I forgot my glasses in the room and when I called the staff said they couldn't get into the room right away and get them for me but after 4 hours... That was not nice.

Everything is pretty good for the price.

Stayed in July 2021

Nothing

Thanks

Stayed in August 2021

Room with two beds is nice size. Very friendly staff.

Stayed in August 2021

My only complaint was that the building is right next to a busy street and was loud at times during the night.

The room was perfect for a single traveler and was very clean when I arrived. The staff were very easy to work with even though I arrived late at night from the airport.

Stayed in August 2021

The only thing to me was the noise from outside (in case if your windows are facing the avenue).

Everything was great (except noise from the street). The hotel located close to the airport so you can get there either by taxi/uber or even subway. The neighborhood is just amazing: the authorities limited the traffic inside of it and renovating the environment, so it’s a nice place to warm/jog in the morning. There are also some new sport areas around! It’s also easy to get to the city center by same uber or subway.

Stayed in August 2021

Not good at all. Cold

Stayed in August 2021

The price the hotel had was 30% cheaper than the price I paid at Booking. The front desk personnel was not friendly at all.

Tea and breakfast in the property

Stayed in July 2021

No hot water in the room.

Staff were amazing.

Stayed in June 2021

The breakfast hours could have been extended to at least 12pm. My family and I arrived to the hotel very late due to our flight delays, so we decided to sleep in the following morning. However, this resulted in us missing the complimentary breakfast, which ended at 10am. Also, I booked two rooms and preferred that they would be close to each other. This was an unfulfilled request. I also wish that a shuttle to and from the airport would have been provided as we were unsure of which taxi service to get ahold of.

The hotel was very clean and easy to approach. My room as well as the bathroom was very spacious and they provided an efficient amount of soaps, towels, bottled waters, and beyond. I am might add that I absolutely appreciated the complimentary wifi service that the hotel provides. The wifi is fast and accessible in any part of the facility, which made my life so much easier to get some work done during my short stay. I also appreciate the check out time, which was at 1300 (1:00pm) that was a personal convenience.

Stayed in July 2021

The area seems dangerous at night.

Best value for resting between planes. Staff was super helpful. Clean and comfortable, great hot showers --so difficult to find in Mexico!

Stayed in June 2021

I don't find anything to complain about.

Location perfect, cleanliness 5 star. Quiet street yet walking distance to all main attractions.

Stayed in March 2024

Facility was a minimum. AC was old portable & couldn’t get it work the way we wanted. No shuttle. 80+ peso for Uber from MEX

Affordable price & staff were nice. It was clean.

Stayed in April 2024

Although it's close to the airport, the location is still not the greatest or safest in Mexico City.

The beds were very comfortable

Stayed in March 2024

N/A

No good

Stayed in March 2024

The room was tiny (barely big enough for a queen size bed), and noisy (you can hear every one of the thousands of cars that pass on the busy road outside) and the location is in a run down area that is still a 10 minute ride to the airport. They have no shuttle. There are only local Mexican television stations.

Stayed in March 2024

N/A

Very nice

Stayed in February 2024

Room was silent and breakfast was okay. Location was exceptional (very close to airport) and it was very clean. Prices are great!

Stayed in January 2024

Overlooking a big road with a lot of traffic so very noisy! I don't think I would have been able to sleep if I wasn't jet lagged. There was a bad smell of pollution.

Close to the airport and bed was comfy.

Stayed in February 2024

Lock in room broken ,security guard let me in room. Front door locked to hotel from street.

Stayed in January 2024

Lots of street noise. Tiny bathroom. No free shuttle.

Clean bed

Stayed in January 2024

N/A everything was perfect

It was perfect in every way and very clean. I especially enjoyed his well received Aries treated me in the morning at the breakfast buffet, and then checked me out great employee very friendly and respectful

Stayed in January 2024

Information in regards to the shuttle's price. They gave me one price, then the driver charged me a higher price.

proximity to the airport

Stayed in January 2024

bleak room and no food to buy in or around the hotel when we arrived.

comfortable clean bed

Stayed in December 2023

The room was disgustingly dirty, there was dirty in the floors, there was a pubic hair next to the phone, stains in the bedsheets, a worm inside the toilet, the shower with footprints, extremely loud in the street and the hallway, I could hear clearly the zumbing phone in the next room, I couldn't sleep all night from all the different noises. They also offer shuttle to the airport in the booking website and when I mailed them for information they said they offer to call a taxi, when the main reason for me choosing this hotel was the shuttle and if you try to cancel then there is no return of your money even though the information on Booking is a scam!

Nothing.

Stayed in December 2023

The hotel absolutely doesn't meet the price point it collects.

The Staff was really really nice.

Stayed in November 2023