“It is very cheap and relatively close to the airport, we booked in the last moment after realizing we couldn't use the hotel inside the airport. The sheets and blankets smell clean and the check in / check out was very quick.”
“I recently stayed at Avani Sepang Gold Coast and encountered an issue with the air conditioning in my room. Upon informing customer service, they promptly sent their technician to troubleshoot the problem. Technicians Mr. Aizat and Mr. Aidin quickly identified a mechanical issue with the air conditioning unit. They reset the system and advised me to monitor it for 15 minutes. When it still wasn't cooling properly, I contacted customer service again, and they immediately arranged another room for me.
I am extremely grateful for the excellent service provided by Mr. Aizat and Mr. Aidin; both were very polite and accommodating. The front desk and customer service staff were also incredibly helpful throughout the process. Additionally, a big thanks to the housekeeping team for maintaining such clean and comfortable rooms. Overall, the staff's prompt and courteous response made my stay a pleasant experience despite the initial issue.
Thank you, AVANI SEPANG GOLD COAST”
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