Skip to main content
  1. Hotel reviews homepage
  2. Malaysia hotel reviews
  3. Sarawak hotel reviews
  4. Santubong hotel reviews
  5. Reviews of Permai Rainforest Resort

Reviews of Permai Rainforest Resort 3 stars

Pantai Damai Santubong, Jalan Sultan Tengah , 93050 Kuching , Sarawak , 93860 Santubong, Malaysia

#4 of 6 hotels in Santubong

Guests' Choice

Review score

Based on 169 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.9

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    5.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 17 April 2024

    9.0
    Pretty special
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    It did seem a bit expensive for what it is. I didn't mind the rough path and long climb to the treehiuse. The trip out from Kuching is about an hour. Easy to find a Grab out there; but coming back the help of reception is needed, and do not leave it to the last minute to ask them as rides might need prebooking.

    The treehouse was perfect - simple but comfortable and with everything I needed. Clean and in good condition. The bed was good, there was a kettle, fridge and nespresso, full functioning bathroom, and a balcony overlooking the sea. Food from the nearby Feeding Tree was good and not overpriced. I guess the other options for food would be the next resort, which has at least one bar, and some food stalls (and a 7-11) near the Cultural Village and within walking distance. Both beaches are good but disappear at high tide.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Absolutely amazing location teaming with wildlife. Staff were polite but with poor service.
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 2 nights
    • Submitted via mobile

    The aircon was intermittent. Staff kept getting food orders wrong, forgetting them, or bringing food out ages after we’d ordered. Kids meals in particular (spaghetti bolognese) took over an hour to arrive by which time everyone else had finished eating and one of them was asleep.

    We stayed in a tree house which had an amazing view of the sea, trees and sunset. We watched Silver Leaf and Proboscis monkeys just meters away from our balcony. Night jungle walk was excellent.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    7.0
    Rather stayed in Kuchin City
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    Extra Noisy and hard to use aircon which took long time to cool the room. Very hard to carry luggage around, some distance between room and car park without shelter which was a nightmare in rains.

    interesting setup

    Stayed in March 2024

  • Reviewed: 25 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    Food and beverages were limited. Taste was so so.

    Nice escape from busy town. Environment was great.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    It was an interesting experience
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 5 nights

    Yes, you will live in a tree house in a nature park and have a beautiful view of the beach. The only thing is that you should be prepared for the fact that everything is older than it looks in the photo. Also, local monkeys will come to visit you, and a squirrel was even able to sneak into the house and steal a croissant. We also saw a monitor lizard near the cafe. You are unlikely to get something like this anywhere else. Despite the simplicity and slight wear and tear (the houses could use some renovation), the rooms have a shower, refrigerator and air conditioning, which makes your stay quite comfortable. You must understand that this is not a luxury resort and the main thing here is nature. The forest trails and beach here are truly wonderful. There is always a rental station for sups and kayaks on the beach. The rooms are cleaned daily and the staff is always ready to help you to make your stay here generally comfortable and I'm reading this interesting experiment. Breakfast is included in the stay - it is very simple, but acceptable. You can have lunch and dinner at the neighboring resort or go to the neighboring village of Kampung Buntal, where there are several excellent local restaurants. Calling a taxi is very easy. It’s even better to leave for Kuching in the evening and arrive at night to go to your house through the night forest. This was definitely the most unusual accommodation experience during my travels, and there was a lot that could have been better here, but that’s not really something to criticize. I recommend this hotel to those who want something new.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Overall ok
    • Leisure trip
    • Family with young children
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    No water heater and no wifi

    The environment so cool

    Stayed in December 2023

  • Reviewed: 29 December 2023

    7.0
    Nice view
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    Dust and not well maintained

    Nice view

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    The tree house netting is very dusty. Hence cannot really open the windows else the dust gets into the room.

    The view from the tree house. No TV. The sound of the wave in the room. The trial. Did the waterfall hike. Good fun.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    The water supply was erratic. We sometimes found ourselves without water but the flow would return in about 30 minutes. I'm not sure why this was the case. This place has seen better days though. Being by the ocean has worn it down pretty badly.

    I loved the fact that we were surrounded by trees. We were visited by a family of silver leaf monkeys in the morning. The design of the treehouse is really cool and it overlooks the ocean. We were surrounded by the sound of waves and it was really peaceful. They also provided an espresso machine and espresso capsules., a real treat. The spread of the buffet breakfast was decent but do go early because they don't necessarily replace all the food like for like. We saw pineapples in the morning but decided to go for a walk on the beach first and they replaced it with honeydew. There was also very little broccoli and carrot left by the time we went and it took about half an hour before a new batch was brought out.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    Lovely setting in nature but a bit overpriced for the basic treehouse
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 2 nights

    Biggest issue was in the bathroom of our treehouse, there was mold all over the ceiling. This could be dangerous for people who are allergic to mold. This needs to be addressed. There is no wifi in the treehouses, only at the restaurant. As others have said, it's a bit expensive for what you get as the treehouses are basic and in need of an update.

    The rainforest and beach location is quite nice if you want to get out of the city and spend some time in nature. I enjoyed listening to the waves and seeing the monkeys. Staff was friendly and helpful.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    7.0
    Very friendly and helpful staff, great location and tree houses
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    I regret the restaurant dishes were not as good as before. Previously there was a buffet and it was really good, simple dishes in variety for all the tastes. The A la carte dishes are disappointing, too salty or oily personality.

