No. 30, Jalan Tok Lam, 20100 Kuala Terengganu, Malaysia
#23 of 67 hotels in Kuala Terengganu
Guests' ChoiceBased on 1435 hotel reviews
7.7Cleanliness
7.9
Comfort
8.0
Location
8.6
Facilities
7.8
Staff
8.3
Value for money
8.2
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2023
Liyana
MalaysiaReally old hotel, really in need of refurbishment especially the bathroom. Our first room the aircond leaks but it was handled seamlessly by the staffs. No extra blanket will be provided.
Location, near everything. Breakfast included and different menu daily. Parking available though quite tight space. Comfortable bed and decent amenities.
Stayed in August 2023
Reviewed: 24 August 2023
Mohd
MalaysiaLocation
Stayed in August 2023
Reviewed: 23 August 2023
Noor
MalaysiaNone, everything's perfect.
Everything
Stayed in August 2023
Reviewed: 23 August 2023
Noor
MalaysiaNone, everything's perfect.
The bed
Stayed in August 2023
Reviewed: 23 August 2023
Noor
MalaysiaNone, everything's perfect.
Bed
Stayed in August 2023
Reviewed: 23 August 2023
Noor
MalaysiaNone, everything's perfect.
Bed
Stayed in August 2023
Reviewed: 20 August 2023
Marlyana
Malaysianothing
bilik okeyh nice.. harga nice.. everything was good
Stayed in July 2023
Reviewed: 19 August 2023
Marami
MalaysiaThe room was not cleaned properly before check-in. Found belongings of previous customer left in the room.
Comfortable bed. Iron is provided in the room.
Stayed in August 2023
Reviewed: 16 August 2023
Ernst
AustriaAs I mentioned, Terengganu itself is not really worth a stay,but that is not the hotels fault.
For the price it was ok. But Terengganu has nothing to offer. The breakfast was ok, but for Europeans there was just Toast, if you are not into this local breakfast style with noodles and Rice. The rooms were clean, but nothing special and for the price ok.
Stayed in August 2023
Reviewed: 15 August 2023
Ridhauddin
MalaysiaBreakfast
Stayed in May 2023
Reviewed: 14 August 2023
Hasmah
MalaysiaLocation near traffic lights.
Cheaper, friendly cafe staff.
Stayed in August 2023
Reviewed: 10 August 2023
Danya
MalaysiaN/A
- quite old, but well maintained and clean - quick check out - the nasi lemak at breakfast was not spicy (great for the kids)
Stayed in August 2023
Reviewed: 9 August 2023
Sabrina
MalaysiaThe bathroom ceiling was broken. The toilet was not so clean, and a bit of dust.
Breakfast menu on that day, nasi lemak, mee goreng, cucur, bean, toast bread,roti canai and watermelon. bed and pillows is comfortable
Stayed in August 2023
Reviewed: 7 August 2023
Shahril
MalaysiaThe soap holder in the toilet is broken. Need to be fixed.
The iron & board is provided in the room which is convenient for me who is on business. Toilet is clean. Bed is comfy. Nice window room with view of town. Carpark is also provided with security.
Stayed in August 2023
Reviewed: 4 August 2023
My
Malaysiatoilet
breakfast
Stayed in July 2023
Reviewed: 3 August 2023
Kamal
MalaysiaA FEW STAFFS IS NOT FRIENDLYQUITE ENJOYABLE
BREAKFAST CHOICE WAS OK. LOCATION IS NEAR TO PASAR PAYANG AND OTHER PLACES
Stayed in July 2023
Reviewed: 2 August 2023
Ab
Malaysiatv chanel very poor
Room,toilet,bad,matres
Stayed in July 2023
Reviewed: 29 July 2023
Zulzackry
MalaysiaNothing
Location good
Stayed in July 2023
Reviewed: 28 July 2023
Nora
MalaysiaThe lighting is slightly dark and creepy. The kettle is also dirty and old. Only 2 sachets of 3 in 1 drink, no sugar, no creamer.
The room is ok, even quite old. Room service at an affordable price. Breakfast is good. The lift is fast even though there are only 2 units for a 9 storey hotel. The aircond is cool.
Stayed in July 2023
Reviewed: 28 July 2023
Faridjaaffar
Malaysia.
Clean
Stayed in July 2023
Reviewed: 27 July 2023
Ahmad
Malaysianice and proper
Stayed in July 2023
Reviewed: 26 July 2023
Nor
MalaysiaPatking //traffic Breakfast
Suite room. Too many partition. Unit 701.
Stayed in July 2023
Reviewed: 25 July 2023
Ely
MalaysiaThe pillow too soft i need double it. req with reception need to add on Rm15
location just nice. close to jjcm places such as ulam budu, mee champa, nasi kerabu fauzi, payang market Breakfast OK. even thought simple dish like bihun goreng , nasi dagang , mee goreng. i'm satisfied
Stayed in July 2023
Reviewed: 14 July 2023
Kpm-guru
Malaysianarrow parking lot
location close to the mosque
Stayed in July 2023
Reviewed: 12 July 2023
Nadley
MalaysiaParking space need to improve..
Breakfast delicious food
Stayed in July 2023
Niagara Falls, USA
Orvieto, Italy
Fraser, USA
Nagoya, Indonesia
Tortuguero, Costa Rica
Tokyo, Japan
Cox's Bazar, Bangladesh
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content