like friends!
Stayed in March 2024
Reviewed: 11 May 2024
Anastacio
United Stateseasy to find
love golf park
Stayed in May 2024
Reviewed: 9 May 2024
Hill
United StatesBetter communication about breakfast.
I didn't know that breakfast was included
Stayed in May 2024
Reviewed: 2 May 2024
Alexa
United StatesCasino 😂❤️❤️
The room más big clean loved the hotel even the casino is down stairs ❤️❤️❤️🙂↕️👍
Stayed in April 2024
Reviewed: 1 May 2024
Guillermo
United StatesNothing
I love the service
Stayed in April 2024
Reviewed: 28 April 2024
Alexa
United StatesLoved it good hotel everybody. Very frendliy
Stayed in April 2024
Reviewed: 11 April 2024
Bill
United StatesBathrooms could use an update.
The staff are great. The hotel nice but getting older.
Stayed in April 2024
Reviewed: 7 April 2024
Maria
United StatesThey start using vacuums too early. When you get a room by the street the noise is sometimes a little bit too much.
The Breakfast we bought was just average (buffet).The rooms are clean for the most part bathrooms are always clean it’s nice and quiet. I have stayed here 6 times already. And I will keep on coming back as long as I’m satisfied with service.I feel my car is safe in the parking lot. Staff is really good! They treat you right. We ordered room service and that food was pretty good.
Stayed in March 2024
Reviewed: 1 April 2024
Dr
United StatesThere is nothing I didn't like.
I love everything about this hotel, that's why I keep coming back.
Stayed in March 2024
Reviewed: 20 March 2024
Santiago
United StatesNice and clean
Stayed in February 2024
Reviewed: 7 March 2024
William
MexicoNothing
Best Location, clean rooms and good customer service!
Stayed in February 2024
Reviewed: 26 February 2024
Tony
United StatesA French restaurant inside a Mexican hotel.
Location Clean Comfortable
Stayed in February 2024
Reviewed: 15 February 2024
Paul
United StatesThere was no ice. In the US each floor has an ice machine so you can have a cold drink in your room. If you had business cards with the hotels phone number and address on it that would have really helped, I could have put one in my wallet and then just showed the cab driver so he would know where to go.
The view was great, the door man was perfect answered all my questions. Front desk perfect in every way.
Stayed in January 2024
Reviewed: 30 January 2024
Lourdes
United StatesOur AC was not working properly
Friendly staff
Stayed in January 2024
Reviewed: 30 January 2024
Laura
United StatesEverything was good.
Everything is nearby.
Stayed in January 2024
Reviewed: 22 January 2024
Dr
United StatesI loved the location and the hotel itself. The staff makes you feel like family.
Stayed in January 2024
Reviewed: 18 January 2024
Maria
United StatesThe room was on the side of the street, you could hear the noise. The room was right across a service door you could hear employees coming and going. But nothing major . Bed is a bit old and you could start feeling the springs.
House keeping lady very welcoming and helpful
Stayed in January 2024
Reviewed: 17 January 2024
Lmcali73
United StatesLast time I was there I didn't require a passport to check in this time I did. I also don't like that I have to pay for parking I am a paying guest I shouldn't have to also pay for parking.
It was clean and had a beautiful view.
Stayed in January 2024
Reviewed: 8 January 2024
Scott
MexicoMY shower stains in the tub
Just about everything
Stayed in January 2024
Reviewed: 30 December 2023
Adriana
United StatesCustomer service
Stayed in December 2023
Reviewed: 27 December 2023
Roxanna
United StatesThe buffet was super expensive for the quality of food price is not labeled no where and when you get your bill your shocked. Also the convenience store was never opened had to walk to the gas station. We also ran out of hot water one night out of our stay.
Liked that the it was clean and big on that
Stayed in December 2023
Reviewed: 27 December 2023
Mark
United StatesGreat location, a nice hotel. Good food and helpful staff.
Stayed in November 2023
Reviewed: 19 December 2023
Escobedo
United StatesWe can smell the smoke of people that were smoking outside.
Room service and food were great.
Stayed in November 2023
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