    Thr 2 trails, blue pool and waterfall although they are difficult I enjoy doing them I also visited the Sarawak cultural centre nearby, very interesting

    Stayed in October 2023

  • Reviewed: 7 October 2023

    9.0
    Nature stay
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 1 night
    • Submitted via mobile

    The floor was a bit sandy, and the chairs in the room and outside the balcony could be replaced.

    It's a treehouse with beach view! Very calming waves and insect calls at night. I like that the pillow wasn't too high for me too, and a mini fridge was provided.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    9.0
    Amazing stay!
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 2 nights
    • Submitted via mobile

    The AC in our first and Second room didn’t work but the staff got on it right away to fix is.

    The treehouses are great! The location is perfect, just on the edge of the rainforrest and the beach. The view is amazing. The accomodation is not luxury but beds are good, AC and fan in the room, Decent bathroom and a Nice balcony with view. The resort itself is very Nice. It’s in the jungle so a good chance to see some animals right in the resort. We saw monkeys in the way from the room to the restaurant. The restaurant is very good, local food and western food. Good view for sunsets aswell. The beach is Nice and you can rent kayaks, paddleboards etc. Keep in mind that locals visit the beach and resort for a day trip. The staff is amazing and will help you with everything. Plenty to do around and in the resort especially the different hikes and even a night walk.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    8.0
    Rainforest adventure
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 3 nights
    • Submitted via mobile

    It’s a bit tired. Probably due for a renovation soon, but still great value for money. It’s a dry camp, no alcohol 😉

    It was a great adventure living in the treehouse among monkeys. There was so much to do, lots of rainforest walks, swimming, snorkelling, SUP and canoeing.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • The 2+2 Villa
    • Stayed 2 nights

    The cabin is a little old and tatty.

    The location is great, there are two nice jungle trails that can be accessed from the resort. The resort has a nice beach. The cultural museum is within 5min walking distance and is a great and interesting place to spend some time. We could see proboscis monkeys from our cabin! The staff is great, friendly and very helpful. Just to be aware off, the resort is halal only.

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice place,nice view...

    Stayed in August 2023

  • Reviewed: 1 July 2023

    9.0
    Lovely stay :)
    • Leisure trip
    • Group
    • Villa for 6
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in a villa and the villa itself was pretty tired and needs a lick of paint. It was just a bed for the night really, the main attraction here is being in the rainforest. If you want a bit of luxury it’s not the place.

    The resort is lovely, you are literally in the rainforest which is very relaxing & we loved spotting the wild monkeys! There are plenty of things to do around the area. We went on a few boat trips provided by the resort and they were great, we saw dolphins, firefly’s, crocodiles and monkeys🐒 The staff were so helpful and friendly & everything was clean. I’d defo stay here again.

    Stayed in June 2023

  • Reviewed: 24 May 2023

    9.0
    Reconnect with nature
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 2 nights
    • Submitted via mobile

    The Booking.com website forced me to reserve two cabins, when I needed just one, thereby doubling the cost. I will never use Booking.com again.

    Wildlife, waterfall, kayaking, location.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    8.0
    Amazing introduction to Borneo
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    Staff should provide more information to people about the 2 hikes in the area, as they are definitely not for all level of fitness

    Great place to stay and enjoy nature, the treehouse provides a great view over the sea with amazing sunset and sunrise.

    Stayed in May 2023

  • Reviewed: 12 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Villa for 6
    • Stayed 1 night

    The restaurant staff and the guides, especially Arthur, were so friendly and helpful. Arthur found plenty of wildlife to show me once he found out I was interested, and the kitchen staff recommended the perfect food. All were easygoing and delightful. The treehouses are lovely and the setting gorgeous.

    Stayed in May 2023

  • Reviewed: 11 May 2023

    7.0
    okay
    • Leisure trip
    • Family with young children
    • Classic Tree House
    • Stayed 1 night

    price

    the view

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Overall the staff are extremely friendly and helpful.
    • Leisure trip
    • Couple
    • Classic Tree House
    • Stayed 2 nights

    AC in our Tree House (#7) wasn't working properly so the 2 nights there was stuffy. The pillows and mattresses are old and look mouldy, and should be replaced. Definitely not a good look

    Limited variety of food Staff were attentive, friendly and helpful

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    true luxury experience for kids
    • Leisure trip
    • Family with young children
    • Villa for 6
    • Stayed 4 nights
    • Submitted via mobile

    I think the beds where we were staying could use a refresh: some of the linens had mold stains—-perhaps the mattresses can be upgraded

    Truly special place and very sustainably made. I love how the resort doesn’t ruin the landscape and is made of sustainable materials. staff were nice and very accommodating. what makes this place special is its location and the thought they’ve put in designing to make it sustainable and less intrusive to the living things in the forest

    Stayed in May 2023

  • Reviewed: 7 May 2023

    9.0
    absolutely brilliant if you want a stay in the jungle
    • Leisure trip
    • Solo traveller
    • Classic Tree House
    • Stayed 2 nights
    • Submitted via mobile

    nothing. however - if you want wifi it is available in the restaurant and reception but not accommodation.

    The location is unsurpassed if you want to stay in the jungle and on the coast. The treehouses are high above the ground - about 30 steps - but are surrounded by forest with views through the trees of the sea. the restaurant has a simple but delicious menu. walks are well marked. I saw proboscis monkeys three times in the space of two days. It is a short walk to the Sarawak Cultural centre, a food court and 7-11. if you like unique places in nature I would highly recommend.

    Stayed in May 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: