Jalan Tunku Abdul Rahman, 93100 Kuching, Malaysia
#50 of 85 hotels in Kuching
Guests' ChoiceBased on 760 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
8.8
Facilities
7.3
Staff
8.3
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 26 May 2024
Sonal
QatarBreakfast won’t match middle eastern or Indian customers as it’s full of Chinese taste..also no much choices for non-eaters..need to have Indian cuisine too! And one more thing, carpet in the hotel is old and need to replace..all other things are good except d building!
Location is excellent due to its riverside existence..Staff members and Supervisor at the reception are amazing..I didn’t see such good people in the reception till now..God bless👍
Stayed in April 2024
Reviewed: 21 May 2024
Johari
MalaysiaWater pressure a bit on the low side. Not a fan of showering in bath tub. Swimming pool water looks yellowish. The office chair in my room was broken
Helpful and friendly staffs. Easy parking access. Great location. Breakfast was good
Stayed in May 2024
Reviewed: 19 May 2024
Sampaga
United StatesYou had to walk through the lobby in your swim suit,with coverup, to get to the pool. (never swam at this hotel)… strangest thing though is you are not welcome into the restaurant, even for breakfast, without sleeves in shirts… oh but it is ok to eat in your sleep clothes. This is all very confusing… I try so hard to be culturally appropriate but it is so odd what is and is not acceptable.
It was on the river and the location was near everything. Loved the river walk starting at the hotel. They had a couple of staff members. One lady at the front desk and one lady with glasses at the breakfast buffet who were very welcoming and gracious.
Stayed in April 2024
Reviewed: 18 May 2024
Edmund
United KingdomQuite pleased with my stay
Friendly staff ,Location, Price
Stayed in April 2024
Reviewed: 24 April 2024
Cd
Malaysiaroom need to improve on the looks & arrangement
location is great
Stayed in April 2024
Reviewed: 16 January 2024
Shahmin
Brunei DarussalamAlthough toilet is clean and good, its beginning to show its age
Airconditioning, Location
Stayed in January 2024
Reviewed: 28 December 2023
Wan
Malaysiacleanliness of the toilet need to be improve. water pressure is low and it took quite some time for the hot water to flow. hotel amenities need to be improvise.
I love the view from the hotel room. hotel staff is friendly. the bed is big and spacious. the television show n movies is great. air conditioning is great. in room dining was delicious.
Stayed in December 2023
Reviewed: 19 October 2023
Mohd
Malaysiagood
location ok
Stayed in September 2023
Reviewed: 16 October 2023
Yew
MalaysiaIt’s a bit old and require plenty of refurbish, upkeep and maintenance. There are stains on the minibar tea cups. The water outlets and shower head anchor all was loose and wobbly.
The location was good, water front is just behind the hotel. The room is also spacious
Stayed in October 2023
Reviewed: 5 October 2023
Ronie
Brunei DarussalamHousekeeping very late even though the housekeeping indicator switched on early morning. I have to go out the room again.
Location, walking distance to most of the places i planned to go.
Stayed in October 2023
Reviewed: 20 August 2023
Roger
United KingdomThe choice of TV programmes was poor. No English intrrnational news.
Nearly everything. I thoroughly enjoyed my stay.
Stayed in August 2023
Reviewed: 10 August 2023
Shahrizean
Malaysiatoilet a bit run down..... shud do some upgrading
location
Stayed in August 2023
Reviewed: 27 July 2023
Aminuddin
Malaysiaaircond too cold, carpet smells cigarette
riverside walking distance to city center
Stayed in July 2023
Reviewed: 24 July 2023
Suhailee
Brunei DarussalamStaff could be more helpful
Good location, lounge lively
Stayed in July 2023
Reviewed: 17 July 2023
Silvia
ItalyIt is a dated building, and the floor of my bedroom (the 9th) still has old carpet everywhere. The corridor is long and not decorated, nor well illuminated, so the impression is rather creepy. The furniture and decoration look patched. The fake orchids as decoration could be replaced by real plants, in Borneo should n9t be difficult to grow plants.
The hotel is conveniently located on the waterfront of Kuching. It has quite a number of services, including swimming pool and lounge open till late and a pleasant perfume welcomes you when entering the hall. The breakfast is very generous in terms of variety of options and quantity. The rooms are very big.
Stayed in July 2023
Reviewed: 15 July 2023
Sally
United KingdomBut tired but in the price
Location and staff
Stayed in July 2023
Reviewed: 6 July 2023
Rozhan
MalaysiaRooms are not maintained properly. Shower was bad as the pressure was low and amenities really lacking. Not consistent as no room slippers in some rooms. The carpets not vacuumed properly . Pillows were really bad. Low quality and very thin.
Location was good. Food during breakfast was good but spread could be more
Stayed in July 2023
Reviewed: 2 July 2023
Charmaine
MalaysiaThe housekeeping didnt send me an extra towel and lotion upon request . As three of us in the room , they knew it 2adult and 1 children, i asked for extra towel for my son, they said yes but didnt send until we check out.
The room is nice , facing the sarawak river. The view is excellent. The location is extremely good , its a golden triangle and city centre. Room is very comfortable with fresh bedding and location is great. Staff are all very friendly and helpful. Service is excellent too. Fully recommeded. Its a five star hotel ! Before was owned by Holiday Inn International Hotel..bought over by grand margerhita.
Stayed in July 2023
Reviewed: 19 June 2023
Mingjien
MalaysiaNO RESERVE PARKING
ROOM IS CLEAN, GOOD MATRESS AND PILLOWS. VERY COMFORT
Stayed in June 2023
Reviewed: 18 June 2023
Azrina
Malaysiahousekeeping not so attentive, the bathroom towel never was never changed, they just changed some towels, made the bed that’s all, no water bottle replaced until requested, glass was not cleaned
good location, breakfast buffet almost similar everyday
Stayed in June 2023
Reviewed: 5 June 2023
Yen
MalaysiaLimited parking lot
Good location, at old town area
Stayed in May 2023
Reviewed: 5 June 2023
Abu
SingaporeSoft pillow. Housekeeping not up to standard. Miss one day of housekeeping. Understand the hotel is fully booked, but basic housekeeping should be a minimum.
Friendly front counter staff. It's on the riverfront and easier for getting food.
Stayed in June 2023
Reviewed: 3 June 2023
Sebestian
Malaysiathe staff upon check in was very dissapointing, allexander was his name. he should be sent to a proper training. if he doesn’t want to work there, i think he should be at housekeeping or something. the room’s curtain torn.
close to everything.
Stayed in June 2023
Reviewed: 5 May 2023
Noor_shariman
MalaysiaNothing
Nice view, location & room is very clean & tide, big & comfortable. Good
Stayed in May 2023
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